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Hotel Horizontes La Ermita

3.0 star property
Hotel in Viñales with 24-hour front desk and coffee shop/cafe

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January 2025

Photo gallery for Hotel Horizontes La Ermita

Sports facility
Outdoor pool, pool loungers
Terrace/patio
Bar (on property)
Reception

Reviews

6.4 out of 10

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Minibar
In-room safe
Wardrobe
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Minibar
In-room safe
Wardrobe
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Carretera La Ermita, Km. 1 ½, Viñales, Viñales, Pinar Del Rio, 20300

What's nearby

  • Museo Municipal - 3 min drive - 1.9 km
  • Viñales Church - 3 min drive - 2.0 km
  • Polo Montañez Cultural Center - 3 min drive - 2.1 km
  • Viñales Botanical Garden - 4 min drive - 2.5 km
  • Palmarito Cave - 16 min drive - 8.1 km

Restaurants

  • ‪Restaurante El Ermita - ‬18 min walk
  • ‪La Berenjena - ‬3 min drive
  • ‪Cafe del Rey - ‬3 min drive
  • ‪El Tropical - ‬3 min drive
  • ‪El Campesino - ‬4 min drive

About this property

Hotel Horizontes La Ermita

Hotel in the mountains
A poolside bar, a terrace and a coffee shop/cafe are just a few of the amenities provided at Hotel Horizontes La Ermita. Stay connected with WiFi in public areas (surcharge), and guests can find other amenities, such as a garden and a bar.
Other perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • An outdoor tennis court, a 24-hour front desk and luggage storage
  • A front desk safe, concierge services and a gift shop
Room features
All 62 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as safes and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, balconies and limited housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (USD 1 per hour)

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Fee for wireless Internet in public areas: USD 1 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Horizontes Ermita Pinar Del Rio
Horizontes Ermita Pinar Del Rio
Hotel Horizontes Ermita Vinales
Hotel Hotel Horizontes La Ermita Vinales
Hotel Horizontes La Ermita Vinales
Hotel Horizontes Ermita
Horizontes Ermita Vinales
Horizontes Ermita
Vinales Hotel Horizontes La Ermita Hotel
Hotel Hotel Horizontes La Ermita
Horizontes Ermita Vinales
Horizontes La Ermita Vinales
Hotel Horizontes La Ermita Hotel
Hotel Horizontes La Ermita Viñales
Hotel Horizontes La Ermita Hotel Viñales

Frequently asked questions

Does Hotel Horizontes La Ermita have a pool?

Yes, this property has an outdoor pool.

Is Hotel Horizontes La Ermita pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Horizontes La Ermita?

Self-parking is free at this property.

What time is check-in at Hotel Horizontes La Ermita?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Horizontes La Ermita?

Checkout is at noon.

Where is Hotel Horizontes La Ermita located?

Situated in a national park, this hotel is within 2 miles (3 km) of Museo Municipal, Viñales Church and Polo Montañez Cultural Center. Viñales Botanical Garden and Viñales National Park are also within 3 miles (5 km).

Hotel Horizontes La Ermita Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 8 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible view of the valley, very helpful and hospitable staff.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
all good except the room did not have a working phone, working fridge, or 220V plugs
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Athillingdon, UK

Liked: Staff & service, room comfort
Lovely view from a nice hotel
We've arrived an hour earlier and got taken to our room straightaway. I mention this as it is not customary in Cuba. Room was good, beds comfortable, can't complain for a 3 stars. We have loved the breakfast on the terrace. Good choice. We have been eating out in the town, so no other meal than breakfast. Lovely stay, lovely view and enjoyed all the trips bought from the hotel. Would definitely come back
Stayed 3 nights in Mar 2018

2/10 Terrible

Jack, NYC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They rip you off
If you book a room with a double queen bed they'll charge you double.
Stayed 1 night in Jan 2018

6/10 Okay

Pascal

Travelled with family
Disliked: Property conditions & facilities
en ville
Cher pour la prestation, Belle situation dominante avec vue, mais loin du centre “ville” assez sympa. Restauration immonde Piscine sale, bar bruyant la journée avec beaucoup de locaux, et complètement mort le soir, même pas de musique :(
Stayed 1 night in Feb 2020

10/10 Excellent

lars

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enastående utsikt
Mycket bra hotel med en enastående utsikt över Vinalesdalen. Fantastiska rum, pol, bar och resturang. Maten i resturangen var kanske inte den bästa och WiFi var begränsat till vissa mycket specifika platser. Men detta uppvägs med råge av rummen och utsikten. Klart rekomenderat
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Propre mais Mal entretenu Vieillot Literie très mauvaise Matelas défonce Alèse en plastique désagréable
Stayed 2 nights in Jan 2020

6/10 Okay

Laurence

Disliked: Cleanliness, room comfort
l'endroit est top avec une très belle vue mais l’hôtel date d'une autre époque, avec un gros problème d'entretien. Propreté moyenne
Stayed 2 nights in Nov 2019

6/10 Okay

Jo Esten

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Fin utsikt, dårlig service
Hotellet har veldig god beliggenhet i forhold til Vinales, og man går til byen på 20 minutter. Utsikten fra restaurant og bassengområde er fantastisk! Rommene var ok, men nokså slitt og uten kjøleskap/minibar, slik det sto i oppføringen. Bra renhold og service fra roomservice. Vi dro på en ridetur + en fugletur, formidlet av hotellets reisebyrå - og her fikk vi veldig god service! Begge disse turene kan anbefales. Det som trekker ned er, med unntak av det som er beskrevet over, servicenivået vi opplevde på hotellet; i et land hvor folk ellers er svært imøtekommende og blide, opplevde vi at staben stort sett var svært lite serviceinnstilte og sure. Turist-tretthet, kanskje? Vi valgte også dette hotellet pga badebasseng. Vær obs på at det kommer grupper (familier, skoleklasser) hit for å bade mot betaling. Følgelig var bassenget stort sett fullt av folk fra kl 10-18, og vi slo derfor ifra oss å bruke det, også grunnet manglende renhold. Prisen på hotellet var ganske høy sammenlignet med andre steder vi bodde, og svarte ikke helt til opplevelsen. Med forbedret service samt bedre tilgang til badebasseng hadde dette blitt en mye mer positiv opplevelse. Men Vinales er flott, og man har et fint utgangspunkt for å oppleve området.
Stayed 4 nights in Jul 2019

10/10 Excellent

luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Beautiful location, zero service, very old beds and ugly lights.
Stayed 1 night in Dec 2018

6/10 Okay

michel

Décevant, mais quelle vue !
Très bien placé, une vue magnifique. Hôtel vieillot,à la limite de la propreté... petit dej quelconque. No comment ! Service transparent : pas du tout à votre écoute.(hôtel d’état).dommage
Stayed 2 nights in Sep 2018

6/10 Okay

Carmen, España

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Vistas increíbles pero descuidado
Hotel con una ubicación inmejorable pero bastante descuidado en las instalaciones. Nuestra habitación estaba bastante bien pero el colchón era horrible, con muelles salidos. Nos cambiaron a otra habitación que los colchones estaban mejor pero que no tenía nevera. El desayuno es bastante bueno. El problema fue la piscina porque el agua estaba verde. Imposible meter un pie en ese agua...El hotel hace pases para que gente que no se hospeda en el Hotel puedan pasar el día en la piscina. La piscina se llena mucho y la tienen muy descuidada! Es una pena porque el sitio es espectacular! A pesar de las deficiencias lo recomiendo porque las vistas merecen la pena.
Stayed 2 nights in Aug 2018

8/10 Good

Veronique

Liked: Cleanliness, property conditions & facilities
Reposant
Super emplacement mais restauration médiocre
Stayed 3 nights in Jul 2018

6/10 Okay

Flo, Fance

Disliked: Cleanliness, property conditions & facilities
moyen
lieu superbe, chambres confortables et propres mais déçus par la piscine sale et envahie par des personnes extérieures à l’hôtel donc bondée et très bruyante.
Stayed 1 night in Apr 2018

8/10 Good

paulina, mexico

Disliked: Property conditions & facilities
LA Vistabdel hotel es super linda
Super vista y desayuno en el restaurante con la vista muy buena. La piscina es muy sucia
Stayed 2 nights in Mar 2018