San José Hotel Guide - Universidad Nacional hotels in San José, Costa Rica.

"1 complaint is the awful shuttle experience I had upon arrival. Was reserved on 2:30pm shuttle from SJO, but spent over 2 hrs & numerous unanswered calls to front desk, I was repeatedly told only via email the driver is "15 minutes away". This went on every 15 minutes for 2+ hrs! I didn't leave the designated pick-up area to avoid missing it the shuttle. I literally stood outside the airport (no seats for waiting), w/out a bathroom break, water, w/out applying my bug spray (very much needed during rainy season when mosquitoes are bad), & w/out air conditioning. I was tired, frustrated, & received false information for over 2 full hours from front desk staff that refused to answer my calls or call me back, but would only email me instead. I would've caught an Uber/Taxi, but was being consistently told that the driver was only 15 mins. I was told to wait under the Hotel Shuttle sign or the driver would leave & that he was in a gray/silver minivan. Over 2 hrs later, at 4:38pm, driver arrived in a dark navy BLUE van, & stopped at the airport exit doors, NOT at the Hotel Shuttle sign over 200 feet away. The advertised "20 min ride" to Barcelo was actually an HOUR & a half! Staff claimed no control of traffic, but my point was they live there, know daily traffic patterns & rush hours, they said it's normally heavy, so don't falsely say it's 20 mins. as if that is normal. Don't threaten $30 penalty for passengers missing the van, when no credit given to passengers that wait 2 hrs! "

"Clean and quiet with a free airport shuttle. "

"Property was amazing friendly staff"

"Amazing view from a very comfortable condo. The office was a great feature to get a little work done. Bed was very comfortable, very clean place, and well stocked for a comfortable stay. The condo complex has great amenities and the people are very friendly. We had a great stay for a week."

"This beautiful, spacious, contemporary, clean, and meticulously appointed home in a gated community in the city of Heredia proved to be the perfect spot for four of us attending Tico Lingo language school for a week. A five-minute walk to class, a 15-minute walk to city centro, numerous excellent sodas and cafes in the neighborhood, and a top-notch super market just up the street—we were SO spoiled. The vistas of the city and the mountains from the house were stunning, and the inviting swimming pool and outdoor tropical gardens were idyllic. Our co-hosts, Eda and Maria Fernanda were extremely responsive, accommodating, and helpful. Everything was perfect and we will definitely return for a longer stay when we can."

"Everything was satisfactory! Although I wasn't able to go on a tour being outside the area they would pick me up! Breakfast was very good Staff was very helpful"