See all properties
Save

Xibalba Hotel

3.0 star property
Comfortable hotel near Tulum Mayan Ruins

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Xibalba Hotel

Outdoor pool
Property grounds
Family Triple Room, Accessible
Premium Twin Room
Premium Double Room
Reviews
8.2

Very good

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Pool
    PoolPool
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included

Explore the area

Map
Calle Andromeda Mza 7 Lte 7, entre Calle Libra y Calle Geminis, Tulum, QROO, 77780
  • Popular LocationTulum National Park19 min walk
  • Popular LocationTulum Mayan Ruins7 min drive
  • Popular LocationPlaya Paraiso13 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)89 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

Highlights

Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Laptop-compatible safe
Daily housekeeping
Desk
  • 12 sq m
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for Comfort Triple Room, Accessible, Ground Floor

Comfort Triple Room, Accessible, Ground Floor

Comfort Triple Room, Accessible, Ground Floor

Highlights

Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Desk
Laptop-compatible safe
Daily housekeeping
Located on the ground floor
  • 15 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Triple Room, Accessible

Family Triple Room, Accessible

Family Triple Room, Accessible

Highlights

Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Laptop-compatible safe
Daily housekeeping
Desk
  • 12 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

Highlights

Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Laptop-compatible safe
Daily housekeeping
Desk
  • 10 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Laptop-compatible safe
Daily housekeeping
Desk
  • 7 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool
Xamira Tulum
Pool
Kitchen
Parking included
Free WiFi
8.8 out of 10, Excellent, (3)
Xamira Tulum

About the area

Tulum

Located in Tulum, Xibalba Hotel is in the city centre. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 19 min walk
  • Gran Cenote - 4 min drive
  • Playa Ruinas - 7 min drive
  • Tulum Mayan Ruins - 7 min drive
  • Playa Paraiso - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 90 min drive

Restaurants

  • ‪Taqueria Honorio - ‬3 min walk
  • ‪Tacos y tortas el tio - ‬1 min walk
  • ‪DelCielo - ‬3 min walk
  • ‪Prieto - ‬4 min walk
  • ‪Vivo - ‬2 min walk

About this property

Xibalba Hotel

Hotel near Tulum Mayan Ruins
Take advantage of free full breakfast, a terrace and a garden at Xibalba Hotel. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • 1 meeting room, tour/ticket information and luggage storage
  • A front desk safe and barbecues
Room features
All guest rooms at Xibalba Hotel feature thoughtful touches, such as laptop-compatible safes and air conditioning, as well as amenities, such as free WiFi and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans, daily housekeeping and desks

Languages

English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Xibalba Hotel Tulum
Xibalba Hotel
Xibalba Tulum
Xibalba Hotel Hotel
Xibalba Hotel Tulum
Xibalba Hotel Hotel Tulum

Frequently asked questions

Does Xibalba Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Xibalba Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Xibalba Hotel?

Self-parking is free at this property.

What time is check-in at Xibalba Hotel?

Check-in begins at 3 PM.

What time is check-out at Xibalba Hotel?

Checkout is at noon.

Where is Xibalba Hotel located?

Located in Tulum City Center, this hotel is within 1 mi (2 km) of Dos Aguas Park and Tulum National Park. Tulum Mayan Ruins is 1.8 mi (3 km) away.

Xibalba Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 31 out of 72 reviews" "
Rating 8 - Good. 29 out of 72 reviews" "
Rating 6 - Okay. 4 out of 72 reviews" "
Rating 4 - Poor. 5 out of 72 reviews" "
Rating 2 - Terrible. 3 out of 72 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in Tulum
Great location and peacful. Ideal location near downtown Tulum but on a quieter side street. As other reviews note, great breakfast and service. Quiet retreat!
Stayed 2 nights in Jan 2020

10/10 Excellent

Chaz, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are wonderful people with a great history of the land and people. They were so caring and thoughtful. Our room was big and beautiful. It was a peaceful experience.
Stayed 1 night in Nov 2018

10/10 Excellent

Josie, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are so loving and friendly. I felt like I was being taken care of by family. I so appreciated my stay here.
Stayed 1 night in Nov 2018

10/10 Excellent

Jodi, Victoria, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, roomy, and good food
In the heart of Tulum you wake up in a peaceful environment. It is off the beaten track but a restful place. Beds are huge and comfy, pool relaxing, and the breakfast was extraordinarily yummy. The food was homemade, coffee fresh, local fruit, and hand squeezed juice. A great way to start a day in a Caribbean town. Lots of room for families.
Stayed 2 nights in Jul 2018

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, room comfort
Okay stay
Pros: very clean, great breakfast, great shower - Cons: WiFi mostly didn't work, room was too bright, most light bulbs were not working.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Hotel was super cute! They let us check in early and we’re very accommodating. Staff was so nice and helpful!
Stayed 1 night in Jan 2018

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay while in Tulum. Super close to the restaurant and shops. However, it's about a 10-12 min drive to the beach.
Stayed 1 night in Dec 2017

10/10 Excellent

Solomia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We came for a family vacation to Tulum in December. The hotel is located in the center on the town, but not on the main street, which is a good factor, since the main street is very noisy. The street itself where this hotel is located is quiet, but not incredibly pleasant. However, once you are inside the hotel you feel like in a miniature oasis. There is a nice garden, and a small swimming pool. The hotel is very clean, and our room was really big. The breakfast was good as well. The only problem was the Internet. It was very weak and slow, and we needed to ask a receptionist a couple of times to reset it, which didn't help much.
Stayed 4 nights in Dec 2017

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great good quality quiet hotel
We loved our stay here. Great modern room and bathroom, lively pool and sunny terraces. Sumptuous breakfast and friendly service. This hotel is also a dive school which we had not fully realised when we booked so most of the guests weee out for the day diving.

8/10 Good

Adlin

Liked: Cleanliness, room comfort
Good

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and comfortable hotel.
We enjoyed our stay at Xibalba Hotel. The staff was very friendly and helpful. We also got a chance to chat with the owner, who was also very friendly. We had a great, made to order egg breakfast along with fresh fruit, yogurt and granola. It was centrally located. The hotel had a very quaint, artistic style. It met all of our needs.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Perfect for scuba divers
The staff is helpful and friendly. The dive shop is excellent.the only thing is they need to buy some beds that aren't so hard or cover them with a foam mat. Excellent for the price.

10/10 Excellent

Alicia, Shy town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High 5
Awesome short stay, close to ruins, shopping, bus terminal & food.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely personable hotel
Hotel was quite well located for both the town and beaches. One road back from main road so really quite peaceful. Room was great. Staff were pleasant. With more amenaties this could really improve the hotel, ie a fridge in the rooms etc.

8/10 Good

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

david

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is ok.
Our ac in our room did not work well. Our room did not cool down till late morning but by then we were already up. They moved us to another room but the ac did not work well there either. Too hot to sleep without ac.

10/10 Excellent

dean, Los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, at great cost
Location is great, staff too - breakfast is perfect. Balcony is the highlight, there is always breeze, was hard to leave. Staff is super helpful and nice. The swimming pool is another highlight, definitely recommend this place, can't go wrong.

6/10 Okay

Terry, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Nice enough, but...
Xibalba Hotel is in a great location, on a quiet street close to restaurants, shopping and the bike path to the beach. The rooms are very basic, no TV, weak Wifi, no mini-fridge, no hairdryer, no toiletries other than hand soap, but it was clean and comfortable with a big bathroom, good shower and free bottled water. We would have preferred not to use the air conditioner at night but there were no screens on the windows so leaving them open was not an option. The breakfast was very nice and included granola, yogurt, fresh fruit, eggs any style, ham, juice and coffee. The two staff who we met, Tomas and the housekeeper/breakfast server were pleasant and helpful. The ground are very pretty and well-kept, but the pool was murky and covered in debris so we didn't do much swimming, although we did enjoy sitting around the pool at the end of a busy day. However it is clear that the hotel is geared for the diving community, and when the divers return around 4:00 p.m. the pool area becomes a rinsing off, drying area for scuba equipment. There are only four lounge chairs and two were covered in laundry and one with scuba gear. It is also a little noisy early in the morning when the divers are having breakfast and packing up equipment. Otherwise, the hotel is very quiet. We found the hotel to be just okay, but guests who are divers probably enjoy it much more.

8/10 Good

Wade, Wautoma WI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Safe Hotel with great staff.
Great place to stay in Tulum. Staff is really friendly and helpful. Breakfast was great. (eggs made to order daily) The only draw back was the beds were much firmer than we are accustomed to. Well be back!

4/10 Poor

Verified traveller

Annoying
As I opened the door after checking in, I was notified that they double booked and I would have to move the next day. Very annoying and an inconvenience. The hot water in the room did not work, the wifi was spotty at best, and there were no real apologies by the owner. The pool was empty.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, convenient, large room, good breakfast, friendly staff

6/10 Okay

vernbodeen, Fort Collins, CO

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nice appearance, but lacking in some areas
The desk clerk was friendly and helpful about the location of the bus station, where to go to hail a taxi, and with suggestions for restaurants. The free breakfast in an upstairs open-air dining area was very nice. Our room, however, did not allow us to get a good night's sleep. The bed mattress was nearly as hard as the floor. The AC worked, but was excessively loud and the remote control had as many buttons with obscure symbols as a cable controller. The fan above the bed had two setting: off and helicopter take-off. There were windows, but no screens on them. We ended up using the AC and frequently waking up to turn it off because of its noise.

10/10 Excellent

Amara, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
We stayed in Tulum for two nights and we are so glad we chose the Xibalba. Richie (the owner) made us feel very well taken care of and gave us lots of information about local cenotes. My kids loved this place, the pool was a nice little retreat. The room was immaculate and contained two huge king beds and a twin. The breakfast offered under the palapa on the roof was wonderful and they will make you scrambled eggs with whatever ingredients you like.The location is right in the twon and it is easy to walk to restaurants and shops. There is a night watchman on site all night as well. If we ever go back to Tulum we would definitely stay here again. Very safe and clean.