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Sutherland House

3.0 star property
Hotel with free breakfast, a quick walk to Ex-cárcel Valparaíso

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Photo gallery for Sutherland House

Double Room
View from property
View from property
Front of property
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Garden
Soundproofed
Flat-screen TV
Premium bedding
Deep-soaking bath
Private bathroom
Hairdryer
Cable channels
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Garden
Soundproofed
Flat-screen TV
Premium bedding
Deep-soaking bath
Private bathroom
Hairdryer
Cable channels
  • Bay view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Balcony
Garden
Soundproofed
Flat-screen TV
Premium bedding
Deep-soaking bath
Private bathroom
Hairdryer
  • Bay view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Avenida Alemania 4966 - Cerro Alegre, Valparaiso, Valparaiso, 2340000

What's nearby

  • Plaza Sotomayor - 3 min drive - 1.7 km
  • Valparaiso University - 3 min drive - 2.3 km
  • Port of Valparaiso - 4 min drive - 2.6 km
  • La Sebastiana Museum - 4 min drive - 2.6 km
  • Vina del Mar Casino - 12 min drive - 10.3 km

Getting around

  • Puerto Station - 18 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 83 min drive

Restaurants

  • ‪Giardino Malandrino - ‬2 min walk
  • ‪Centro Cultural Ex- Carcel - ‬9 min walk
  • ‪Amor Porteno - ‬11 min walk
  • ‪La Quinta De Los Nuñez - ‬9 min walk
  • ‪Casa Alegre - Dimalow - ‬11 min walk

About this property

Sutherland House

Hotel near Port of Valparaiso
Located close to Ex-cárcel Valparaíso and Casa Mirador de Lukas, Sutherland House provides a free breakfast buffet, a free daily manager's reception and a rooftop terrace. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks include:
  • Free self-parking and valet parking
  • Babysitting (surcharge), concierge services and a front desk safe
  • Tour/ticket information, free newspapers and multilingual staff
Room features
All guest rooms at Sutherland House include comforts, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 21-inch flat-screen TVs with premium channels
  • Private gardens, daily housekeeping and phones

Languages

English, Spanish

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9 Apr - 10 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 11:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.00 per night.
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Sutherland House Hotel
Sutherland House Hotel Valparaiso
Sutherland House Valparaiso
Sutherland House Hotel
Sutherland House Valparaiso
Sutherland House Hotel Valparaiso

Frequently asked questions

Is Sutherland House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sutherland House?

Self-parking and valet parking are free at this property.

What time is check-in at Sutherland House?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Sutherland House?

Checkout is at noon.

Where is Sutherland House located?

Situated in the historical district, this hotel is within a 15-minute walk of Ex-cárcel Valparaíso and Casa Mirador de Lukas. Monumento de los Heroes de Iquique and La Sebastiana Museum are also within 2 mi (3 km). Puerto Station is 18 minutes by foot and Bellavista Station is 19 minutes.

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Sutherland House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 52 out of 77 reviews
Rating 8 - Good. 21 out of 77 reviews
Rating 6 - Okay. 3 out of 77 reviews
Rating 4 - Poor. 1 out of 77 reviews
Rating 2 - Terrible. 0 out of 77 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Se puede recomendar
Todo bien, personal muy amable, todo muy limpio, tranquilo. Cercano a muchos lugares de interés y restaurantes. Hay estacionamiento, pero reducido, es necesario dejar llaves para acomodar autos. El desayuno bueno, hay de todo un poco. Sugiero poner un vaso y un espejo en la habitación.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Lo mejor la atención de Jorge, la vista sobre Valparaíso, la casa misma y la cercanía al Cerro Alegre y la plaza Bismark. Falta más agua en la ducha y hay mucha escala que subir y bajar.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Muy bonito. La atencion de recepcion excelente. Falta arreglar los jardines exteriores
Stayed 1 night in Mar 2019

10/10 Excellent

Sylvie

Vue exceptionnelle sur Valpo
Très bon accueil, vue exceptionnelle de notre chambre 302 sur valpo ! Bonne situation ( 800m restos)
Stayed 2 nights in Mar 2019

10/10 Excellent

Charles

Stayed 1 night in Feb 2019

10/10 Excellent

Manuel

Stayed 1 night in Jan 2019

4/10 Poor

Sofia

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Desilusión de Las fotos
Pieza en deterioro. Baños sin higienizar. Desayuno pobre. El valor wxcelsvamte ñaro para sólo pagar l vista. Desmerece la limpieza, la cama. Las fotos son engañadoras.
Stayed 3 nights in Dec 2018

8/10 Good

Michaela

Stayed 1 night in Dec 2018

8/10 Good

Helene

Liked: Property conditions & facilities
Quelle belle vue
Vue féerique sur la ville et près du quartier sympa. Ne mérite pas son prix annoncé. Salle de bain dans un très mauvais état Literie excellente
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018

8/10 Good

Catherine

Liked: Cleanliness
Beautiful skyline view of Val Paraiso
Receptionists were friendly and accomodating. View from our room window was beautiful. However, toilet seat was falling apart, very little toilet paper, towels were so old.
Stayed 1 night in Nov 2018

10/10 Excellent

Rob, Santiago

Great spot, quieter than down near La Reina Good views and breakfast Staff were great
Stayed 1 night in Nov 2018

8/10 Good

Carmen

la atención muy buena, la limpieza bien pero para personas de tercera edad, difícil llegar ya que hay que subir mucho a pie.
Stayed 2 nights in Nov 2018

8/10 Good

Yves

Very nice little hotel, with a really beautiful view from the rooms..
Stayed 1 night in Sep 2018

10/10 Excellent

Francisca

Grata estadia
Súper buena experiencia, lo pasé estupendo. Buenas las Instalaciones.
Stayed 2 nights in Aug 2018

10/10 Excellent

peter

Stayed 1 night in Jul 2018

10/10 Excellent

Juan Manuel

Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Muy bueno
Gente muy amable
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Excelente lugar
Excelente, muy buena atencion, bien ubicado. La habitacion tenia una vista espectacular...
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2018

10/10 Excellent

Cris, Dominican Republic

Nice hotel, excelent service. at the top of Cerro Alegre don Claudio received us and accomodate us in a very nice room, very clean with a superb view of Valparaiso. Breakfast is very good youalmost feel at home with a good variety of choices.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

The staff and owner of Sutherland House could not have been nicer or more accommodating to us (a party of six). They gave us directions & maps, recommended good restaurants, and gave us the number for a reliable taxi driver. Lovely small boutique hotel.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Great views and location.
Hotel is very central to area. Good breakfast and very kind staff. It can be loud on weekend with music and dogs but well worth it...
Stayed 2 nights in Apr 2018

10/10 Excellent

Rea , düsseldorf

Tolle vista, verkehrsgünstig (Bus neben der Tür
Günstig zum Hause Pablo Neruda gelegen, per Bus 5 min. Die Stadt muss man erlaufen, wir haben tägl. 10 km per pedes gemacht, Markt und Büchermarkt besucht, freundliche aufmerksame einheimische, Metro Richtung vina del mar nutzen
Stayed 1 night in Mar 2018