Superior Triple Room, Balcony (Dependance)
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Reviews of Hotel Al Malcanton

2 out of 5
Hotel Al Malcanton
Corte Surian 3587, Venice, VE

Reviews

8.6

Excellent

Rating 10 - Excellent. 104 out of 237 reviews" "
Rating 8 - Good. 98 out of 237 reviews" "
Rating 6 - Okay. 23 out of 237 reviews" "
Rating 4 - Poor. 8 out of 237 reviews" "
Rating 2 - Terrible. 4 out of 237 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lauren

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet area, very helpful staff, convenient walking and access to land transportation for getting to Marco Polo Airport - just an easy five minute walk.
Stayed 3 nights in Oct 2024

8/10 Good

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a somewhat dated hotel inside, but very comfortable and clean. Breakfast provided is good, the staff are very nice and helpful. The best thing about this hotel is the location, it’s a short (10 min) walk to train station, which is important because walking thru Venice with bags can be difficult. I would certainly return and recommend this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lolita, Pasadena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to people mover
Stayed 1 night in Oct 2024

10/10 Excellent

Peter, Lancaster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an amazing place! Very clean, quiet, and cozy. Great breakfast. Wonderful friendly people. Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Marybeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Very clean. Breakfast was good and convenient. The staff was helpful and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Maricon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very accommodating. We came in early morning but they allow us to leave our luggages so that we can start our tour of the area even before our check in time. They also offer us to freshen up in their bathroom.
Stayed 1 night in Jul 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, clean, nice staff
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpfull. Delicious breakfast to get everyone ready for a long day getting lost in Venice.
Stayed 1 night in Jul 2024

2/10 Terrible

Kulbir

Stayed 1 night in Jun 2024
Response from Davide on 3 Jul 2024
Many thanks for your feedback very surpirsed but I do accept because you ask to saty another night.

10/10 Excellent

Patricia

Stayed 4 nights in Jun 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and pleasant staff.
Stayed 1 night in Jun 2024

8/10 Good

Chun Chung

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so friendly and kind. Very comfortable bed!
Stayed 2 nights in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Owner/ staff were very fluent in english and very welcoming. Reasonably priced for the area and very clean and comfortable
Stayed 1 night in May 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a safe and quiet area. Check in and check out was very easy. Staff was very nice. Room and sitting area was very quaint.
Stayed 1 night in Apr 2024

10/10 Excellent

EMRAH, Prague

Travelled with group
We had a very nice stay. Very kind lady welcomed us and showed the rooms, gave recommendation about city, area. Thank you
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little cozy classic Venice style hotel. Very clean room and excellent bathroom. Good heating in the bathroom which feel so warm for November travel. The location is actually convenient, very close to piazza Roma. But a little tricky to find. Very friendly and helpful staffs, giving us great route to walk around Venice as well as bus info.
Stayed 2 nights in Nov 2019

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, very friendly and helpful owners.
Good location, a bit hard to find but we got there eventually. Breakfast was small but good. Our first hotel in Italy as we arrived in Venice for our 3 weeks. The room was a bit small but it was ok. The bed was quite firm and found this a common things in Italy that was hard for us to adjust to. Great owners and very friendly and helpful.
Stayed 3 nights in Aug 2019

8/10 Good

joseph

Liked: Cleanliness, staff & service
venice
Central location in relation to bus and rail stations .A nice walk to Rialto Bridge
Stayed 2 nights in Sep 2019

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Venezia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ms. Lucia, was extremely pleasant and helpful. She made check in/out a smooth process.
Stayed 2 nights in Jul 2019

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well above the expectations
Hotel is strategically located between the major travel hub and the city center. The surrounding is really great and it is less crowded. The service is excellent and the atmosphere is very friendly. Breakfast was above our expectation. Good and quiet air conditioner.
Stayed 2 nights in Jun 2019
Response from Luciana on 31 Jul 2019
Many thanks !

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Family owned, they were the sweetest. They left breakfast for us for next morning as we were leaving early. We met them only once during check in as we were out the whole day and came back late in the night. Basic simple clean hotel if you need a clean place to stay. Quiet area, close to railway station and water bus stations.
Stayed 1 night in May 2019

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had an amazing few day in Venice - Thoroughly recommend staying at this lovely hotel,extremely clean, couldn't fault it ! Staff were very friendly and helpful. The hotel was a 5 minute walk from bus station and water taxi's.
Stayed 3 nights in May 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

8/10 Good

VALENTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Check in was quick and the room was specious and clean. Pro: location is central and really close to the train station and bus station. You can go anywhere from there either walking or with the vaporetto. Breakfast is ok. I had the room number one which was on the ground floor and it was spacious. Cons: my room was right by the breakfast kitchenette and it was noisy from very early as they were preparing breakfast. This was something easily solved as we bought hear plugs. The room got really hot during the night and there was no way to control the temperature panel. Not a big deal tho. Also the hotel is not manned 24/7 so just keep that in mind, do let them know what time are you checking in and out. Overall if you want to stay is a very well connected area this is the hotel for you. It’s not a 5star hotel but if your intention is to have a decent hotel to just sleep at go ahead and book it.
Stayed 3 nights in Apr 2019

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind and helpful reception. Gave good advice on how to make the most of our time in Venice.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Staff & service
On 6 April 2019, our family of four were checking out of the Hotel Al Malcanton after a 2-night stay. We approached the female staff at the breakfast counter for our thermal flask to be filled with hot water, so that the kids could have milk on the flight later that day. A few hours later, we tasted the water to test its temperature and were appalled to discover that the flask had been filled with EXTREMELY SALTY WATER. It is obvious that we were travelling with 2 young toddlers and the water would have been for them. Whatever the reason could have been (unwillingness to help with the boiling of water because it was near the end of breakfast time or even a demanding guest), it just goes to show what sort of inhumanely nasty person we've encountered, it does not justify the intent of causing such harm to your guests, or worst, children. All you had to do was tell us you couldn't help. We are thankful that we had tested the water before giving it to our babies, and we pray it was nothing more harmful than just water with salt.
Stayed 2 nights in Apr 2019

10/10 Excellent

Maria, Canada

Travelled with family
Liked: Cleanliness, staff & service
We were granted an early checkin ...the staff was very helpful..the room was spacious and clean..highly recommend this hotel.
Stayed 2 nights in Mar 2019

8/10 Good

Loamie

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy trip to Venice
It was wonder. Very good breakfast. It is just very warm in the room.
Stayed 2 nights in Nov 2018
Response from the owner on 20 Nov 2018
many thanks !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
hotel was a ittle hard to find, because the name was not on the building. Room was a little small for 4 adults, but that was no big deal only need to sleep. Basic breakfast. Staff was excellent. Next time I'm in Venice I would definitely stay there.
Stayed 3 nights in Jul 2018
Response from the owner on 25 Jul 2018
Thanks and we are happy that see you again ! Regards

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great service. Good family stay.
Great location. Easy to access main bus terminal with a short 5 minute walk. Hotel was quaint and clean. Service was very pleasant and accommodating. Several good places to eat within 10 minute walk was a plus. Wi-fi was very good, always a plus when traveling with kids.
Stayed 2 nights in Jun 2018
Response from the owner on 25 Jul 2018
Thanks and regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from the owner on 25 Jul 2018
Thanks

10/10 Excellent

Phil, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location
Away from st marks sq. And 10 minute walk from bus station
Stayed 2 nights in May 2018

8/10 Good

rahul , india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean spacious room
Hotel was close to venice station and other attractions. Breakfast was good but limited items. It was close to indian restaurant Ganesh Ji. Check in and check out was quick.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
I loved this place, very spacious rooms and tastel, reception very welcoming, and a delicious free hot breakfast. Great central location close to Piazalle Roma bus to airport and train station. The neighbourhood is very quaint and not as touristy as say the Rialto Bridge area, but this turned out to be a welcome surprise. Cute stores restaurants and pubs along the canal at night, found a great pub on the canal in 5 minutes with live music outside was so much fun. Also a public square nearby , a university or college whose name I forget but nice walks in that area too. A great community to go at night to wind down and have a good rest from the Rialto bridge tourists. Get a good rest here then head out the next day to explore.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and helpful staff, very nice and clean rooms. Breakfast was great, hotel has everything you need.
Stayed 1 night in Jan 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a typical Italian bed but the room was very large and clean.
Stayed 2 nights in Sep 2017

8/10 Good

Svetlana, wellford, sc

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute place
We enjoyed the place, room (not the beds and that it had NO A/C) and the staff was great! The breastfast was great too.
Stayed 2 nights in Oct 2017

8/10 Good

Zinaida, cleveland ohio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel good location
Excellent location walking distance to piazza Roma and vaporetto walking distance to main attractions grate restaurants good breakfast most of the time no realy staff to help you clean but it was a sharp object in a bathroom my husband got injured ok comfort if you not spend much time in a room
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
OK for a short break
We were happy that this hotel is near Piazzale Roma and only had to negotiate two bridges (one with steps) to get there. The hotel is very small and is apparently only on the ground floor. Luckily we had a photo to let us know where it was as there's no obvious sign. The good points: near to Piazzale Roma, clean room, modern bathroom, adequate breakfast. Breakfast was rolls, croissants, yoghurt, cereal, orange juice, coffee or tea and cheese, ham and salami - plenty for a morning's walking. Bad points: a grumpy owner, very small room, nowhere safe to leave cases on the last day. There is free wi-fi but no way to print off your boarding pass, and the breakfast room is actually the corridor to the bedrooms! That was where we had to leave our luggage. On our first day we asked for two extra pillows which were "not available" due to a full house. The next day we got one pillow but "due to a misunderstanding" did not get our room cleaned. When we asked one of the friendly female receptionists, she came and made the beds. We didn't mind not having clean towels or anything else as we were about to go out again. The room itself was quite dark as it is in a small square with high buildings around it, and the windows are high off the ground. Being small there was very little space to put our cases.It has free wi-fi but no way to print off boarding passes. -
Stayed 3 nights in Sep 2017

4/10 Poor

Nate, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very deserted location and hard to find.
While not too far from the port, this hotel is very difficult to find. There is no signage, and I walked passed it several times without realizing it. Also, it is in a deserted location and it is very dark at night when walking back from restaurants. The room was not clean, with hairs (from who knows who/where) in the bathroom shower and floor. Lastly, the breakfast area was tight to say the least, and the breakfast options were minimal. Thankfully, we stayed only one night.
Stayed 1 night in Sep 2017

6/10 Okay

Kamran

Liked: Cleanliness, staff & service
A reasonable and comfortable budget hotel
It is a reasonable budget hotel. We were given an attic/loft room and, being a tall person, I did not find very comfortable. If that was not an attic room, I would have given it a much better score. The staff are nice and friendly. The hotel is situated in a peaceful and quiet area, a bit away from the hustle and bustle of the city. The WIFI signal was very bad, almost nonexistent.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, the hotel was well maintained and clean.
Stayed 1 night in Jul 2017

8/10 Good

lucia, F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed for two nights and the hotel was just perfect. Beds are a bit firm but I am a soft mattress gal.
Stayed 2 nights in Jun 2017