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Burrstone Inn, Ascend Hotel Collection

3.0 star property
Hotel in New Hartford with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Burrstone Inn, Ascend Hotel Collection

Dinner served
Premium bedding, in-room safe, desk, blackout curtains
Standard Room, 1 King Bed, Non Smoking
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
The current price is €118
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
1777 Burrstone Rd, New Hartford, NY, 13413

What's nearby

  • Utica College - 8 min walk - 0.7 km
  • Saranac Brewery - 5 min drive - 4.9 km
  • Stanley Theater - 5 min drive - 4.6 km
  • Utica Memorial Auditorium - 6 min drive - 6.0 km
  • Utica Zoo - 6 min drive - 4.5 km

Getting around

  • Utica Station - 6 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 57 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Pizza Boys - ‬14 min walk
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

Burrstone Inn, Ascend Hotel Collection

Hotel in the business district
A free breakfast buffet, dry cleaning/laundry services and a bar are just a few of the amenities provided at Burrstone Inn, Ascend Hotel Collection. The on-site restaurant, Beer Garden, features children's meals and dinner. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • An electric car charging station, a vending machine and a banquet hall
  • A billiards/pool table, a lift and a computer station
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 100 rooms have comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beer Garden

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,792 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per pet, per night, plus a one-off cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Utica
Holiday Inn Utica Hotel
Holiday Inn Utica Hotel New Hartford
Holiday Inn Utica New Hartford
Utica Holiday Inn
New Hartford Holiday Inn
Holiday Inn New Hartford Hotel New Hartford
Holiday Inn Utica
Burrstone Inn, Ascend Hotel Collection Hotel
Burrstone Inn, Ascend Hotel Collection New Hartford
Burrstone Inn, Ascend Hotel Collection Hotel New Hartford

Frequently asked questions

Does Burrstone Inn, Ascend Hotel Collection have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Burrstone Inn, Ascend Hotel Collection?

As of 8 Mar 2025, prices found for a 1-night stay for 2 adults at Burrstone Inn, Ascend Hotel Collection on 16 Mar 2025 start from €118.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Burrstone Inn, Ascend Hotel Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 35 per pet, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Burrstone Inn, Ascend Hotel Collection?

Self-parking is free at this property.

What time is check-in at Burrstone Inn, Ascend Hotel Collection?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Burrstone Inn, Ascend Hotel Collection?

Checkout is at 11:00 AM.

Where is Burrstone Inn, Ascend Hotel Collection located?

Situated in the business district, this hotel is within 1 mile (2 km) of Utica College, Charles A Gaetano Stadium and New Hartford Recreation Center. Mohawk Valley Health System - Marketing & Communications and Oneida County Historical Society are also within 3 miles (5 km).

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Burrstone Inn, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 474 out of 1004 reviews
Rating 8 - Good. 322 out of 1004 reviews
Rating 6 - Okay. 114 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 41 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keya

Really Nice stuff and easy stay breakfast area was nice and big and hotel is big
Stayed 2 nights in Jan 2025

8/10 Good

Melissa

Well maintained
Stayed 2 nights in Feb 2025

10/10 Excellent

Connie

It was very nice, and in a nice area. Not too far from shopping.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eric

The staff is always very helpful and very professional they make it feel like you’re home away from home
Stayed 3 nights in Dec 2024

8/10 Good

Jonathan

Nice place and restaurant
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

I've stayed here twice, both for only a quick night. Exactly what I needed to get on with my travels.
Stayed 1 night in Nov 2024

8/10 Good

Tracy

Nice quiet stay
Stayed 3 nights in Sep 2024

8/10 Good

Beth

It was nice
Stayed 2 nights in Nov 2024

8/10 Good

Ronald

This location was convenient for my purpose and was comfortable as I stayed here once before
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Highly recommend this hotel. We stayed 1 night while we toured 2 colleges in the area and I was pleasantly surprised at how comfortable the beds were and the room amenities (shampoo, conditioner, body wash, etc.)
Stayed 1 night in Oct 2024

10/10 Excellent

joanne

Clean easy check in ok foof and free breakfast
Stayed 1 night in Aug 2024

8/10 Good

Marina

The bathroom is outdated and the rugs were dirty
Stayed 1 night in Jan 2025

8/10 Good

Riley

The stay was great, very clean, and friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Tim

Pleasant and very affordable hotel Good standard hotel breakfast Nice sized poòl
Stayed 1 night in Jun 2024

8/10 Good

Lynne

Met our needs for our stay. Friendly staff. Good breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Timothy

Nice, quiet location. Liked the breakfast and the restaurant.
Stayed 1 night in Aug 2024

2/10 Terrible

Joanna

Liked: Property conditions & facilities
The driveway and parking lot needed to be plowed and it was not plowed until staff had to call the plow service repeatedly and when the plow service finally came it was 6 oclock at night!! John was awesome!
Stayed 1 night in Jan 2025

8/10 Good

Shannon

Staff was great from front desk to restaurant, bathrooms dated need new showerheads —would stay again for a quick weekend getaway
Stayed 1 night in Aug 2024

10/10 Excellent

Johan

Accommodating to my needs
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenneth

Big Chill
Amazing
Stayed 2 nights in Oct 2024

8/10 Good

Mary Jo

Close to arena
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

This property was a great value for the money. Clean and comfortable. The breakfast offered hot foods such as eggs, hashbrowns, and sausage. Coffee is always available in the lobby area. Very convenient to all shopping and close to main highways. Friendly staff. Would recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Annamae

Nice place
Stayed 1 night in Jul 2024

10/10 Excellent

Tae

Great staff
Stayed 2 nights in Aug 2024