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El Cielo Resort

5.0 star property
Luxury hotel with 2 restaurants and winery

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Cielo Resort

Outdoor pool
Interior
Exterior
Exterior
View from room
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
The price is €272
includes taxes & fees
2 Dec - 3 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Master Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Master Suite

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private hot tub
Air conditioning
  • 98 sq m
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Residence

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Residence

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private hot tub
Air conditioning
  • 248 sq m
  • Vineyard view
  • Sleeps 4
  • 2 King Beds, 2 Queen Sofa Beds, 2 Double Beds and 1 King Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

Highlights

Garden
Balcony or patio
Soundproofed
Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Pillow menu
  • 44 sq m
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 2 Queen Beds

Highlights

Garden
Balcony or patio
Soundproofed
Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Pillow menu
  • 44 sq m
  • Vineyard view
  • Sleeps 4
  • 2 Queen Beds

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8.0 out of 10, Very good, (1003)
The price is €120
includes taxes & fees
16 Dec - 17 Dec
Hotel Boutique Valle de Guadalupe & Spa
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About the area

Map
Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Valle de Guadalupe, BC, 22755

What's nearby

  • Ejidal El Porvenir Park - 4 min drive - 3.4 km
  • Las Nubes Wineries and Vineyards - 6 min drive - 3.1 km
  • Adobe Guadalupe Vineyard - 7 min drive - 4.8 km
  • Winery Vena Cava - 7 min drive - 3.9 km
  • Monte Xanic Winery - 11 min drive - 7.8 km

Restaurants

  • ‪La Cocina de Doña Esthela - ‬9 min drive
  • ‪Finca Altozano - ‬10 min drive
  • ‪D'Marco - ‬4 min drive
  • ‪Bloodlust Winebar - ‬8 min drive
  • ‪Decantos vinícola - ‬12 min drive

About this property

El Cielo Resort

Luxury hotel by the lake
Take advantage of an attached winery, a terrace and a garden at El Cielo Resort. Sip on a glass of local wine at this hotel, which boasts a tasting room, a vineyard and winery tours. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Fusion cuisine. In addition to laundry facilities and a gym, guests can connect to in-room WiFi, with a speed of 50+ Mbps.
Other perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Guest reviews speak highly of the helpful staff
Room features
All 95 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes.
Extra amenities include:
  • Heating and ceiling fans
  • Rainfall showers, designer toiletries and hairdryers
  • Private gardens, full-sized fridge/freezers and electric kettles

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 100 metres
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Latitud 32
  • Polaris

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace
  • Vineyard

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 2 floors
  • 33 buildings
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 26 November to 15 April:
  • One of the swimming pools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 8 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults and USD 10 to 20 for children
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
The seasonal pool will be open from March to October
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

El Cielo Winery Resort Karisma Valle de Guadalupe
El Cielo Winery Resort Karisma
El Cielo Winery Karisma Valle de Guadalupe
El Cielo Winery Karisma
El Cielo Winery Resort By Karisma
El Cielo Resort Hotel
El Cielo Winery Resort
El Cielo Winery Resort By Karisma
El Cielo Resort Valle de Guadalupe
El Cielo Resort Hotel Valle de Guadalupe

Frequently asked questions

Does El Cielo Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM to 8 PM. One of the swimming pools is closed seasonally each year from November 26 until April 15.

How much does it cost to stay at El Cielo Resort?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at El Cielo Resort on 2 Dec 2024 start from €260.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Cielo Resort pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of USD 75 per pet, per day. Service animals are exempt from fees.

How much is parking at El Cielo Resort?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at El Cielo Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at El Cielo Resort?

Checkout is at noon. Late checkout is available for a fee.

Does El Cielo Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is El Cielo Resort located?

Situated on a lake, this luxury hotel is within 25 mi (40 km) of El Mirador, Caracol Museum and State Center for the Arts.

El Cielo Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 570 out of 835 reviews" "
Rating 8 - Good. 140 out of 835 reviews" "
Rating 6 - Okay. 70 out of 835 reviews" "
Rating 4 - Poor. 26 out of 835 reviews" "
Rating 2 - Terrible. 29 out of 835 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elsa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es precioso!!
Stayed 1 night in Nov 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel but it will be better if they pave the inside streets and the road to the outside gate.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful villas
Stayed 3 nights in Oct 2024

10/10 Excellent

Alejandra

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra experiencia fue perfecta. Todos muy amables y la habitación hermosa y cómoda. Regresaremos muy pronto!
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista a los viñedos desde el balcón, la habitación muy cómoda y limpia, el personal muy amable.
Stayed 2 nights in Sep 2024

6/10 Okay

Keila

Liked: Staff & service, property conditions & facilities
Staff was excellent but they mentioned they made us upgrade to a suite with a hot tub but the tub was just a bath tub. The reservation included breakfast which they barely offer because they do not have a kitchen at the villa (I guess by design but they should not have charged us). They have issues with the toilettes, they smell regardless of how much you flash. Staff was great at the villa property but not the restaurant and winery.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, does show a bit of wear and tear, but overall very comfortable, quiet and with amazing service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lillian, Whittier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at cielo was beyond amazing it was our first time staying there and we’re not disappointed at all in the contrary we were wowed beyond expectation, we will definitely be staying there again and we are recommending this hotel to friends and family!
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service love everything about it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dustyn

Travelled with group
Liked: Amenities
Amazing staff, reception, service & location.
Stayed 2 nights in Aug 2024

6/10 Okay

Jose

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
el cielo el valle de guadalupe
room had spiders webs on the ceiling floors were dirty
Stayed 1 night in Jul 2024

6/10 Okay

Guillermo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Crispin

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Ana

Disliked: Cleanliness, room comfort
First off, if you want to be woken up early in the morning with tons of noise and loud workers, be my guest and stay here! Also, if you like to look at the ceiling in the middle of the night and worry about spiders crawling on your face, this is your place! For over 500 dollars a night, this place screams haunted house vibes, a fun stay for the lovers of filth.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Stayed 3 nights in Jun 2024

10/10 Excellent

NORMA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodation in Valle de Guadalupe
Stayed 1 night in Jun 2024

10/10 Excellent

Kenia, San Francisco

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING! Got the whole little house for my wedding weekend and everything was perfection. The area is SO BEAUTIFUL. Waking up in the vineyards was just so dreamy and I could not have chosen a better stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and relaxing stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful, super friendly staff, the facilities are very clean. They transport you to your room and to the restaurants. Felt very safe. Will definitely return.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lilia

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2024

10/10 Excellent

Guadalupe, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to go.
Stayed 1 night in Apr 2024

6/10 Okay

Erin

Stayed 2 nights in May 2024

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are nice and the wines at the winery are excellent. The food was above average. I think it was a little pricey, so I expected a bit better. Overall excellent place…
Stayed 1 night in May 2024