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The Robert Towns

4.0 star property
Family-friendly hotel in Townsville with free parking

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Robert Towns

Pet Friendly Room
Outdoor pool, pool loungers
Property entrance
Reception
Free toiletries, hair dryer, towels

Reviews

7.4 out of 10

Good

Popular amenities

6.4 out of 10
Guest amenities rating.
  • Pool
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
The price is €87
includes taxes & fees
1 Oct - 2 Oct
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Queen Room (No Pets)

Standard Queen Room (No Pets)

Standard Queen Room (No Pets)

Highlights

Air conditioning
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pet Friendly Room

Pet Friendly Room

Pet Friendly Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 1 Bedroom Apartment (No Pets)

1 Bedroom Apartment (No Pets) | Living area

1 Bedroom Apartment (No Pets)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
  • 50 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Family Room (No Pets)

Family Room (No Pets)

Family Room (No Pets)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for Deluxe Twin Room (No Pets)

Deluxe Twin Room (No Pets)

Deluxe Twin Room (No Pets)

Highlights

Air conditioning
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Queen Deluxe Room (No Pets)

Queen Deluxe Room (No Pets)

Queen Deluxe Room (No Pets)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room (No Pets)

Twin Room (No Pets)

Twin Room (No Pets)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Executive Studio Suite, 1 King Bed
Madison Plaza Townsville
Free WiFi
Air conditioning
Laundry
Extra beds/cots
7.2 out of 10, Good, (1004)
The price is €72
includes taxes & fees
1 Oct - 2 Oct
Madison Plaza Townsville

About the area

Map
261 Stanley Street, Townsville, QLD, 4810

What's nearby

  • Castle Hill - 8 min walk
  • The Strand Beach - 12 min walk
  • Magnetic Island Ferry Terminal - 2 min drive
  • Townsville Entertainment & Convention Centre - 3 min drive
  • Queensland Country Bank Stadium - 3 min drive

Getting around

  • Townsville Station - 5 min drive
  • Townsville, QLD (TSV) - 14 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Victoria Bridge - ‬8 min walk
  • ‪Cafe Nova - ‬8 min walk
  • ‪City Lane & City Arcade - ‬7 min walk
  • ‪The TapHouse Townsville - ‬7 min walk

About this property

The Robert Towns

Upscale family-friendly hotel near Castle Hill
Located close to Queens Gardens and Museum of Tropical Queensland, The Robert Towns provides laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Express check-out, babysitting (surcharge) and a banquet hall
  • A TV in reception, tour/ticket information and a front desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at The Robert Towns feature comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Fridges, electric kettles and ceiling fans

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.

Access methods

Front desk (limited hours), lockbox

Pets

Pets are allowed for an extra charge of AUD 1 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: AUD 1 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville

Frequently asked questions

Does The Robert Towns have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Robert Towns?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at The Robert Towns on 1 Oct 2024 start from €86.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Robert Towns pet-friendly?

Yes, The Robert Towns allows cats and dogs (limit 2 total) with a maximum weight of up to 40 kg per pet. There's a fee of AUD 1 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Robert Towns?

Self-parking is free at this property.

What time is check-in at The Robert Towns?

Check-in start time: 2:00 PM; check-in end time: 9:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Robert Towns?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is The Robert Towns located?

This family-friendly Townsville hotel is located by the sea, within a 15-minute walk of Castle Hill and The Strand Beach. Queens Gardens and Museum of Tropical Queensland are also within 1 mi (2 km). Townsville Station is 20 minutes by foot.

The Robert Towns Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 187 out of 728 reviews" "
Rating 8 - Good. 275 out of 728 reviews" "
Rating 6 - Okay. 139 out of 728 reviews" "
Rating 4 - Poor. 72 out of 728 reviews" "
Rating 2 - Terrible. 55 out of 728 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Travelled with partner
Jess was so friendly on check in, property was centrally located to everything. Jess, we left a couple bottles and a chocolate in the fridge by mistake, hope you and your hubby enjoy them!!!
Stayed 1 night in Sep 2024

2/10 Terrible

Stacy

Disliked: Staff & service, amenities, property conditions & facilities
Do not stay at this place! It is a part-time hotel—the woman at the front desk used that term. The front desk is only open from 9:00 am to 6:00 pm. It is shut tight otherwise and sometimes more often. I returned at 5:20 pm yesterday and no one was there; reception was locked tight. I lost electricity twice when reception was closed. Had to call an off-time number. No clean towels unless you ask specially and no cleaning of the rooms. And there were tiny ants all over my kitchenette. I wanted to go somewhere at 8:00 am the day I checked out but had to wait until 9:00 am for someone to open reception so I could leave my luggage. Seriously?
Stayed 3 nights in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room inside, clean, close to centre of town and stadium
Stayed 1 night in Jun 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place to stay. very good service also i will like to thank Jes for her services.
Stayed 4 nights in May 2024

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had read some bad reviews about this Motel however, it was a pleasant stay. Clean, had kitchen amenities, nicely kept grounds, friendly reception staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Satunya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy no fuss place to stay
Stayed 1 night in Apr 2024

4/10 Poor

rod

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No it’s not worth it. The motel is a dump
Stayed 1 night in Mar 2024

6/10 Okay

Wendy

Disliked: Staff & service
Stayed 3 nights in Mar 2024

4/10 Poor

Ramona

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were willing to overlook the lack of cleanliness after we checked in. We knew that the hotel was older but cleaning shouldn’t be sacrificed. Lots of mould in shower that hadn’t been cleaned, vacuuming that wasn’t fully complete ( there was debris under bed from previous guests) and light covers were filthy. Sadly the aircon was very noisy which didn’t enable a great nights sleep (which we all desperately needed after travelling). We would not agree that this hotel is anywhere near a 4 star.
Stayed 1 night in Apr 2024

10/10 Excellent

Aldo

Stayed 1 night in Mar 2024

6/10 Okay

Glenn

Liked: Cleanliness, property conditions & facilities
A great little motel. My challenge is that they knew how many people were staying but only had half the blankets in the room. The staff were good when I dealt with them. I hope it was a slight hiccup in service
Stayed 2 nights in Mar 2024

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service
The rooms are a bit dated and because we went to the pink concert it was way overpriced
Stayed 2 nights in Mar 2024

6/10 Okay

CHRISTINE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Dr Simon

Travelled with partner
Liked: Cleanliness, staff & service
Handy location and economical
Stayed 1 night in Mar 2024

6/10 Okay

Jason

Business traveller
Room ok for quick overnight stay. Bathroom dated, worn and rusty. A lot of noise in the carpark and rooms through the night. No smoking in rooms but everyone stands at the front door of units and it comes into the rooms anyway. People sitting on other people’s cars and drinking. Did not feel safe leaving Liam vehicle unattended over night.
Stayed 1 night in Mar 2024

4/10 Poor

Arthur

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Needs some maintenance as handbasin tap come out in hand, Air conditioner needs fixing and not run subsidiary unit. Mattress needs updating as too hard to sleep on. Your high speed wifi was not that efficient. Cater to customer as steps and luggage is not a good mix for the elderly.
Stayed 5 nights in Mar 2024

8/10 Good

PAUL, Helensvale

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Central location Power showers cold AC and good deep pool
Stayed 2 nights in Mar 2024

6/10 Okay

Eric

Liked: Staff & service
Disliked: Amenities
Good for a budget stay en route to Cairns
Stayed 1 night in Mar 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

Lee

Stayed 1 night in Feb 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Neat, tidy and comfy.
Stayed 1 night in Feb 2024

6/10 Okay

Holly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is super close to the city. Has outdated bathroom and a shower from 1960. The bed was comfy. The staff were nice. It’s not worth $400 a night
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024