2/10 Terrible
Orvie
Travelled with family and small children
24 Nov 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I even begin. Just pulling up in the parking lot I was nervous about how nice of a place this would be too stay in. We went in, looked okay. Checked in and,
We was placed in room 304, all seemed okay. Daughter wanted to take a bath. Getting water warm and tub wouldn't drain, started messing with the stopper, come to find out it had human feces in the drain! Called front desk, moved us to another room with only $10 credit to my bill without a manager there. Moved to room 320, got to that room and it had a floor air blower to dry the carpet in the room! Desk person said flood but mainly in the hall. Closet door mirror broken as well. Toilet wouldn't flush had to go get a plunger, that's probably why it flooded!
And Breakfast was 1 star if that.
Went to check out, the front desk lady said she would have a manager contact me but gave me a card with information on there to call tomorrow. Also she was shocked to see that the night desk help placed us in room 320. She confirmed that there was a flood IN THE ROOM NOT THE HALL the night before.
This whole experience was a nightmare! Paying $130 a night was definitely not worth it. Not to forget that they might have a inside pool, but the pool is not heated. Freezing cold water!
Orvie
Stayed 1 night in Nov 2024