Vianden Holidays

The room we had was absolutely beautiful, although the air conditioning didn’t adequately cool the space. The hotel was closed on the day we checked in, which was quite odd, but instructions to get room key were very clear. We only stayed one night, and checkout was not good. Although I paid for the hotel stay through Expedia at time of booking, I was told I still owed for the room and needed to pay. I later provided my Expedia receipt and then got a refund. However, as I was getting into my taxi, I was called to come back and provide my credit card to pay 50 EUR for a second bed. I did so, with the time adding 10 EUR to my taxi fare. I later challenged the fee since my Expedia booking and payment was for a double room, and the hotel ultimately agreed and didn’t charge me anything additional. Very chaotic and disorganized, but a truly beautiful place.

Great value, spacious rooms, good breakfast. Suspicious surrounding area, sketchy people walking around, especially at night. Many storefronts are empty. The route from paid parking garage to hotel is especially suspicious.