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Novotel Visakhapatnam Varun Beach Hotel

5.0 star property
Luxury hotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Novotel Visakhapatnam Varun Beach Hotel

Relax by the pool with a stunning ocean view.
Enter a clean and contemporary space with a spacious, open design featuring a grid of linear beams and polished stone tiles.
Enjoy meals with a view of the sea from this dining area, featuring large windows and comfortable seating.
Experience the contemporary architecture of this hotel, featuring a symmetrical facade with large windows and balconies.
Relax by the ocean-view pool surrounded by palm trees and lounge chairs.

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Parking included
The current price is €102
includes taxes & fees
4 Aug - 5 Aug

Room options

Check availability for these dates

Tonight

Jul 31 - Aug 1
Check availability for tonight Jul 31 - Aug 1

Tomorrow

Aug 1 - Aug 2
Check availability for tomorrow Aug 1 - Aug 2
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Twin Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Superior Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Ocean View

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 2 Single Beds, Ocean View

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Premier Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 Double Bed, Ocean View

Executive Suite, 1 Double Bed, Ocean View

Executive Suite, 1 Double Bed, Ocean View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Room, 1 Queen Bed, Ocean View

1 bedroom, premium bedding, down duvets, minibar

Premier Room, 1 Queen Bed, Ocean View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Ocean View

1 bedroom, premium bedding, down duvets, minibar

Premier Room, 2 Single Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds
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About the area

Map
Beach Road, Visakhapatnam, Andhra Pradesh, 530003

What's nearby

  • Rama Krishna Beach - 3 min walk - 0.3 km
  • INS Kurusura Submarine Museum - 3 min drive - 1.9 km
  • Yarada Beach - 13 min drive - 8.1 km
  • GITAM University - 15 min drive - 14.7 km
  • Simhachalam Temple - 18 min drive - 19.0 km

Getting around

  • Visakhapatnam - 12 min drive
  • Visakhapatnam (VTZ) - 18 min drive

Restaurants

  • ‪The Square - ‬2 min walk
  • ‪Zoom Restaurant and Bar - ‬5 min walk
  • ‪Cafe Coffee Day - ‬6 min walk
  • ‪Zamindari - ‬6 min walk
  • ‪Zaffran - ‬2 min walk

About this property

Novotel Visakhapatnam Varun Beach Hotel

Luxury family-friendly hotel connected to a shopping centre
Take advantage of a swim-up bar, a poolside bar and a rooftop terrace at Novotel Visakhapatnam Varun Beach Hotel. Treat yourself to a body scrub, a manicure/pedicure or a body treatment at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Guests can also expect to find a coffee shop/cafe, a garden and a playground.
Additional perks include:
  • An outdoor pool and a children's pool, with a swim-up bar
  • Free self-parking and valet parking
  • Full breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and express check-in
Room features
All 224 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 43-inch LCD TVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

English, Hindi, Japanese

Similar properties

Superior Room, 2 Single Beds (Superior Room Twin)

Welcomhotel by ITC Hotels, Devee Grand Bay, Visakhapatnam

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 104 reviews
The price is €68
includes taxes & fees
17 Aug - 18 Aug
Welcomhotel by ITC Hotels, Devee Grand Bay, Visakhapatnam

Property amenities

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: INR 899 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Harbour Vue
  • Red Bowl
  • The Square
  • Zaffran

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 11,055 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium digital channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1680.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately INR 899 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1680.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Varun
Novotel Varun Hotel
Novotel Varun Hotel Visakhapatnam Beach
Novotel Visakhapatnam Varun Beach
Varun Novotel
Novotel Visakhapatnam Varun Beach Hotel
Novotel Varun Beach Hotel
Novotel Varun Beach
Novotel Visakhapatnam Varun
Novotel Visakhapatnam Varun Beach
Novotel Visakhapatnam Varun Beach Hotel Hotel
Novotel Visakhapatnam Varun Beach Hotel Visakhapatnam
Novotel Visakhapatnam Varun Beach Hotel Hotel Visakhapatnam

Frequently asked questions

Does Novotel Visakhapatnam Varun Beach Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Visakhapatnam Varun Beach Hotel?

As of 31 Jul 2025, prices found for a 1-night stay for 2 adults at Novotel Visakhapatnam Varun Beach Hotel on 4 Aug 2025 start from €102.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Visakhapatnam Varun Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Visakhapatnam Varun Beach Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Novotel Visakhapatnam Varun Beach Hotel?

Check-in start time: 3:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Visakhapatnam Varun Beach Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Visakhapatnam Varun Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Novotel Visakhapatnam Varun Beach Hotel located?

Located in Visakhapatnam, this beachfront hotel is in the city centre and within 1 mi (2 km) of Rama Krishna Beach, TU 142 Aircraft Museum and INS Kurusura Submarine Museum. Lawson's Bay Beach and Visakha Museum are also within 2 miles (3 km).

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Novotel Visakhapatnam Varun Beach Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 129 out of 272 reviews
Rating 8 - Good. 71 out of 272 reviews
Rating 6 - Okay. 31 out of 272 reviews
Rating 4 - Poor. 19 out of 272 reviews
Rating 2 - Terrible. 22 out of 272 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Anup

Disliked: Cleanliness, property conditions & facilities
Disappointing Stay – Not Worth the Price I stayed here during a weekday visit and was quite underwhelmed. The hotel clearly shows its age—everything from the furniture to the overall ambience feels outdated. While the staff was friendly and helpful, that’s about the only positive I can highlight. The beds were small and not very comfortable, and the bathroom was in poor condition with visible stains and a generally rundown feel. For the price they’re charging—which is at a five-star level—you’d expect much more in terms of comfort and quality. Honestly, it felt more like a 2.5-star experience. Wouldn’t recommend unless they renovate and reprice accordingly.
Stayed 1 night in Jul 2025

10/10 Excellent

sreepraveen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place on the beach with good onsite dining options
Stayed 3 nights in Dec 2024

8/10 Good

Gangadharan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay
Stayed 1 night in Nov 2024

10/10 Excellent

Sheik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly,,, helpful and amazing.. Sonali was in particular extremely helpful with very pleasing manners.
Stayed 7 nights in Dec 2024

10/10 Excellent

Amiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury and comfort at its best. Fantastic views of the ocean from the room, superb breakfast buffet and caring staff.
Stayed 3 nights in Dec 2024

6/10 Okay

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was okay. I wanted a non smoking room but unfortunately got the smoking room which was smelly.
Stayed 1 night in Apr 2025

10/10 Excellent

Krishnan

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent experience. Great staff.. Very clean...Beautiful location....Efficient service. Smooth check in and check out.
Stayed 1 night in Jan 2025

10/10 Excellent

rk

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall had a good stay , food, location, staff was good
Stayed 4 nights in Aug 2022

2/10 Terrible

Venu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
need major renovations, better cleaning (stinky hallways), breakfast area was not pleasant experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The dinner at the roof top pan Asian restaurant was excellent. The staff was friendly and helped us all along the way.
Stayed 2 nights in Jun 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel well located near the metro. No bar but the country club minutes walk away is good. Pool with 4 sun beds is a nice option.
Stayed 8 nights in Jan 2024

6/10 Okay

Parthasarathy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Check in process

The check in process was so terrible. Initially one gentlemen by name Adbul or Ahamed was there. After spending few minutes he said some one will takecare and left that place and moved to next counter. Then one Mr Lokesh came and he took nearly 10 minutes to give the room key. I asked him is there any issue in the booking and he said no. I told him that i am a silver member of Accor ALL and hardly any response from him. I stayed there only for couple of hours as i check in the Morning and then checked out. May be a proper training to them would help.
Stayed 1 night in Mar 2025

8/10 Good

Padma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view
Stayed 2 nights in Dec 2022

10/10 Excellent

Satyanarayana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 3 nights in Aug 2023

8/10 Good

Deepika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great - it’s our sons favorite so we celebrated his birthday there. Everything was great but the front desk was very rude when we were checking in. Other than that our experience was fabulous.
Stayed 2 nights in Jan 2024

4/10 Poor

Surekha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth of 5 star
Stayed 2 nights in Jun 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Novotel Vizag is a great modern hotel. Rooms were clean and staff was fantastic. Special. Shout out to the front desk manager who was very accommodating to all our needs. Even though a very busy hotel, when staff remembers your name, you always feel special. Second shout out to the dining room manager who had an amazing and contagious smile at all times. Ask her to tell you about her hometown Darjaleen, famous for its tea and she beams with pride. Will definetly stay again.
Stayed 2 nights in Jul 2023

2/10 Terrible

Bharadwaj

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience; stay away from this unclean, rude behaving staff hotel.
Stayed 2 nights in Jul 2023

4/10 Poor

sunil

Disliked: Cleanliness, property conditions & facilities
Very disappointing. Some of the amenities were closed . Like the terrace restaurant for renovation. the pool is not only for hotel guests but open for public who visit the restaurant.
Stayed 2 nights in Jun 2023

8/10 Good

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food is great but room is well below average

Honestly, it’s not the best. Definitely not worth 13k per night. The room’s condition was extremely modest. Reminded me one of those hopin-hop out commercial hotels. The bathroom is all stains and cracks on the walls etc. The bathroom curtain didn’t work and the switch was broken. The staff guy himself struggled to operate it. But the service is really good. A couple of them didn’t know the etiquette but they didn’t seem disrespectful. It’s just that they weren’t trained well.…otherwise very good. Food is FABULOUS. Whoever managing the kitchen, deserves a raise. Overall, it’s ok but unlikely to spend 13k per night for those rooms. Rather come by for lunch/breakfast.
Stayed 2 nights in Aug 2024

2/10 Terrible

CHETAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good room allotted
Stayed 1 night in Oct 2022

6/10 Okay

Bala

Liked: Cleanliness, amenities, property conditions & facilities
Room provided initially is not good..later moved to nice room.. there is some mis communication between the staff for lunch and dinner which created some discomfort
Stayed 1 night in Aug 2022

4/10 Poor

Sujana

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Extremely dirty, noisy in the room day and night, broken fixture like clogged sinks, electrical plug points not working, very very disappointing
Stayed 2 nights in Apr 2023

4/10 Poor

venkata

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely disappointed with the cleanliness and of the room. I found that room was not cleaned before checkin and found multiple stain marks Kn floor shoes prints also found trash under bed. The checkin was terrible, hotel staff has no information and very less trained to handle customer requirements.
Stayed 1 night in Mar 2023