Trefriw Holidays

Check in was tedious to figure out and nobody was at receptionist desk to help.No one seems present at the hotel and it is advertised as a hotel and not an airbnb.The bathroom had hair in it,the water in the sink took ages to go down,the toilet seat would not stay up when you are sitting to do your business the seat is falling on your back,the drain cover in the shower was broken off,the drapes were partially torn at the top a good ways so the light could not be blacked out fully,I could hear the creaking of the floors of above me & I'm hoping it was people walking not rats or something making that noise because it sounded like animals climbing and running to me,I could hear the water doing down the plumbing system when water was used.I believe the hotel needs massive renovations or fixing of many fixtures.

Delighted with our stay. Lovely location, hotel very nice and some awesome staff

The apartment was nice and we liked the view from the 9th floor windows. There were a few things needing repair or maintenance but overall it was a good place. One negative is finding the place was somewhat difficult, it was not well marked.

Rooms need to have smart tv’s so Netflix can be viewed Fridge in the room was not working, rang reception and got told someone would be up for fix but no one turned up

Easy access free parking friendly staff