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Grand Hotel Wien

5.0 star property
Luxury hotel connected to a shopping centre in Innere Stadt with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Wien

Exterior
Point of interest
Exterior
Restaurant
Hypo-allergenic bedding, minibar, in-room safe, desk
VIP Access

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Room service
    Room service
The price is €483
includes taxes & fees
25 Nov - 26 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Grand Room, 1 King Bed (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Room, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Terrace (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
HDTV
Hypo-allergenic bedding
Bathrobes
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 2 Single Beds (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Single Beds (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Terrace, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Terrace, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Terrace, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Terrace, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Single Beds, Accessible (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds, Accessible (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Premium Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Grand Room, 2 Single Beds (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 2 Single Beds

Similar properties

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Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (1005)
The price is €211
includes taxes & fees
24 Nov - 25 Nov
Le Méridien Wien
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About the area

Map
Kaerntner Ring 9, Vienna, Vienna, 1010

What's nearby

  • Vienna State Opera - 3 min walk - 0.3 km
  • Hofburg Imperial Palace - 7 min walk - 0.6 km
  • Stephansplatz - 11 min walk - 1.0 km
  • St. Stephen's Cathedral - 11 min walk - 1.0 km
  • Vienna Christmas Market - 20 min walk - 1.7 km

Getting around

  • Bösendorferstraße, Karlsplatz Tram Stop - 2 min walk
  • Vienna Mitte Station - 15 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Cafe Schwarzenberg - ‬2 min walk
  • ‪Café Imperial - ‬2 min walk
  • ‪Noodlez - ‬2 min walk
  • ‪In-Dish - ‬3 min walk
  • ‪Caffetteria Illy - ‬1 min walk

About this property

Grand Hotel Wien

Luxury hotel near Vienna State Opera
A short walk from Hofburg Imperial Palace and St. Stephen's Cathedral, Grand Hotel Wien provides a rooftop terrace, shopping on-site and a coffee shop/cafe. Indulge in a massage, a facial and a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, babysitting (surcharge) and ATM/banking services
  • A front desk safe, meeting rooms and free newspapers
  • Guest reviews say great things the helpful staff, first-rate property condition and location
Room features
All 205 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with heated floors and bidets
  • HDTVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 36 per day; includes in/out privileges)
  • Valet parking on site (EUR 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 45 for adults and EUR 22.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 92.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 45 for adults and from EUR 22.50 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self-parking fee: EUR 36 per day (in/out privileges)
  • Valet parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 92.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hotel Wien
Grand Hotel Wien Vienna
Grand Wien
Grand Wien Hotel
Grand Wien Vienna
Hotel Grand Wien
Hotel Wien
Wien Grand Hotel
Wien Hotel
Grand Hotel Vienna
Grand Hotel Wien Hotel
Grand Hotel Wien Vienna
Grand Hotel Wien Hotel Vienna

Frequently asked questions

Is Grand Hotel Wien pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Grand Hotel Wien?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hotel Wien on 25 Nov 2024 start from €483.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Hotel Wien?

Self-parking is available for EUR 36 per day. Valet parking is available for EUR 36 per day.

What time is check-in at Grand Hotel Wien?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hotel Wien?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hotel Wien provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Grand Hotel Wien located?

Located in Innere Stadt, this luxury hotel is within a 5-minute walk of Ringstraßen Galerien and Vienna State Opera. Hofburg Imperial Palace and Naschmarkt are also within 10 minutes. Bösendorferstraße, Karlsplatz Tram Stop is only a 2-minute walk and Schwarzenbergplatz Tram Stop is 3 minutes.

Grand Hotel Wien Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 1002 reviews" "
Rating 8 - Good. 187 out of 1002 reviews" "
Rating 6 - Okay. 37 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff, very friendly and helpful. Stunning room, with very high ceilings, tile, bidet , and more. Location is central to the old town.
Stayed 3 nights in Nov 2024

10/10 Excellent

Craig, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we had a wonderful time walking around the city.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dilek, holmdel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Grand Wien Hotel and it exceeded every expectation I had for a luxury hotel. From the moment I arrived, I felt the warmth and attention to detail that defines a truly five-star experience. The room was beautifully appointed, with elegant decor, comfortable furnishings, and all the amenities one could hope for. Every detail was thoughtfully designed, making it a perfect retreat. The hotel facilities were just as impressive—whether it was the spa, the pool, or the common areas, each space was maintained impeccably and radiated a sense of calm and sophistication. Dining was another highlight; the food was exceptional, offering both variety and quality. Every meal felt like a culinary experience, and the service was attentive without being intrusive. The staff truly made the stay memorable, embodying professionalism and warmth. They anticipated needs, provided recommendations, and made every effort to ensure a seamless experience. Overall, Grand Wien Hotel defines what a luxury hotel should be. I left feeling relaxed, pampered, and looking forward to returning on my next visit. Highly recommended for anyone seeking an unforgettable, high-end hotel experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Richard, Oahu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fine hotel in a traditional historical building minutes walk to the Opera House and high street shopping.
Stayed 4 nights in Oct 2024

10/10 Excellent

JOAKIM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Amazing deal for a 5 star luxury hotel with a lovely spa
Stayed 2 nights in Oct 2024

10/10 Excellent

Hassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel enjoyed our stay
Stayed 2 nights in Oct 2024

6/10 Okay

Marguerite

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lara

Stayed 2 nights in Sep 2024

6/10 Okay

James, Aylesbury

Travelled with family
We checked in when very tired well into the evening. Only on checking our booking details later did I realise that hotel had allocated a city facing room rather than the more expensive Ringstrasse facing room that we had prepaid for via Expedia. On challenging reception the following morning, receptionist insisted we had only book city room m, but agreed to provide free 2hr late checkout when shown written evidence. 2nd and 3rd nights of stay were both marred by fire alarms which, when we checked out, were confirmed to be false alarms. Despite clear instructions that we wished to be taken to the City Airport Train terminal. Staff told taxi that we wished to be taken to airport. Fortunately my knowledge of the city helped me realise driver was taking wrong route, but we then missed a train due to delay. For a luxury hotel, this property need to improve significantly.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing and nothing
Stayed 7 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice property with an incredibly professional and friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

yi, Brookfiled

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Good hotel and very good area. Just in the room everything is too old. Some it is broken already.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was grand!
Stayed 2 nights in Sep 2024

10/10 Excellent

philip

Liked: Staff & service, amenities, property conditions & facilities
I didn‘t like the fact that of ther100 or so Television Channels there was no CNN. But There was about 50 Channels for the Arab world. Come on.
Stayed 1 night in Sep 2024

10/10 Excellent

philip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was grand!
Stayed 4 nights in Sep 2024

10/10 Excellent

Anirban, Saratoga

Stayed 3 nights in Aug 2024

10/10 Excellent

Jeffrey, Wheaton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of old town Vienna on the Ringstrasse, this old world gem has been updated but still holds the old world charm as a first class hotel.
Stayed 4 nights in Aug 2024

2/10 Terrible

Nausheen, potomac

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a dirty room. Manger later changed to another room. Air conditioning never worked properly in the room. It was 90 F outside. Room temp never went below 71F. Requested fan 3 days in a row. Fan never arrived. Breakfast was ok, but there a few untrained staff who do not know the concept of space... Concierge and Manager are resoanbly good, House keeping terrible. They do not clean rooms.
Stayed 3 nights in Aug 2024

2/10 Terrible

Brad

Stayed 3 nights in Aug 2024

8/10 Good

yi, Brookfiled

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. easy go shipping and go old downtown and safety area.
Stayed 1 night in Aug 2024

8/10 Good

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great experience, would come there again and recommend to friends in a minute
Stayed 4 nights in Aug 2024

8/10 Good

Gary Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful & classy Hôtel with outstanding service, staff and rooms!
Stayed 3 nights in Aug 2024