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Travelodge by Wyndham Surrey

2.0 star property
Surrey hotel in City Centre with free breakfast and 24-hour front desk

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Photo gallery for Travelodge by Wyndham Surrey

Front of property
Business Room, 2 Queen Beds, Non Smoking | In-room dining
Individually decorated, individually furnished, desk, laptop workspace
Lobby
Room, 1 Queen Bed, Non Smoking

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Parking included

Room options

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About the area

Map
13939 104th Avenue, Surrey, BC, V3T 1X1

What's nearby

  • Holland Park - 18 min walk
  • Guilford Town Centre - 3 min drive
  • Hard Rock Casino Vancouver - 9 min drive
  • Lougheed Town Centre - 13 min drive
  • Metropolis at Metrotown - 18 min drive

Getting around

  • Port Coquitlam Station - 14 min drive
  • Surrey Central Station - 14 min walk
  • Vancouver International Airport (YVR) - 40 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Tim Hortons - ‬9 min walk
  • ‪Bubble 88 - ‬13 min walk
  • ‪Rickshaw Chinese Food Whalley - ‬11 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Travelodge by Wyndham Surrey

Hotel located in City Centre
Travelodge by Wyndham Surrey provides free continental breakfast and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Express check-out, a front desk safe and concierge services
  • Tour/ticket information, multilingual staff and smoke-free property
Room features
All rooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • TVs with cable channels
  • Separate sitting areas, fridges and microwaves

Languages

English, French, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20, per pet, per night, plus a deposit of CAD 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 200 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Surrey Central Inn
Surrey Central
Travelodge by Wyndham Surrey Hotel
Travelodge by Wyndham Surrey Surrey
Travelodge by Wyndham Surrey Hotel Surrey

Frequently asked questions

Is Travelodge by Wyndham Surrey pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of CAD 200 per stay and a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Travelodge by Wyndham Surrey?

Self-parking is free at this property.

What time is check-in at Travelodge by Wyndham Surrey?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Travelodge by Wyndham Surrey?

Checkout is at 11 AM.

Where is Travelodge by Wyndham Surrey located?

Located in City Centre, this hotel is within 1 mile (2 km) of Central City Shopping Centre and Holland Park. Guilford Town Centre and Bear Creek Park are also within 3 miles (5 km). Surrey Central Station is 14 minutes by foot and King George Station is 19 minutes.

Travelodge by Wyndham Surrey Reviews

Reviews

5.0
Rating 10 - Excellent. 76 out of 544 reviews
Rating 8 - Good. 77 out of 544 reviews
Rating 6 - Okay. 84 out of 544 reviews
Rating 4 - Poor. 81 out of 544 reviews
Rating 2 - Terrible. 226 out of 544 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They stole my money they robbed me I paid online I booked a room and when I showed up I was told the hotel wasn’t available and I don’t know how to get my money back pls help me
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Check-in Property needs a do-over. Need to pay more attention
Stayed 2 nights in Apr 2021

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Rooms
The room was horrible. The Travel Lodge Chain certainly doesnt care about standards anymore. The room was dirty, horrible bed, and filthy.
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a used syringe under the bed.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemned. Burn marks on bed linen. No heat except for the bathroom.
Stayed 1 night in Apr 2021

4/10 Poor

Gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room
Filthy room found needles under the couch Table had ketchup goo and was not cleaned since ages there were no towels in the bathroom.
Ketchup on table
2nd spot for ketchup
Filth on floor
Drug needles under couch seats
Stayed 1 night in Mar 2021

6/10 Okay

Kaileen

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in bad shape ...ripped blanket .... no coffee machine .... free breakfast was mentioned online ... but there was nothing there. Not a good neighbourhood. Wouldn’t not recommend. Didn’t feel safe... people were passing by in the hall way talking loudly
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had no wifi, as soon as I got to the room the heater wasnt working. Went down to ask why they said they turn it off! Room is not worth $70 but goes for about $150. Makes no sense
Stayed 2 nights in Feb 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is unsafe- don't stay here! There were drug users in the stairwells, doors had been kicked in, locks on doors and windows were missing and broken in rooms. Rooms were really dirty too. Totally unsafe to stay here. Also when hotel management was told, they would not refund entire stay even though I did not check in - could not stay there as it was too unsafe!
Stayed 5 nights in Feb 2021

4/10 Poor

Darrin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

4/10 Poor

Harsh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Mahamed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place nice staff front lady manager-- is awesome
Stayed 1 night in Dec 2020

8/10 Good

AMARDEEP

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Find better elsewhere.
Twice had my reservations cancelled or lost, had to pay premium prices on those says. No breakfasts either, internet is shoddy as well.
Stayed 2 nights in Dec 2020

2/10 Terrible

SARAVANAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible-Stay away
Stayed 1 night in Nov 2020

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds very comfy and room was very spacious. Yogina at front desk was especially pleasant and helpful.
Stayed 1 night in Nov 2020

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
The service was excellent, they went the extra mile. Beds are very comfortable. Eugenia was especially pleasant and helpful.
Stayed 2 nights in Nov 2020

2/10 Terrible

TC, Burnaby BC

Disliked: Staff & service, property conditions & facilities
Unfortunately this hotel is very dangerous to stay at. I was robbed by another guest in the hotel and the staff wouldn’t even cooperate with the police. Don’t think by having cameras everywhere you are safe. The RCMP told are not recording anything. Also the room was in disrepair and I had no phone available to me to call 911 after I was left with nothing. My vehicle, wallet, phone all gone and the staff were so rude and would only allow me to use a phone in the lobby on speakerphone!
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

2/10 Terrible

Yoginagroodoyal, Travelodge by Wyndham 13939-104th Avenue surrey bc

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down hotel. Stuff were very rude. Charged extra 100$ on my credit card saying the towels were dirty. Homeless people sleeping on the steps. Won’t recommend to anyone.
Stayed 3 nights in Oct 2020

4/10 Poor

John

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
REFUNDS??????
I have requested a refund from Hotel.com but have not received any info about my claim. I was informed it could take 48 hrs. It has now been a week and no response.
Stayed 1 night in Oct 2020

2/10 Terrible

Angela

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Looks so, so much better in photos
I booked because the photos look great. Was disappointed when I got to the room. The bath tub wasn't clean and the tap was broken; and the door mat was so dirty. Won't be staying there again. Funny, showed as $149 regular price so I thought it was a good deal at half price. Looks like a gimmick to get people to book :(
Stayed 1 night in Sep 2020

6/10 Okay

Eric

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Run down, definitely needs to be updated, feels like a 70s motel. Sketchy clientele. Bathroom was clean but the balance of the furniture had sticky spots. Burn marks on the sheets. Dirty laundry in the hallway. First and last time for me.
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020