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the DOUGLAS, Autograph Collection

5.0 star property
Art Deco Vancouver hotel in Downtown Vancouver with 2 restaurants

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for the DOUGLAS, Autograph Collection

Suite, 2 Bedrooms, Fireplace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
2 restaurants, breakfast, lunch, dinner served; seafood
Meeting facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Spa
    Spa
  • Housekeeping
    Housekeeping
The price is €241
Price available on 26/11/2024
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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Hypo-allergenic bedding
  • 111 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Corner

Room, 1 King Bed, View, Corner

Room, 1 King Bed, View, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View

View from room

Junior Suite, 1 King Bed, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Room, 1 King Bed, View

Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom, View | Living area

Suite, 1 Bedroom, View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 204 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace

Suite, 2 Bedrooms, Fireplace | Living area

Suite, 2 Bedrooms, Fireplace

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 204 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 172 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Suite, 2 Bedrooms, View
JW Marriott Parq Vancouver
Hot tub
Spa
Pet-friendly
Free WiFi
9.2 out of 10, Wonderful, (1007)
The price is €246
includes taxes & fees
26 Nov - 27 Nov
JW Marriott Parq Vancouver

About the area

Map
45 Smithe Street, Vancouver, BC, V6B 0R3

What's nearby

  • BC Place Stadium - 3 min walk
  • Rogers Arena - 7 min walk
  • Science World - 17 min walk
  • Canada Place Cruise Ship Terminal - 3 min drive
  • Stanley Park - 8 min drive

Getting around

  • Yaletown-Roundhouse Station - 8 min walk
  • Vancouver Waterfront Station - 19 min walk
  • Vancouver International Airport (YVR) - 30 min drive

Restaurants

  • ‪Harbour Event Centre - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Honey Salt - ‬3 min walk
  • ‪Shark Club Bar & Grill - ‬7 min walk
  • ‪The Sportsbar LIVE! at Rogers Arena - ‬7 min walk

About this property

the DOUGLAS, Autograph Collection

Luxury hotel near BC Place Stadium
Located close to Rogers Arena and Science World, the DOUGLAS, Autograph Collection provides a casino, a coffee shop/cafe and a garden. Hit the jackpot at this hotel with amenities such as 63 casino gaming tables, 600 slot machines and 19 casino VIP rooms. Indulge in a facial, a massage and a body scrub at Spa by JW, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and seafood. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and 2 bars.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, a computer station and a water dispenser
  • Multilingual staff, a reception hall and bike tour information
  • Guest reviews speak highly of the helpful staff
Room features
All 188 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and hairdryers
  • 55-inch LCD TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, on-request microwaves and free infant beds

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 50 per day; includes in/out privileges)
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: CAD 40 for adults and CAD 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Private picnics

Restaurants on site

  • BC Kitchen
  • D/6 Bar & Lounge
  • Honey Salt
  • Le Doux Ciel
  • The Victor

Family friendly

  • Free cot
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (23,067 square foot of space)

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Grab bar near toilet (79 centimetre high)
  • Lift (102 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 16 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 78.75 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per day
  • 1.259 per cent destination fee will be charged.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately CAD 40 for adults and from CAD 40 for children
  • Fee for in-room wireless Internet: CAD 14.95 per day (rates may vary)
  • Covered self-parking fee: CAD 50 per day (in/out privileges)
  • Valet parking fee: CAD 55 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 78.75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DOUGLAS Autograph Collection Hotel Vancouver
DOUGLAS Autograph Collection Hotel
DOUGLAS Autograph Collection Vancouver
DOUGLAS Autograph Collection
the DOUGLAS, Autograph Collection Hotel
the DOUGLAS, Autograph Collection Vancouver
the DOUGLAS, Autograph Collection Hotel Vancouver

Frequently asked questions

Is the DOUGLAS, Autograph Collection pet-friendly?

Yes, the DOUGLAS, Autograph Collection allows dogs (limit 1 total) with a maximum weight of up to 16 kg per pet. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at the DOUGLAS, Autograph Collection?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at the DOUGLAS, Autograph Collection on 26 Nov 2024 start from €238.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at the DOUGLAS, Autograph Collection?

Self-parking is available for CAD 50 per day. Valet parking is available for CAD 55 per day.

What time is check-in at the DOUGLAS, Autograph Collection?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at the DOUGLAS, Autograph Collection?

Checkout is at noon.

Where is the DOUGLAS, Autograph Collection located?

Located in Downtown Vancouver, this luxury hotel is within a 10-minute walk of BC Place Stadium and Rogers Arena. David Lam Park and Vancouver Art Gallery are also within 15 minutes. Yaletown-Roundhouse Station is 8 minutes by foot and Stadium-Chinatown Station is 8 minutes.

the DOUGLAS, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 445 out of 605 reviews" "
Rating 8 - Good. 90 out of 605 reviews" "
Rating 6 - Okay. 39 out of 605 reviews" "
Rating 4 - Poor. 17 out of 605 reviews" "
Rating 2 - Terrible. 14 out of 605 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
I stayed previously at the JW Marriott next door and loved it so was keen to try out its more chic neighbour this time. I wasn’t so impressed - room felt smaller, cramped and facilities at the hotel weren’t fully functional (broken ice machine on our floor, power outlets bedside that periodically didn’t work, seemed to be switched off, usually at night !?) and we had to cross the Douglas lobby in our wet robes coming back from using the gym/hot tub at Marriott — accessed through different lift and courtyard which is shared by all guests. Also found Douglas noisier than the JW Marriott at night. Wouldn’t choose it again - shame as I loved the decor and amenities.
Stayed 4 nights in Oct 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and common areas. Helpful staff. Annoying club music on the 6th floor that goes until 2am on Saturday night that you can hear and feel in your room if you are on a lower floor (I was on the 8th floor).
Stayed 1 night in Oct 2024

10/10 Excellent

Tao

Stayed 1 night in Sep 2024

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for in all the best ways.
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Oct 2024

8/10 Good

Janine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff and location are impeccable!
Stayed 3 nights in Oct 2024

10/10 Excellent

Zak

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Oct 2024

10/10 Excellent

Colleen Lynne

Stayed 1 night in Sep 2024

10/10 Excellent

Leanne Rae

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jody

Stayed 3 nights in Aug 2024

10/10 Excellent

Angaddeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome polite service oriented bellmen and cleaning staff, front desk girl was a bit snooty upon check in and check out though, why do these beautiful properties get tarnished with the staff that thinks us, the guests feel like we are applying to stay at their properties??!!!??? We are their bread and butter and should be treated with more kindness.
Stayed 1 night in Sep 2024

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent, with an upscale vibe to it. Arrived in Vancouver very early and the check in staff were very accommodating and found a room for us immediately.
Stayed 1 night in Sep 2024

10/10 Excellent

Marcus

Stayed 2 nights in Aug 2024

6/10 Okay

Lakeisha

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall our stay was great, staff attentiveness even better but my missing stars on the rating are because of a terrible smell we just couldn't figure out that would come in short whiffs. Realized at 5am while using the washroom on our last night that it was the cloth (not plastic or waterproof) shower curtain that would dry out after each of us showering and smell like mold, old wet towel or some sort of drain blockage. The smell would flow throughout the room anytime the door was opened or a/c was on and that is why it would come in short durations. I mentioned this very clearly at our checkout but it was not a big deal to them, future guests, if you are offered an “accessible room” do not take it as this cloth shower curtain is apparently the accessible part. Unfortunately at check in we were thankful to be offered this different “accessible” room in exchange for late checkout and unaware of the smell that came with it.
Stayed 2 nights in Aug 2024

2/10 Terrible

Brian

Travelled with group
Disliked: Staff & service
I was paying for a room and wanted to provide my Marriott credit card for the deposit so my friend didn’t need to use their card. You need an approval which takes 3 business days! INSANE! No other hotel has such a policy. Never stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Stayed 2 nights in Aug 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, was very happy with the staff. Will definitely be back again.
Stayed 3 nights in Aug 2024

2/10 Terrible

ZHAO BIAO

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a horrible experience at this hotel. The hotel reception is right next to a club on the same floor, so we cannot hear the reception staff. At night, we have to go through the bouncers to access the hotel. We have a security concern as no room key is needed to access any floor of the hotel. We were given an accessible room, but that was not what we originally booked for. The water pressure from the taps are weak. The room itself was missing a couple of things. The remote control for the TV was not working. Upon arrival, the tissue box was already running low, and the bottle of body soap is completely empty. We contacted reception regarding the missing items, and complained that our room is not actually ready for occupying. She said they'll bring the items over and completely dismissed our concern. For a room that is meant for two guests, amenities came in single counts (i.e. 1 bath robe and 1 pair of slippers). There was no refrigerator, but a yeti cooler. Our room was next to the ice machine so we can hear people going in and out all night. The walls were thin and we can hear sounds from our neighbors. Our room is directly above the club, which was very noisy until 3 AM. We couldn't sleep until then, but the mattress is uncomfortable which adds to the problem. The ceilings were unfinished and we noticed mold that wasn't cleaned up properly after construction. That is definitely not part of the design. When checked out the reception didn't ask us how was the stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexi

.
Stayed 4 nights in Aug 2024

10/10 Excellent

Moty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun
Stayed 3 nights in Aug 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, I would imagine if they're were events at Rogers or BC place this area would become very busy but during our stay the hotel and area was quite. The lobby bar turns into a night club during the night making it a little awkward to access your room as you need to walk through the club line up to access the elevator. No real complaints, we enjoyed our stay here, would return
Stayed 2 nights in Aug 2024

10/10 Excellent

Sigalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location
Stayed 3 nights in Aug 2024