4/10 Poor
Jackie
Business traveller
27 Sept 2024
Disliked: Cleanliness, property conditions & facilities
I wanted to do laundry because I planned on it when picking this hotel. Laundry available is important to me. I went to get detergent and no one was at the front desk. I waited a while and eventually left. I didn’t get to do laundry. The shower in my room was VERY old and permanently stained. It just felt dirty. The ceiling in my hallway was leaking and when it collapsed they put a cone on the floor next to the shattered ceiling tiles but didn’t clean it up. There was also a mouse in my room. This was my last night and it was almost 12 and because I couldn’t even get detergent earlier I didn’t bother trying to switch rooms. The back door where I would go in and out of was broken so the lever was zipped tied down to keep it permanently open. Anyone could have come in at anytime and made me feel less safe. I would not stay here again. I recommend renovating, hiring pest control, and training staff to be available.
Jackie
Stayed 4 nights in Sep 2024