Tratten Hotel Guide - Romantic Hotels in Tratten, Steindorf am Ossiacher See

"The customer service at this hotel was terrible! To simplify to a couple words "They didn't give a s***". 1. There is a boat that goes from mainland to the island where the hotel is. The boat does not run if there are thunderstorms. No one from the hotel notified us about this and told us that the boat is NOT running now and we can not get to the hotel tonight. We were lucky enough to walk down to the dock and the boat was thankfully still running. BUT if the boat had not been we would've had...

"Beautiful hotel around nature "

"Gorgeous surroundings, super walkable so long as you can get to the town, helpful staff, GREAT breakfast buffet with stay, clean hotel but quite dated. Would stay at again!"

"The front desk person Peter was incredible. Very accommodating, always smiling and interactive with us. When a timing mistake for transportation was made to get to the Rammstein concert Peter quickly solved the issue. Made us feel welcomed "