Umin Holidays

Great location and most of the staff were wonderful to deal with.

We stayed here for New yrs Eve and New yr in the canal view rooms with balcony.This is amazing place and the location is very convenient for restaurants and ferry. The staff was very helpful, and went above and beyond with our needs. The place is very clean and neat.

One of the best hotels I have ever stayed at!

We enjoyed our stay very much. The location in January was quiet, safe, and we enjoyed being delivered by water taxi right to the hotels dock on the canal. Fun experience! The hotel staff arranged our transport for us to and from the airport and the cruise dock. Expensive but as my husband is disabled, worth it for the ease. The breakfast was nice and we had dinner in their small restaurant a few nights. It was nice we didn’t need to go out of the hotel after very long days. We would stay there again.

Ideal location but not sure how it’s a 4-star rating. Staff were nice enough but not entirely helpful- not mentioning things like where the breakfast is or even the direction to the rooms upon checkin! Biggest gripes were the bed - SO uncomfortable - and the noise. We heard everything from the room upstairs including their television, talking, furniture moving and footsteps, so sleep was disturbed further (once finally able to fall asleep on the bad mattress!). We did always have our bed made and toiletries topped up but minimum expectations of a ‘4-star’ hotel. Breakfast was average, thank goodness included.