Town Hall

This is a very good hotel. Clearly recently renovated, appliances are new. Reception employees are excellent. They raise overall the rating of the hotel to me. Polite, accommodating, attentive, kind and approachable, professional and multilingual. Room functionality was off you can hear what happens in the room next to you: we woke up one night from people having sex. Very clear audio. Everytime other room occupant close the door, the lamps in our room would shake loudly. Function for room service/do not disturb didn’t work. Heat/AC didn’t work properly, always blasting cold air, and if turned off - it would get hot and stuffy quickly. Mattress was covered with a plastic protectors which makes you sweat, so points taken for that. Giving this hotel 4 Stars because of location, newly renovated interior, and wonderful employees.

Terrific room at a very reasonable rate with first rate, friendly staff and perfect location right on the city square.

Great location, short walk to the old town and the Jewish quarter, room was modern, spacious and clean and all staff were very friendly. Would definitely stay here again if I return to krakow. Only downfall was there is only 1 English Channel on the tv which was the news.