Magic Xcacel

4.5 star property
Luxury hotel with full-service spa and free valet parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Magic Xcacel

Outdoor pool
Boating
Egyptian cotton sheets, premium bedding, down duvets
Garden
Shower, rainfall showerhead, hair dryer, towels

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

Family Double Room

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Hypo-allergenic bedding
Egyptian cotton bed sheets
Down duvet
Portable fan
  • 35 sq m
  • Sleeps 4
  • 2 King Beds

Deluxe Room

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Hypo-allergenic bedding
Egyptian cotton bed sheets
Down duvet
Portable fan
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Avenida Balché, Mza 8 Lote 11 y 12, Tulum, QROO, 77776

What's nearby

  • Xcacel Beach - 8 min walk - 0.7 km
  • Xel-Há Park - 9 min drive - 5.5 km
  • Riviera Maya Golf Club - 10 min drive - 9.1 km
  • Akumal Beach - 14 min drive - 9.6 km
  • Dos Ojos Cenote - 15 min drive - 8.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 69 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬9 min drive
  • ‪Restaurante Arlequin - ‬10 min drive
  • ‪Vela Sur - ‬9 min drive
  • ‪Piscis snack bar - ‬10 min drive
  • ‪Los Corales - ‬9 min drive

About this property

Magic Xcacel

Luxury hotel near Xel-Há Park
A coffee shop/cafe, a garden and dry cleaning/laundry services are just a few of the amenities provided at Magic Xcacel. Treat yourself to a hot stone massage, a facial or a manicure/pedicure at the on-site spa. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free valet parking and extended parking
  • Continental breakfast (surcharge), bike hire and babysitting (surcharge)
  • A front desk safe, tour/ticket information and massage treatment rooms
Room features
All rooms are individually furnished, and include comforts such as premium bedding, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and Select Comfort beds
  • Bathrooms with rainfall showers and shampoo
  • Private gardens, wardrobes/cupboards and a personal chef

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Beach shuttle (surcharge)
  • Free extended parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:30 AM for a fee: USD 25 for adults and USD 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water

More

  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 3:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

The front desk is open daily from 7:00 AM - 3:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Renovations and closures

This property will be closed from 3 January 2024 to 10 November 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for USD 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: USD 85 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately USD 25 for adults and from USD 18 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Laundry fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Property Registration Number 84300783

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Magic Xcacel Hotel
Magic Xcacel Tulum
Magic Xcacel Hotel Tulum

Frequently asked questions

Does Magic Xcacel have a pool?

Yes, this property has an outdoor pool.

Is Magic Xcacel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Magic Xcacel?

Valet parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Magic Xcacel?

Check-in start time: noon; check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Magic Xcacel?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Where is Magic Xcacel located?

Situated by the sea, this luxury hotel is 0.4 mi (0.7 km) from Xcacel Beach and within 3 miles (5 km) of Xcacelito Beach and Xcacel-Xcacelito Sanctuary. El Toh Ecopark is 3 mi (4.9 km) away.

Magic Xcacel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

10/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフのサービスが最高
Stayed 2 nights in Mar 2023

8/10 Good

Loreto Martin

Stayed 1 night in Jan 2023