Veneguera Holidays

We enjoyed our stay at this resort and liked having a 1 bedroom with kitchen bungalow near the pool. The pool was very clean & beautiful but the water is too cold for most people to swim. Even tho the weather was very hot & sunny as soon as they felt the water they would not go in. The staff is nice and friendly. I wish they would have told us about the free shuttle to the beach when we checked in instead of 2 days later. The breakfast buffet was plentiful and we enjoyed Happy Hour (2 for 1 drinks) and ate dinner 2 times at the pool bar that had a casual menu with many choices. There were no other dining options and many guests left the resort in the evening to go out to dinner. It would be nice if the beach shuttle had longer hours for guests to go to dinner at the nearby Caybeach Princess affiliate location that serves a nice buffet. We liked the location of this resort and would stay there again.

The property was well kept, and the staff was very friendly. I do wish the resort had a shuttle service for its guests to get them to and from the airport and to attractions on the island.

Room was great. BUT We were placed on the first floor which has the balcony right along the littered road with quite limited view. No option for an alternate room. Pool lovely. Not overcrowded but deep. No real shallow end. “Parking” was free 15 minute walk downhill. We were on a wait list for paid parking close to hotel for the full week. Never got any.

Everything was perfect except the check out. The staff seemed quitecrudecand affronted that we asked fir a late check out. We asked prior to our checkout as we have 2 children under 2 and were told to ask on the day. When I asked that morning, the staff (different from the rest of the week) seemed surprised that i would ask such a thing and were disinterested and told us flatly no, but we could get showered and changed up by the soa area. This would have been ok, but with 2 infants and our luggage packed and kept by reception this made it laborious and to be honest left a sour memory, which is a shame as the rest of the staff throughout the week were perfect. The only other thing was that we were put in a room downstairs, this again was difficult with a buggy and 2x infants.

Third visit! Lovely place with a lovely Staff!!! Shoutout to Ayoze, Diego, Eduardo, Manuel & Raul (Reception)