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Motto by Hilton Tulum

4.5 star property
Luxury Tulum hotel connected to a shopping centre, steps from Hunab Lifestyle Center

Choose dates to view prices

Photo gallery for Motto by Hilton Tulum

Aerial view
2 outdoor pools, free pool cabanas, pool umbrellas
Bathroom shower
4 restaurants, breakfast, lunch, dinner served; international cuisine
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
The current price is €78
includes taxes & fees
3 Jul - 4 Jul

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower

1 bedroom, premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunk beds - 1 Twin bed over 1 Queen bed

1 bedroom, premium bedding, in-room safe, individually decorated

Bunk beds - 1 Twin bed over 1 Queen bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Queen Bed

View all photos for Flex Room, 1 Queen Wall Bed, Rooftop Level

1 bedroom, premium bedding, in-room safe, individually decorated

Flex Room, 1 Queen Wall Bed, Rooftop Level

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (1 Queen bed)

55-inch flat-screen TV with cable channels

Junior Suite (1 Queen bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Flex Room with 1 Queen Wall Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Flex Room with 1 Queen Wall Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Garden view

Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Queen Bed

View all photos for 1 Queen bed Rooftop Level

1 bedroom, premium bedding, in-room safe, individually decorated

1 Queen bed Rooftop Level

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

1 bedroom, premium bedding, in-room safe, individually decorated

Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
  • 30 sq m
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Queen Bed

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About the area

Map
Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min walk - 0.3 km
  • Gran Cenote - 5 min drive - 5.7 km
  • Las Palmas Public Beach - 5 min drive - 4.3 km
  • Playa Paraiso - 7 min drive - 5.0 km
  • Tulum Mayan Ruins - 7 min drive - 3.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 91 min drive

Restaurants

  • ‪Rossina Cafe - ‬15 min walk
  • ‪Boston’s Tulum - ‬11 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Pescaderia Estrada - ‬18 min walk
  • ‪Azul Cafe - ‬13 min walk

About this property

Motto by Hilton Tulum

Luxury hotel near Tulum Mayan Ruins
Located close to Hunab Lifestyle Center and Las Palmas Public Beach, Motto by Hilton Tulum provides a poolside bar, a rooftop terrace and an art gallery on-site. Adventurous travellers may like the fitness classes at this hotel. Treat yourself to spa services, such as a manicure/pedicure, a deep-tissue massage or a body treatment. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a shopping centre on-site and 2 coffee shops/cafes.
Other perks include:
  • 2 outdoor pools with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), free bike hire and coffee/tea in reception
  • A TV in reception, smoke-free property and a nature reserve
  • Guest reviews say great things about the helpful staff
Room features
All 115 individually furnished rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to amenities such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Rainfall showers, eco-friendly toiletries and hairdryers
  • 55-inch flat-screen TVs with premium channels
  • Mini fridges, free infant beds and daily housekeeping

Languages

English, Spanish

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  • Pet-friendly
  • Parking included
9.0 out of 10, Wonderful, 261 reviews
The price is €114
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Alma Verde
  • Bistro Coba
  • Campanella
  • Hunab Rooftop
  • Jungle Bar

Things to do

  • 2 outdoor pools
  • Art gallery
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2022
  • Communal living room
  • Local artist showcase
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 55, per pet, per day, plus a deposit of USD 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 23.20 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults and USD 20 to 30 for children
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 55 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Motto By Tulum Mexico
Motto by Hilton Tulum Hotel
Motto by Hilton Tulum Tulum
Motto by Hilton Tulum Hotel Tulum

Frequently asked questions

Does Motto by Hilton Tulum have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Motto by Hilton Tulum?

As of 18 Jun 2025, prices found for a 1-night stay for 2 adults at Motto by Hilton Tulum on 3 Jul 2025 start from €57.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Motto by Hilton Tulum pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a deposit of USD 300 per stay and a fee of USD 55 per pet, per day. Service animals are exempt from fees.

How much is parking at Motto by Hilton Tulum?

Self-parking is free at this property.

What time is check-in at Motto by Hilton Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Motto by Hilton Tulum?

Checkout is at noon.

Where is Motto by Hilton Tulum located?

Located in Zama, this luxury hotel is steps away from Hunab Lifestyle Center and Jaguar Park. Tulum Mayan Ruins and Las Palmas Public Beach are also within 3 mi (5 km).

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Motto by Hilton Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 155 out of 262 reviews
Rating 8 - Good. 59 out of 262 reviews
Rating 6 - Okay. 18 out of 262 reviews
Rating 4 - Poor. 13 out of 262 reviews
Rating 2 - Terrible. 17 out of 262 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

The pool area is fantastic.
Stayed 4 nights in May 2025

10/10

Perfect stay!
Stayed 3 nights in Feb 2025

10/10

Excelente hotel
Stayed 1 night in Feb 2025

8/10

Nice place
Stayed 4 nights in Feb 2025

10/10

Great staff, great location
Stayed 4 nights in Jan 2025

10/10

Great area amazing staff
Stayed 5 nights in Jan 2025

10/10

Property was beautiful n resourceful. My only issue was the scented tissue in the restrooms was offputting.
Stayed 2 nights in Apr 2025

10/10

The property was clean. The staff was beyond amazing! The rooms were a bit on the small end but cozy. The rooftop was beautiful and the food and drinks were great! The food trucks downstairs and live DJ and bar was an added bonus! Not to mention the cute small shops and cafe. I would give this property a 10 out of 10!
Stayed 4 nights in Apr 2025

10/10

Stay was pleasing
Stayed 2 nights in Feb 2025

10/10

Staff were amazingly helpful. Property and restaurants were great! Great location to walk through the city! Pools were beautifully looking over the rainforest
Stayed 6 nights in Feb 2025

10/10

The rooftop pool and th gym.
Stayed 5 nights in Apr 2025

8/10

Great option to be close to Tulum’s downtown. Rooms are small but have everything you need
Stayed 1 night in Jan 2025

10/10

todo excelente
Stayed 1 night in Feb 2025

10/10

Everything was just perfection. Thanks to Motto Hilton for this wonderfull stay.
Stayed 7 nights in Jan 2025

10/10

Beautiful and nice hotel 💙
Stayed 3 nights in Aug 2024

8/10

Ok
Stayed 1 night in May 2025

8/10

Clean and gym was nice
Stayed 2 nights in Jan 2025

10/10

Hands down one of the best hotel experiences I've had. Location was great, hotel was great with lots of amenities nearby and most of all the staff were fantastic. Really helpful, knowledgeable and friendly at all times. If visiting Tulum again I'd definitely go back!
Stayed 4 nights in Jan 2025

10/10

People were helpful and nice.
Stayed 6 nights in Jan 2025

8/10

The hotel was great and the staff were amazing. The location is safe but not in the most happening of places in Tulum.

10/10

Everything was great. Except maybe the room bed was against the wall and only queen size
Stayed 3 nights in Feb 2025

8/10

Nice hotel
Stayed 1 night in Jun 2024

10/10

As a solo traveler, my stay at Motto was genuinely enjoyable. The location is incredibly convenient—everything you need is within walking distance, and the beach is only about one to two miles away. If you're up for it, bikes are available to rent, or you can easily catch a cab. Although the hotel doesn’t offer a dedicated shuttle service, the staff can arrange reliable transportation for you as needed. What really stood out was the exceptional customer service. The staff was consistently friendly, welcoming, and accommodating. I changed rooms twice to find the ideal location within the hotel, and they handled each request with professionalism and patience. There are also plenty of dining options nearby, which is perfect for food lovers or anyone who enjoys exploring local cuisine. Overall, this was a great experience, and I’d definitely consider staying here again.
Stayed 4 nights in Jan 2025

10/10

The hotel is amazing and only 20 minutes bike ride from beautiful beach club . The rooftop with the pool is amazing.The staff is welcoming , helped me for everything , even bike renting (which is free).
Stayed 3 nights in Nov 2024

4/10

Very noisy place with music at midnight, food with extreme poor quality
Stayed 1 night in Feb 2025