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Emporio Veracruz Hotel

3.5 star property
Bayside Veracruz hotel in Malecon with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporio Veracruz Hotel

Front of property – evening/night
Interior
Exterior
Privilege Suite, 1 King Bed | Terrace/patio
Indoor pool, 2 outdoor pools

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Parking available
  • Spa
  • Gym
The price is €76
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Super Saver

Super Saver

Super Saver

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 27 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Double

Privilege Double

Privilege Double

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 27 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior With Sea View

Premium bedding, minibar, in-room safe, desk

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Executive

Premium bedding, minibar, in-room safe, desk

Room Executive

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Executive With Street View

Premium bedding, minibar, in-room safe, desk

Suite Executive With Street View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Ocean View

Premium bedding, minibar, in-room safe, desk

Double Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Map
Paseo Del Malecon No 244, Veracruz, VER, 91700

What's nearby

  • Malecón de Veracruz - 1 min walk - 0.1 km
  • Veracruz Harbour - 5 min walk - 0.4 km
  • Zócalo - 7 min walk - 0.6 km
  • Veracruz Cathedral - 7 min walk - 0.6 km
  • Veracruz Aquarium - 3 min drive - 3.0 km

Getting around

  • Veracruz Central Station - 11 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 30 min drive

Restaurants

  • ‪Gran Café de la Parroquia - Malecón - ‬3 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬1 min walk
  • ‪Jochos de la Naval - ‬5 min walk
  • ‪Sunset Coffee & Beers - ‬6 min walk
  • ‪Plaza gastronómica el refugios del pescador - ‬4 min walk

About this property

Emporio Veracruz Hotel

Family-friendly hotel near Veracruz Harbour
A swim-up bar, a poolside bar and a rooftop terrace are just a few of the amenities provided at Emporio Veracruz Hotel. Treat yourself to a body wrap, a massage or aromatherapy at the on-site spa. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. In-room WiFi (surcharge) is available to all guests, along with shopping on-site and a playground.
You'll also find perks such as:
  • 2 outdoor pools and an indoor pool, with a swim-up bar
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A TV in reception, multilingual staff and massage treatment rooms
  • A 24-hour front desk, meeting rooms and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 223 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 32-inch HDTVs with cable channels and DVD players
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transport

  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,787 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 10 for children
  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 15 per night (rates may vary)
  • Self-parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Frequently asked questions

Does Emporio Veracruz Hotel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Emporio Veracruz Hotel?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Emporio Veracruz Hotel on 5 Dec 2024 start from €76.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Emporio Veracruz Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emporio Veracruz Hotel?

Self-parking is available for USD 10 per night.

What time is check-in at Emporio Veracruz Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Emporio Veracruz Hotel?

Checkout is at noon.

Where is Emporio Veracruz Hotel located?

This family-friendly Veracruz hotel is located near the airport, within a 5-minute walk of Malecón de Veracruz and Veracruz Harbour. Carranza Lighthouse and Monument to the Veracruz Heros are just steps away. Veracruz Central Station is 11 minutes by foot.

Emporio Veracruz Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 663 out of 1059 reviews" "
Rating 8 - Good. 216 out of 1059 reviews" "
Rating 6 - Okay. 102 out of 1059 reviews" "
Rating 4 - Poor. 38 out of 1059 reviews" "
Rating 2 - Terrible. 40 out of 1059 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is close to the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my stay here
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location and clean, clean, clean. It was great being able to walk out directly on the Malecón or to head straight to the La Parroquia cafe. Taxi service to the airport was handled efficiently. Some facilities are starting to show their age(not sure why the jacuzzi closes midday, but alright), but this is an amazing hotel if you’re staying in Veracruz.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Es la segunda vez que nos hospedamos aquí y siempre es excelenten
Stayed 2 nights in Nov 2024

10/10 Excellent

Sara Gutierrez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

M

Disliked: Cleanliness
Be careful the room that we got had bedbugs and my husband was seriously bitten very badly it was room 307. Had a bad experience
Stayed 2 nights in Nov 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to change rooms 2 times because the locks weren't working.. i didnt even get compensated with a free dinner at least and the the staff was rude.... i booked this hotel because it was convenient for me since it's located in the heart of veracruz .. but i will not go back ever again.. so disappointed
Stayed 7 nights in Nov 2024

6/10 Okay

Juan Carlos

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
After 15 or so years since they did the latest big renovation to the hotel, it's starting to need another round of maintenance. For example, some of the rooms are looking a bit worn down, including balcony and shower doors in mine, that didn't close properly. The service has never been great, but now it's downright disappointing. The fact that they continue to have only two check-in counters makes the check-in process quite lengthy on holiday periods, and in 4 nights in my room, they didn't leave fresh hand towels once. I always had to call and ask for new towels to be brought up, because they'd take the used ones and leave no fresh ones. The hotel's location and inexpensive parking (which used to be free) is probably its best feature, but with so many hotels in downtown Veracruz, I think we'll start looking to other options for our next trip.
Stayed 4 nights in Nov 2024

4/10 Poor

Manuel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Curtains,bedding needs upgrades room smells funky
Stayed 7 nights in Nov 2024

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

MIRIAM, CHARLOTTE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place, my favorite part was the Spa.
Stayed 1 night in Nov 2024

8/10 Good

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful!
Stayed 3 nights in Nov 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent service
Stayed 11 nights in Oct 2024

10/10 Excellent

Carl

Stayed 1 night in Oct 2024

8/10 Good

Rhianon

Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Great service
Stayed 1 night in Oct 2024

6/10 Okay

Silvia, downey

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Alejandro Lemus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me he quedado dos ocaciones y la verdad lo seguiré haciendo me gusta x céntrico
Stayed 3 nights in Oct 2024

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet at the Emporio is second to none.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elianne

Stayed 1 night in Sep 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of el Malecon! various events and shops around the area
Stayed 1 night in Oct 2024

10/10 Excellent

DANIEL, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great service and attitude from all the staff and the location is very nice and safe
Stayed 4 nights in Oct 2024

4/10 Poor

Artemisa

Disliked: Cleanliness, amenities, property conditions & facilities
Mi estancia fue del 5 al 8 de Octubre 2024. En primer lugar el hotel está ofrecido en una categoría de 4 estrellas, y las fotos que se muestran en los sitios para venta aparentan que es así, pero la realidad es que este hotel está en pésimas condiciones, le falta mucho mantenimiento y limpieza, el baño huele a caño, las toallas están muy prelavadas, nosotros nos hospedamos en el piso 7 con vistas a la ciudad, pero en el cuarto se oía mucho ruido todo el día y toda la noche, definitivamente es uno de los más decepcionantes hoteles en el cual nos hemos hospedado. Basada en mi experiencia, no podría recomendarlo a nadie.
Stayed 3 nights in Oct 2024

2/10 Terrible

Didier

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Request for early check in 48 hrs prior, no one ever called me back. Gave my suit to be dry cleaned had to wait for 6 hours until I got it back and it wasn’t even done right. Couldn’t change US dollars to Mexican pesos at hotel because I guess they have a limit of 2 transactions per day( none of them was mine)to catch a cab, then given wrong direction to change place as it was closed, requested late check out and ended up paying extra day, this was a horrible experience! I would like to request my money back
Stayed 1 night in Sep 2024

10/10 Excellent

Jaime, Conway

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024