Trentino-Alto Adige Holidays

Very welcoming staff and good location.

I recently stayed at the Uptown Palace in Milano, and it was an exceptional experience from start to finish! The hotel itself is modern, elegant, and impeccably maintained. Everything about it reflects quality and attention to detail. The staff were outstanding—always warm, friendly, and ready to assist with anything we needed, whether it was recommendations for restaurants or directions to local attractions. Their hospitality truly elevated the experience. The rooms were spacious, beautifully designed, and incredibly clean. The comfortable bed and thoughtful amenities made it feel like a home away from home. It’s evident that the housekeeping team takes great pride in their work. The location of the hotel couldn’t have been more perfect. Situated close to key attractions and public transportation, it made exploring Milano a breeze. Whether we wanted to shop, dine, or sightsee, everything was within easy reach. Overall, Uptown Palace Milano exceeded all my expectations. I highly recommend this hotel for anyone visiting the city. I’ll definitely be staying here again on my next trip to Milano!

Mainly good location except entrances to the hotel were through a narrow lane which felt unsafe. The main area was only 100 yards or so, but anyone could be behind you. As a solo lady didn’t enjoy this lane and no mention on Expedia before I booked. Most staff were ok but some were unhelpful when asked where some places were. 1 receptionist didn’t want to mark my map and when pressed clearly marked a totally different area. So I walked 20 mins to be told I was in the wrong place. On arrival the room allocated stank of drains, I flushed the WC several times but it was dreadful. I went to reception and had to be forceful to change rooms. First receptionist simply shrugged and said they had no other too available which was a lie. Fortunately another receptionist took over and I was moved. They took pleasure later in saying the maid didn’t smell anything!

3-4 mins walk to st Marco square. Awesome breakfast with various food options. Friendly staff are very acknowledged and efficient.

The older gentleman who checked us in was very dismissive. Great breakfast and everything else was good.