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Hotel Villa Serena

3.0 star property
Hotel connected to a shopping centre in Marghera with free breakfast

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Villa Serena

Terrace/patio
Quadruple Room
Interior detail
Interior entrance
Front of property

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Economy Triple Room

Economy Triple Room

Economy Triple Room

Highlights

Air conditioning
Heating
HDTV
Premium bedding
Private bathroom
Rainfall showerhead
Bidet
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Double Room

Room amenity

Economy Double Room

Highlights

Air conditioning
Heating
HDTV
Premium bedding
Private bathroom
Rainfall showerhead
Bidet
Hairdryer
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Via Carlo Mezzacapo 2/b, Marghera, Mestre, VE, 30175

What's nearby

  • Porto Marghera - 11 min walk
  • Ferretto Square - 4 min drive
  • Piazzale Roma - 9 min drive
  • Terminal Fusina - 12 min drive
  • Port of Venice - 12 min drive

Getting around

  • Mestre Centro B1 - 4 min drive
  • Venezia Mestre Station - 8 min walk
  • Marco Polo Airport (VCE) - 12 min drive

Restaurants

  • ‪La Piazza Bistrò - ‬7 min walk
  • ‪Dining Room - ‬5 min walk
  • ‪Marciano Pub - ‬4 min walk
  • ‪Molo Cinque - ‬6 min walk
  • ‪Ristorante Pizzeria Capri - ‬5 min walk

About this property

Hotel Villa Serena

Hotel near Piazzale Roma
A free breakfast buffet, a terrace and a coffee shop/cafe are just a few of the amenities provided at Hotel Villa Serena. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a bar.
Other perks include:
  • Free self-parking
  • A casino shuttle, express check-out and express check-in
  • Concierge services, laundry services and outdoor furniture
Room features
All guest rooms at Hotel Villa Serena feature comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • Heating, daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Casino shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Belle Époque architecture
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 20-inch HDTV

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: noon; check-in end time: 11 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 40 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 June to 01 September

Property is also known as

Hotel Villa Serena
Hotel Villa Serena Mestre
Villa Serena Mestre
Villa Serena Hotel Mestre
Serena Hotel Mestre
Hotel Villa Serena Province Of Venice/Mestre
Hotel Villa Serena Hotel
Hotel Villa Serena Mestre
Hotel Villa Serena Hotel Mestre

Frequently asked questions

Is Hotel Villa Serena pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 40 kg per pet.

How much is parking at Hotel Villa Serena?

Self-parking is free at this property.

What time is check-in at Hotel Villa Serena?

Check-in start time: noon; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Villa Serena?

Checkout is at 10:30 AM.

Where is Hotel Villa Serena located?

Located in Marghera, this hotel is 0.6 mi (0.9 km) from Porto Marghera and within 3 miles (5 km) of Ferretto Square and San Giuliano Park. Forte Marghera and Villa Salus Hospital are also within 3 miles (5 km). Venezia Mestre Station is 8 minutes by foot and Venice-Mestre Station is 9 minutes.

Hotel Villa Serena Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 57 out of 312 reviews" "
Rating 8 - Good. 140 out of 312 reviews" "
Rating 6 - Okay. 70 out of 312 reviews" "
Rating 4 - Poor. 29 out of 312 reviews" "
Rating 2 - Terrible. 16 out of 312 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Good connection with old town of Venice, good coffee, room was clean every day. Fresh towels
Stayed 3 nights in May 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but Nice
Very quiet and good location to get into Venice.
Stayed 1 night in Nov 2018

8/10 Good

Kari, Finland

Liked: Cleanliness, staff & service, room comfort
Friendly staff - Nice hotel with parking
We stayed few days. Hotel was clean and nice with very helpful and friendly staff. Hotel has safe gated parking in the yard which is not easy to find in this location. Room was relatively small and no facilities like water boiler, hair drier or so but was anyway clean and comfortable with decent wifi connection. The old town of Venice can be easily reached by bus in about 10min, bus stop is short walk away. If using bus, the surrounding especially in the night time is not the most comfortable one but ok anyway! Would recommend this hotel.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy and friendly hotel
Good hotel, 5 min walk to the bus stop to get to the city. Good staff.
Stayed 2 nights in May 2018

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Was not pleased at all with this hotel. I booked this hotel because it said there was air conditioning, when we get in our room which is extra small (could barely walk around the bed) it was extremely hot and it smelled of humidity. The man at the reception tells me there is a law in Italy saying they cannot turn on the air condition till June 1st. I tell him that that is not true because the other hotels we stayed at had some....To make a long story short I complained saying I want to be reimbursed because it is false advertising saying they have air conditioning when they do not. He did not want to reimburse me, so I complained to Hotels.com for a long time on the phone and they switched us at another hotel WITH air conditioning!!! Regardless I do not recommend this hotel, the room was small and old and stuffy, I stayed at Autoespresso which is right next door which is far better, clean, AMAZING breakfast. The reason I switched hotel was because we decided to stay an extra day in Venice but that hotel (Autoespresso) was booked for that night so we found Sirena 👎
Stayed 1 night in May 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Great hotel, just don't expect luxury
This hotel is not as bad as the reviews, The rooms are outdated, but its cool, don't come here if you want modern as the whole place is set in the 60s except the front desks Apple computer. The hotel has an ok breakfast but the rooms were clean and comfy and the wifi worked well. The surrounding neighbourhood is sketchy and at night time is a little bit scary but for the price of the hotel and its proximity to the train station it becomes bearable. As a cheap hotel to see venice id say its worth it, just don't expect luxury.
Stayed 3 nights in Oct 2017

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! Near a bus stop and Venice!
Great place to stay! Very near the Mestre train/bus station and the island of Venice. Comfortable beds and nice showers. WiFi was fast and reliable. Also, since we booked from Expedia, breakfast was included. The staff was very nice and helpful and I loved the accents lol. It was a pleasant stay and I would stay here again.
Stayed 1 night in Oct 2017

6/10 Okay

pansy, bay roberts,nl,canada

Disliked: Property conditions & facilities
great location.....but need my rings back!
we stayed there only one night and next day cruise very close to portI left my two rings on the table and would like to have them back but can't get to talk to anyone to arrange that!
Stayed 1 night in Oct 2017

4/10 Poor

Dave, Brisbane, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't judge a book by its cover
On the surface this place looks great!, great value for money and easy transport options to the venice city, however from the cigarette butts found under the bed to strange stains under the sheets it far from a restful stay. On the second night upon sitting on the edge of the bed it collapsed due to missing parts to the bed frame, we went and told reception whom just shrugged the shoulders and told me to fix it myself what do i expect him to do about it. so we moved the mattress to the floor and slept on the floor! The air-conditioning only pumped out hellish heat not what you want when made to move your own broken bed! not to mention the employees just sit in front of the hotel smoking and drinking loudly all night below the guests rooms so its all you hear while trying to sleep at 2am! But all this is nothing compared to the fact the bathroom roof was covered in deadly BLACK MOLD! being an asthmatic i was very concerned staying here and don't recommend anyone stay here until it gets a complete strip down and remodel or at least a clean!
Stayed 2 nights in Oct 2017

8/10 Good

Andi & Judy, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Choice.
This hotel was an excellent choice for us considering we had a car and only one day to visit Venice. Breakfast and service was very good. The public bus to Venice was convenient and suited us well. Would stay again due to value and overall package.
Stayed 1 night in Oct 2017

8/10 Good

Jan, Warsaw, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the center but far from crowds
The hotel is located a short walk from the Venice Mestre train station. It is very well connected with Venice via public transport. The staff of the hotel is very nice and helpful.
Stayed 3 nights in Sep 2017

10/10 Excellent

stelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

8/10 Good

AndyC, Chepstow

Liked: Cleanliness, staff & service, room comfort
Good for a budget hotel.
In an easy to get to location close to the mainland station and there are buses every 10 minutes into Venice. Beer is good too. Would go back.
Stayed 2 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room capacities are not clearly/accurately defined. A room for 4 is not a room for 2 with two cots. All rooms are listed as smoking but hotel insists they are not. Be very careful when booking that the rooms actually meet your requirements.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Budget Hotel
Friendly and accommodating staff. Hotel is a bit outdated, but in good condition. Walking distance to Firenze SM railway station. Easy access for transportation to Venice.
Stayed 2 nights in Aug 2017

10/10 Excellent

anita, toronto canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy hotel
Very comfy. Staff excellent. Had a very good time atvtge hotel.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service
Nice and well located
The room was clean and the staff were very nice and welcoming. We really appreciated that the bus stop to go to the main islands was very close to the hotel. The hotel was also within walking distance of the train station! I would definitely stay there again.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Decent hotel, outdated rooms, close to Venice by bus or train. Nice staf and pretty good breakfast.
Stayed 1 night in Jul 2017

8/10 Good

Konstantin

Liked: Cleanliness, staff & service
Small room, good location. Very basic.
Location is very good to get to the bus to Venice and very short ride to Venice. Gated free parking. Very basic breakfast. Small rooms, weak AC. Bank bed is not safe for person on the top. Shower door was broken and just didn't exist. (A lot of mosquito, too :) ).
Stayed 2 nights in Jul 2017

6/10 Okay

praveen

venice ...
the hotel was OK..the ppl at reception were very helpful...the rooms required a total make over...
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Not bad but could've been a little better
Air conditioner was broken for most of our visit. Friendly staff.

8/10 Good

old historians

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent budget hotel
Good quiet budget hotel with attractive rooms a short walk from train and bus to Venice. Near Lidl supermarket. Bring your own kettle, TV and fridge were in our superior double room. Shared terrace.

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were nice, and helpful, building is older than expected but reasonable for the money

8/10 Good

Sheri, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick bus ride to Venice.
Driving to the Hotel isn't pleasant as you pass through the port area and some rather seedy streets. Don't let that discourage you. The Hotel is in a very nice little neighbourhood once you pass the tough stuff. We walked around quite a bit at night and there were no worries.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities