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Novotel Toulouse Centre Compans Caffarelli

4.0 star property
Family-friendly Toulouse hotel in Toulouse City-Centre with a fitness centre

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Photo gallery for Novotel Toulouse Centre Compans Caffarelli

Exterior
Bar (on property)
Superior room, 1 double bed and 2 single beds
Sports facility
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool
  • Pet-friendly
  • Air conditioning
The current price is €114
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior room, 1 double bed and 1 single sofa bed

Superior room, 1 double bed and 1 single sofa bed

Superior room, 1 double bed and 1 single sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior room, 1 double bed or 2 single beds

Superior room, 1 double bed or 2 single beds

Superior room, 1 double bed or 2 single beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed, Balcony

Executive Room, 1 Double Bed with Sofa bed, Balcony

Executive Room, 1 Double Bed with Sofa bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior room, 1 double bed and 1 sofa bed for 2 people

Premium bedding, minibar, in-room safe, desk

Superior room, 1 double bed and 1 sofa bed for 2 people

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior room, 1 double bed and 2 single beds

Superior room, 1 double bed and 2 single beds

Superior room, 1 double bed and 2 single beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Mercure Toulouse Centre Compans Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, (523)
The price is €114
includes taxes & fees
28 Mar - 29 Mar
Mercure Toulouse Centre Compans Hotel
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About the area

Map
5 Place Alfonse Jourdain, Toulouse, Haute-Garonne, 31000

What's nearby

  • Basilica of Saint-Sernin - 15 min walk
  • Place du Capitole - 17 min walk
  • Capitole de Toulouse - 18 min walk
  • Ernest-Wallon Stadium - 6 min drive
  • Zenith de Toulouse - 7 min drive

Getting around

  • St. Cyprien-Arenes Station - 6 min drive
  • Compans-Caffarelli Station - 6 min walk
  • Blagnac Airport (TLS) - 11 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪The Botanist - ‬5 min walk
  • ‪Le Foyer - ‬3 min walk
  • ‪Le Garden Café - ‬3 min walk
  • ‪El Dayaa - ‬5 min walk

About this property

Novotel Toulouse Centre Compans Caffarelli

Upscale eco-certified hotel refurbished in 2021 and located near Place du Capitole
At Novotel Toulouse Centre Compans Caffarelli, you can look forward to a terrace, a shopping centre on-site and a coffee shop/cafe. Be sure to enjoy a meal at Le Gourmet Bar, the on-site restaurant. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room.
Additional perks include:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a TV in reception and a 24-hour front desk
  • Meeting rooms, a water dispenser and multilingual staff
Room features
All 135 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Gourmet Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,690 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 10 kg per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19.50 per person
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Compans
Novotel Compans Hotel
Novotel Compans Hotel Toulouse Centre Caffarelli
Novotel Toulouse Centre Compans Caffarelli
Novotel Toulouse Centre Compans Caffarelli Hotel
Novotel Toulouse Centre Hotel Toulouse
Toulouse Novotel
Toulouse Novotel
Accor Toulouse Centre
Novotel Toulouse Centre Hotel Toulouse
Novotel Toulouse Centre Compans Caffarelli Hotel
Novotel Toulouse Centre Compans Caffarelli Toulouse
Novotel Toulouse Centre Compans Caffarelli Hotel Toulouse

Frequently asked questions

Does Novotel Toulouse Centre Compans Caffarelli have a pool?

Yes, this property has an outdoor pool. The swimming pool is closed seasonally each year from October 1 until March 31.

How much does it cost to stay at Novotel Toulouse Centre Compans Caffarelli?

As of 25 Feb 2025, prices found for a 1-night stay for 2 adults at Novotel Toulouse Centre Compans Caffarelli on 16 Mar 2025 start from €107.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Toulouse Centre Compans Caffarelli pet-friendly?

Yes, Novotel Toulouse Centre Compans Caffarelli allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Toulouse Centre Compans Caffarelli?

Self-parking is available for EUR 18 per day.

What time is check-in at Novotel Toulouse Centre Compans Caffarelli?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Novotel Toulouse Centre Compans Caffarelli?

Checkout is at noon.

Where is Novotel Toulouse Centre Compans Caffarelli located?

This family-friendly Toulouse hotel is located on the boardwalk, within 1 mi (2 km) of Toulouse Business School and Place du Capitole. Japanese Garden Toulouse and Lutin Park Carousel are also within 5 minutes. Compans-Caffarelli Station is 6 minutes by foot and Canal du Midi Station is 9 minutes.

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Novotel Toulouse Centre Compans Caffarelli Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 220 out of 561 reviews
Rating 8 - Good. 239 out of 561 reviews
Rating 6 - Okay. 68 out of 561 reviews
Rating 4 - Poor. 25 out of 561 reviews
Rating 2 - Terrible. 9 out of 561 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Emer

Good hotel, just not in the centre despite the name
Stayed 2 nights in Oct 2024

10/10 Excellent

CLARE

Lovely hotel
Friendly, helpful staff. Great breakfast with lots of choice. Pool was lovely. Nice complimentary extras in room.
Stayed 2 nights in Jul 2024

8/10 Good

António

attentive staff
Stayed 1 night in Aug 2024

6/10 Okay

Charlene

Not the 4 star hotel I expected. Rooms are in need of upgrade and redecoration, somewhat bleak. Area around the hotel isn’t great, concrete jungle. Hotel served a purpose but wouldn’t I wouldn’t recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carmen

Liked: Amenities
The service at fr9nt desk, dtaff was extremely kond.
Stayed 2 nights in Jul 2024

8/10 Good

Patrick

The food was ok, and so was the service. It has a motel feel.
Stayed 1 night in Mar 2024

10/10 Excellent

john

Good and pleasant staff.
Return visit to this establishment . Located out of town but easy access by public transport.
Stayed 4 nights in Aug 2023

10/10 Excellent

Anna

Great hotel
Everything we needed, lovely pool and location next to the beautiful Japanese garden. Easy 15 min walk to the main square passing some gorgeous architecture on the way. Staff fab rooms exceeded our expectations and great restaurant
Stayed 1 night in Aug 2022

10/10 Excellent

Showket

Great location and comfortable
It was amazing…very close to town centre…forgot the guy name who was on reception…very helpful…will visit again Only down side was our kettle was not working in the room…spoken to the lady receptionist at night but didn’t sorted out ..as she said she will do in the morning…
Stayed 1 night in Nov 2022

6/10 Okay

Linda

Staff were ALL very nice and accommodating. The hotel does need a concierge to assist visitors with questions about the area and with helping set up activities. Our room was overly warm even with the AC turn down to the coldest it would go. We had to ask for a fan. The bathroom sink stopper would not stay in the open position and the water did not drain well. Just washing your hands could cause an overflow.
Stayed 4 nights in Jul 2024

6/10 Okay

Mark

A fairly tired Novotel. Main bar and restaurant nicely done but dated rooms with tiny showers and No desk or usable chair to work on the room if required. Fitness suite basically an old bedroom with a bike in it not really 4* experience. Otherwise usual expected too amenities. Quiet location by the a park is a bonus although general exterior area feels a bit run down.
Stayed 3 nights in May 2024

4/10 Poor

Bojan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stay
The hotel has a lot of potential (next to a very nice park and close to the city centre), but very outdated. Just some of many specific issues we experienced: - very small rooms (especially if travelling with small kids) - not clean + not cleaning rooms properly - quite outdated interior - very hot, no AC - beds, pillows, sheets all need a refresh - employees should be much friendlier. They are not rude, but need to learn basics: hello, good day, yes of course, goodbye etc - the whole hotel needs a renovation
Stayed 5 nights in Apr 2024

8/10 Good

Verified traveller

Tol Visit
As expected for a Novotel hotel, clean, well-organized, restaurant, pool, service, and personnel. Our only concern was the exterior appearance of the property from the front. Upon arrival from the airport, it does not look very inviting. Overgrown weeds, and a dirty appearance, we were not sure if it was the right place until we saw the Novotel hotel signs. This REALLY needs to be worked on.
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not the best experience
Our room did not have a desk or chair; just a bed and a single couch. I guess they did not have them because the room was too small. I know that other rooms had desks and chairs. All the rooms were booked so we were out of luck to change rooms. When I asked for a small portable desk and chair so that we can do some work in the room (we had to do confidential online meetings) , we were told that this was not possible. While I was kindly discussing our options with one receptionist, another one came and acted all weird. She was rather rude. So I gave up discussing our options as it was no use. We ended up staying there, but it was not a good experience. On top of this, the restaurant was not at all accommodating for dietary restrictions. This is not surprising in France, as they don’t understand the concept of dietary restrictions in most places outside Paris, but I was expecting at least some effort. Nothing was offered. Breakfast was also rather poor. In the land of cheese, they had only one type that was not particularly good. We ended up skipping the breakfast even though we paid for it as part of the room cost. Perhaps others had better experience with this hotel, but we thought we made a mistake. We chose it because it was close to the convention center, but we should have stayed near the center of the city where all the action takes place. This location is rather far to the good restaurants, etc. Overall, we did not have a great experience.
Stayed 6 nights in Aug 2024

8/10 Good

Karine

.
Stayed 1 night in Nov 2024

10/10 Excellent

ming-chih

舒服、安靜
旁邊有個公園，包含一個日式公園，飯店位置很好安靜，大型購物中心也在旁邊
Stayed 3 nights in Oct 2024

8/10 Good

Renaud

Stayed 1 night in Oct 2024

2/10 Terrible

Nicolas

Stayed 2 nights in Oct 2024

8/10 Good

Vincent

Parfait
Séjour agréable Personnel à l’écoute et toujours souriant
Stayed 3 nights in Oct 2024

8/10 Good

Nora

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2024

6/10 Okay

GERMAN

Bien
Stayed 2 nights in Oct 2024

8/10 Good

Antoine

Stayed 2 nights in Oct 2024

10/10 Excellent

Vincent

Stayed 1 night in Oct 2024

10/10 Excellent

ilham

Liked: Cleanliness
Séjour agréable à Toulouse
Super Hôtel, très bien situé ! Le petit déjeuner est correct mais un peu cher par rapport à ce qu'il y a sur le buffet, service correct aussi. J'y reviendrai sans hésitation.
Stayed 4 nights in Oct 2024