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NH Canciller Ayala Vitoria

4.0 star property
Eco-certified hotel connected to a shopping centre in Vitoria-Gasteiz with a 24-hour front desk

Choose dates to view prices

Photo gallery for NH Canciller Ayala Vitoria

Lobby
Minibar, in-room safe, desk, blackout curtains
Superior Room
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Room service
  • Laundry
  • Housekeeping
The current price is €68
includes taxes & fees
27 Apr - 28 Apr

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, City View

Room amenity

Standard Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room (Extra Bed 2 Adults + 1 Child)

Room amenity

Standard Room (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room (Extra Bed 3 Adults)

Room amenity

Standard Room (Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Room amenity

Family Room (Adjoining Room, 2AD+2CH)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
2 bathrooms
Bidet
  • 45 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Room amenity

Family Room (Adjoining Room, 3AD+1CH)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
2 bathrooms
Bidet
  • 45 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Room amenity

Standard Room (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Room (Extra Bed 3 adults)

Room amenity

Standard Room (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
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About the area

Map
Santiago Ramon y Cajal Kalea, 5, Vitoria-Gasteiz, Alava, 01007

What's nearby

  • Armory Museum of Alava - 4 min walk - 0.4 km
  • Virgen Blanca Square - 6 min walk - 0.6 km
  • Plaza de Espana - 7 min walk - 0.6 km
  • Cathedral of Santa Maria de Vitoria - 12 min walk - 1.1 km
  • Mendizorroza Stadium - 16 min walk - 1.4 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 6 min walk
  • Vitoria (VIT) - 11 min drive

Restaurants

  • ‪Xixilu - ‬5 min walk
  • ‪Cafeteria Lovaina - ‬6 min walk
  • ‪O'Connors - ‬4 min walk
  • ‪Asador Sagartoki - ‬5 min walk
  • ‪Manai - ‬5 min walk

About this property

NH Canciller Ayala Vitoria

Upscale eco-certified hotel located in Lovaina
Consider a stay at NH Canciller Ayala Vitoria and take advantage of laundry facilities, car hire on-site and a bar. The on-site international cuisine restaurant, Quejana, offers lunch, dinner and light fare. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A bike on-site, babysitting (surcharge) and a 24-hour front desk
  • Laundry services, a water dispenser and luggage storage
Room features
All 174 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Eco-friendly toiletries, baths and bidets
  • TVs with cable channels
  • Wardrobes/cupboards, eco-friendly cleaning products and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

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9.0 out of 10, Wonderful, 551 reviews
The price is €72
includes taxes & fees
27 Apr - 28 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19 per night)

Food and drink

  • Daily buffet breakfast available 5 AM to 10:30 AM for a fee: EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Quejana

Things to do

  • Bicycle storage
  • Bicycles

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5,630 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self-parking fee: EUR 19 per night
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Canciller
Canciller Ayala
NH Ayala
NH Canciller
NH Canciller Ayala
NH Canciller Ayala Hotel
NH Canciller Ayala Hotel Vitoria
NH Canciller Ayala Vitoria
NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz
NH Canciller Ayala Vitoria Vitoria-Gasteiz
NH Canciller Ayala Vitoria Hotel
Nh Hotels Vitoria Gasteiz
NH Canciller Ayala Vitoria Hotel
NH Canciller Ayala Vitoria Vitoria-Gasteiz
NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

Is NH Canciller Ayala Vitoria pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 25 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Canciller Ayala Vitoria?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at NH Canciller Ayala Vitoria on 27 Apr 2025 start from €68.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Canciller Ayala Vitoria?

Self-parking is available for EUR 19 per night.

What time is check-in at NH Canciller Ayala Vitoria?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at NH Canciller Ayala Vitoria?

Checkout is at noon.

Where is NH Canciller Ayala Vitoria located?

Located in Lovaina, this eco-certified hotel is within a 5-minute walk of Florida Park, Basque Parliament Building and Armory Museum of Alava. Cathedral of Mary Immaculate and Convent of San Antonio are also within 5 minutes. Vitoria (VIO-Vitoria-Gasteiz Train Station) is 6 minutes by foot and Vitoria-Gasteiz Station is 6 minutes.

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NH Canciller Ayala Vitoria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 288 out of 614 reviews
Rating 8 - Good. 246 out of 614 reviews
Rating 6 - Okay. 59 out of 614 reviews
Rating 4 - Poor. 14 out of 614 reviews
Rating 2 - Terrible. 7 out of 614 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

moris

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place but few services
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of Vitoria. Nice surroundings and close to amenities
Stayed 2 nights in Nov 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel just on the edge of the old town
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing atmosphere

Amazing city celebrating the main fiesta with the locals
Stayed 1 night in Aug 2024

10/10 Excellent

Rommel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and good location.
Stayed 5 nights in Mar 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was so helpful and accommodating.
Stayed 1 night in Jul 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very modern, great staff, excellent bar and morning buffet.
Stayed 1 night in Oct 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding location

Great view. Outstanding location. Friendly staff. - too much noise from the upper floors
Stayed 2 nights in Jul 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general a very good hotel located in the hart of the city
Stayed 5 nights in Sep 2022

8/10 Good

Jason

Liked: Staff & service, property conditions & facilities
Vitoria is a fantastic town and the property is in the perfect location
Stayed 1 night in Jul 2022

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend trip

Great place, great view. Clean and good class people
Stayed 2 nights in Jan 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Car park is very small, but the gentlemen on reception made a great effort to secure us a parking slot.
Stayed 1 night in Sep 2024

8/10 Good

Jochen

Liked: Cleanliness, staff & service
Nice place but walls are super thin. You hear everything if you have a room next to elevator, your neighbours or if there is someone talking on the floor The view outside my room was amazing though
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely view, great location

Lovely view of the cathedral and the park. Great location - walking distance to the train station and also the town.
Stayed 1 night in Jun 2023

10/10 Excellent

Jazmin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

8/10 Good

Diana

Liked: Staff & service, amenities, property conditions & facilities
The hotel lobby and service were amazing. The rooms were a little small and the shower was not very clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On our way from Lisbon to Cannes

stayed just one night. The only negative is that there was no place de parking inside the hotel. But we found one nearby in a nice public parking. Our room ha a vew of the magnificient park and of the cathedral. Very good buffet breakfast. Vitoria lives its reputation of a green city
Stayed 1 night in May 2024

8/10 Good

David

Liked: Property conditions & facilities, room comfort

Nice hotel, staff a little too regimented

Nice hotel in a nice spot. Staff were ok but very regimented. Breakfast at 8 do not show up 5 minutes earlier that sort of thing. Could have been a little bit more accommodating in this modern age.
Stayed 1 night in Mar 2024

4/10 Poor

Martyn

Liked: Cleanliness, room comfort
Disliked: Staff & service
The bathroom was very small and dated. The service in the cafeteria was terrible. Every time you wanted a drink or some thing, You had to go down to reception and ask for someone to serve us. Overall not a good visit. We have stayed in NH Hotels many times and this was not up to their usual standards Nice view from the bedroom though
Stayed 1 night in Sep 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Aug 2024

6/10 Okay

Inna

Liked: Staff & service
Disliked: Property conditions & facilities
This is the only hotel I’ve been to that advertised air conditioner and it wasn’t turned on in the whole hotel. Sleeping was not pleasant at all. We had to either open a window to a very noisy street or have a noisy fan. Terrible experience
Stayed 1 night in Jun 2024

8/10 Good

Josep

Liked: Cleanliness, staff & service, property conditions & facilities
A mejorar la iluminacion del baño
Stayed 1 night in Apr 2025

8/10 Good

Jose peris

Stayed 2 nights in Feb 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Francesc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025