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Melia Ho Tram Beach Resort

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Ho Tram Beach Resort

2 outdoor pools, free pool cabanas, pool umbrellas
The Level 4-Bedroom Beachfront Villa | Terrace/patio
Minibar, in-room safe, individually decorated, individually furnished
The Level 1-Bedroom Private Pool Villa
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • On private beach
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • All-inclusive
    All-inclusive
The price is €170
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for The Level 4-Bedroom Beachfront Villa

The Level 4-Bedroom Beachfront Villa | View from room

The Level 4-Bedroom Beachfront Villa

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 465 sq m
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 1 Queen Bed and 2 Large Single Beds

View all photos for The Level 2-Bedroom Private Pool Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 2-Bedroom Private Pool Villa

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 220 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

View all photos for Junior Suite Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite Ocean View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Supreme Room Oceanfront

Supreme Room Oceanfront

Supreme Room Oceanfront

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Eco-friendly toiletries
Private bathroom
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for 2-Bedroom Suite Ocean View

2-Bedroom Suite Ocean View | Bathroom

2-Bedroom Suite Ocean View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
2 bedrooms
  • 88 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for The Level 1-Bedroom Oceanfront Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 1-Bedroom Oceanfront Villa

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 195 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Level 3-Bedroom Beachfront Villa

The Level 3-Bedroom Beachfront Villa | Living area

The Level 3-Bedroom Beachfront Villa

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 350 sq m
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Large Single Beds

View all photos for The Level 3-Bedroom Oceanfront Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 3-Bedroom Oceanfront Villa

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 350 sq m
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Large Single Beds

View all photos for 2-Bedroom Family Suite Ocean View

Minibar, in-room safe, individually decorated, individually furnished

2-Bedroom Family Suite Ocean View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
  • 113 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Large Single Beds

View all photos for The Level 2-Bedrooms Oceanfront Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 2-Bedrooms Oceanfront Villa

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 290 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for The Level 1-Bedroom Private Pool Villa

The Level 1-Bedroom Private Pool Villa

The Level 1-Bedroom Private Pool Villa

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 120 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Eco-friendly toiletries
Private bathroom
  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for The Level 3-Bedroom Private Pool Villa

The Level 3-Bedroom Private Pool Villa | View from room

The Level 3-Bedroom Private Pool Villa

Highlights

Garden
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Executive Lounge
  • 350 sq m
  • Lake view
  • Sleeps 9
  • 2 King Beds and 2 Large Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Eco-friendly toiletries
Private bathroom
  • 47 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Premium Room (Private Garden)

Premium Room (Private Garden) | Garden view

Premium Room (Private Garden)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Eco-friendly toiletries
  • 54 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for The Level 1-Bedroom Private Pool Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 1-Bedroom Private Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for 2-Bedroom Family Suite Ocean View

Minibar, in-room safe, individually decorated, individually furnished

2-Bedroom Family Suite Ocean View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for The Level 3-Bedroom Private Pool Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 3-Bedroom Private Pool Villa

  • Sleeps 6
  • 2 Single Beds and 1 King Bed

View all photos for The Level 3-Bedroom Oceanfront Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 3-Bedroom Oceanfront Villa

  • Sleeps 6
  • 2 Single Beds and 1 King Bed

View all photos for JUNIOR SUITE OCEAN VIEW

Minibar, in-room safe, individually decorated, individually furnished

JUNIOR SUITE OCEAN VIEW

  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM ROOM PRIVATE GARDEN

Minibar, in-room safe, individually decorated, individually furnished

PREMIUM ROOM PRIVATE GARDEN

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Level 2-Bedroom Oceanfront Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 2-Bedroom Oceanfront Villa

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Supreme Room Oceanfront

Minibar, in-room safe, individually decorated, individually furnished

Supreme Room Oceanfront

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Level 4-Bedroom Beachfront Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 4-Bedroom Beachfront Villa

  • Sleeps 8
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Room Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room Ocean View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 2 BEDROOM SUITE OCEAN VIEW

Minibar, in-room safe, individually decorated, individually furnished

2 BEDROOM SUITE OCEAN VIEW

  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for THE LEVEL 1 BEDROOM OCEAN FRONT VILLA

Minibar, in-room safe, individually decorated, individually furnished

THE LEVEL 1 BEDROOM OCEAN FRONT VILLA

  • Sleeps 2
  • 1 King Bed

View all photos for The Level 2-Bedroom Private Pool Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 2-Bedroom Private Pool Villa

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for The Level 3-Bedroom Beachfront Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 3-Bedroom Beachfront Villa

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool loungers

InterContinental Grand Ho Tram, an IHG Hotel

Pool
Hot tub
Spa
Kids pool
9.0 out of 10, Wonderful, (396)
The price is €112
includes taxes & fees
28 Nov - 29 Nov
InterContinental Grand Ho Tram, an IHG Hotel
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About the area

Map
Coastal Road, Ho Tram Hamlet, Phuoc Thuan Commune, Xuyen Moc, Ba Ria-Vung Tau

What's nearby

  • Hamptons Plaza Ho Tram - 8 min walk - 0.7 km
  • Hamptons Pier - 9 min walk - 0.8 km
  • Ho Tram Beach - 3 min drive - 2.6 km
  • Binh Chau-Phuoc Buu Nature Reserve - 6 min drive - 4.7 km
  • The Bluffs Ho Tram Strip - 10 min drive - 8.3 km

Getting around

  • Tan Binh - Tan Son Nhat International Airport (SGN) - 150 min drive

Restaurants

  • ‪Sasa - ‬2 min walk
  • ‪Breeza Beach Club - ‬2 min walk
  • ‪RuNam - ‬9 min walk
  • ‪Quán ăn Kỳ - ‬6 min drive
  • ‪Ba Phi restaurant - ‬6 min drive

About this property

Melia Ho Tram Beach Resort

Luxury family-friendly hotel near Ho Tram Beach
Located close to Hamptons Plaza Ho Tram and Hamptons Pier, Melia Ho Tram Beach Resort provides 2 poolside bars, a swim-up bar and a coffee shop/cafe. With a private beach, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to a body treatment, a manicure/pedicure or a facial at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Enjoy the gym, as well as activities, such as archery, beach yoga and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with a waterslide, free cabanas and sunloungers
  • Free self-parking
  • Full breakfast (surcharge), a free bus station shuttle and bike hire
  • An outdoor tennis court, a living plant wall and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 300 individually furnished rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Eco-friendly toiletries, baths or showers and hairdryers
  • Wardrobes/cupboards, eco-friendly cleaning products and free infant beds

All-inclusive details

All-inclusive room rates at Melia Ho Tram Beach Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues
Gourmet or à la carte dining limited to 3 meals per stay

Languages

English, Hindi, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free bus station shuttle
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: VND 2,000,000 to 2,600,000 for adults and VND 500,000 to 700,000 for children
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Breeza Beach Club
  • Elyxr Cafe
  • Muối
  • SaSa

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Lifeguards on site
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Living plant wall

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of VND 1390000, per pet, per night, plus a deposit of VND 3000000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 13.5 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 2600000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 1500000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately VND 2000000 to 2600000 for adults and VND 500000 to 700000 for children
  • Pet deposit: VND 3000000 per stay
  • Pet fee: VND 1390000 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 2600000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Meliá Ho Tram Hotel Xuyen Moc
Meliá Ho Tram Beach Resort Xuyen Moc
Meliá Ho Tram Beach Xuyen Moc
Hotel Meliá Ho Tram Beach Resort Xuyen Moc
Xuyen Moc Meliá Ho Tram Beach Resort Hotel
Hotel Meliá Ho Tram Beach Resort
Meliá Ho Tram Beach
Meliá Ho Tram
Melia Ho Tram Beach Xuyen Moc
Meliá Ho Tram Beach Resort
Melia Ho Tram Beach Xuyen Moc
Melia Ho Tram Beach Resort Hotel
Melia Ho Tram Beach Resort Xuyen Moc
Melia Ho Tram Beach Resort Hotel Xuyen Moc

Frequently asked questions

Does Melia Ho Tram Beach Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Melia Ho Tram Beach Resort?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Melia Ho Tram Beach Resort on 24 Nov 2024 start from €169.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Ho Tram Beach Resort pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 13.5 kg per pet. There's a deposit of VND 3000000 per stay and a fee of VND 1390000 per pet, per night. Service animals are exempt from fees.

How much is parking at Melia Ho Tram Beach Resort?

Self-parking is free at this property.

What time is check-in at Melia Ho Tram Beach Resort?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Melia Ho Tram Beach Resort?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Melia Ho Tram Beach Resort?

Some rate plans available at this property are all-inclusive.

Where is Melia Ho Tram Beach Resort located?

Nestled on the beach, this Xuyen Moc hotel is within a 10-minute walk of Hamptons Plaza Ho Tram and Hamptons Pier. Ho Tram Beach and Binh Chau-Phuoc Buu Nature Reserve are also within 3 mi (5 km).

Melia Ho Tram Beach Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 165 out of 223 reviews" "
Rating 8 - Good. 42 out of 223 reviews" "
Rating 6 - Okay. 12 out of 223 reviews" "
Rating 4 - Poor. 3 out of 223 reviews" "
Rating 2 - Terrible. 1 out of 223 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice environment for a quick getaway from city. Highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is quality - we went for a Level option villa. One of the most spacious accommodation we have ever had! Even had its own splash pool at the rear of the villa. Food is good - both Breeza and Muoi were excellent - we only used the buffet (SaSa) for breakfast - and that was good. Note the resort gets busy at the weekend- so book your dining for Friday and Saturday nights. Staff are all polite and friendly. Although the resort is spread out -you can ask for transport around using the golf buggies!
Stayed 7 nights in Nov 2024

10/10 Excellent

Sylvia

Liked: Staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Mohamed

Stayed 2 nights in Jul 2024

8/10 Good

Gabrielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like the suite layout, shower, breakfast. Didn't like limited drinking water in the room, no ice, condensation from the air conditioning, limited dinner options, staff attended to the table to often leaving us to feel rushed.
Stayed 4 nights in Aug 2024

10/10 Excellent

VISHPAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I was only here for a short time, it was probably one of the best times of my holiday. The staff especially were very friendly and always with a smile. I went in September was hotel was quiet than usual but I prefer it like that. Great pool, water sport activities, nice beach and the whole vibe of the place was fantastic
Stayed 2 nights in Sep 2024

8/10 Good

Darsha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

HYEONGUK

Stayed 4 nights in Jul 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed couple of nights at the end of our Vietnam vacation. The property is beautiful. We had a 2 bedroom villa which was modern, big, clean and nicely decorated. Unfortunately we ended up there during the monsoon season so we only enjoyed couple of hours on the beach and by the private pool attached to the villa. Breakfast was included and was good, full of options. We were in the level villa and we could enjoy access to the lounge where we could enjoy afternoon snacks and drinks including alkohol. Other than that the property has only 2 restaurants that are quite pricey for Vietnam. But we really enjoyed our time there. We wanted couple of relaxing days after touring Vietnam for 10 day and we were able to relax! I was disappointed that in the villa only water was complimentary. We stayed in 4 other 5 starts hotels while in Vietnam and everywhere else snacks and beer was also complimentary.
Stayed 2 nights in Jul 2024

10/10 Excellent

Binh Su

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch your surrounding while walking
It was amazing , nice place to stay at the villa. The bad things was no any other restaurant outside the resort, you are binding to dine inside the resort. there are 2 restaurants and the foods was costly. Be careful when you walk inside the resort especially at dusk , I saw a 3 feet black snake pass in front of me at the lawn and coconut fell off from the tree 6 feet on my side.
Stayed 4 nights in Jun 2024

10/10 Excellent

Koto

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful
Stayed 2 nights in Jun 2024

10/10 Excellent

Nhat

Stayed 1 night in Jun 2024

8/10 Good

Chu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This suppoose to be 4 to 5 start resort Over all resort is very nice clean beautiful and comfort Only 2 things i think the corporate need to deeply consider otherwise the hotel will start losing its star rating to 3 star hotel For the amount of money paid the check process like a 2.5 to 3 star hotel. It is overcrowded overwhelmed the wait time to get room way too long alwaya close to 4pm as specified so dont expect to come around 2pm and think u can check in while check out time is 12 noon..no reason it take 4 hour to clean a room or they need to hire more clean crew.. Also way way too many group tourist booking which mean it bring many sorts of guest with different status meaning the atmosphere and environment is completely not the same as you would host typical guests who value and willing and appreciate 4 to 5 star hotels.. It just way too much it take away the ambiance of 4 or 5 star hotel resort And breakfast always over crowded have to wait for table and get inline for foods.. Just not the type of 4 star hotel im used to.. They just need to cut down the capacity.. Or soon this hotel will be down grade to 3 star The resort built way too nice and too pretty We are loooking forward to come back when we visit vietnam again but management need to deeply consider some improvement on guest selection..avoid tour group as much as possibly...
Stayed 3 nights in Jun 2024

10/10 Excellent

simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very security conscious and high customer satisfaction approach. Also peaceful environment,
Stayed 4 nights in May 2024

10/10 Excellent

Patrick

Stayed 2 nights in May 2024

8/10 Good

JOSEPH

Stayed 2 nights in May 2024

10/10 Excellent

Dong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they are how they are advertised. what we saw on the website is exactly what we got. it was definitely worth the money we spent to stay here. only heads up to give is to book your shuttle back and forth as soon as you can or they will be fully booked fast.
Stayed 2 nights in May 2024

10/10 Excellent

omar

Stayed 1 night in Apr 2024

4/10 Poor

Ronak

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful property but terrible service and food quality. Staff are untrained to the level of Melia and do not understand what we are trying to tell them. Also falsely advertised as 5 star because the facilities at the healthclub and spa are paid extras (something which we found out after checking in) which is not the norm in any 5 star hotel. after bringing everything to the attention of the guest relationship manager all they said was "Thank you for your feedback" no apologies and no attempt to try and compensate for our experiences
Stayed 2 nights in May 2024

6/10 Okay

VIvienne Thi Thuong

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
clean room, nice pool but that about it..
room is nice and clean. pool is nice but bar has limmited choice. restaurant brezze is excetional pricy. we had 6 black tiger prawn ... it cost us 120$..we reaose later is wa 280/kg..... for tiger prawn... yes. 280/kg. service is extremely slow, 30min to get ice deliver to your room, room cleaning only happen if you ask front desk.. i was there for three days, i have to request all three day otherwise they wont do it. not very helpful. .
Stayed 2 nights in May 2024

10/10 Excellent

Tien Hou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic ocean view! For sure get an ocean view room!
Stayed 2 nights in May 2024

10/10 Excellent

Tien Hou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Beautiful room. Fanastic views.
Stayed 1 night in Apr 2024

10/10 Excellent

Linh, Coquitlam

Travelled with partner
Liked: Staff & service
The staff was phenomenal, service was Devine. Free shuttle service from D2 Hcmc provided if needed. Husband had food poisoning prior to arrival and staff sent get well fruit platter with a card was very sweet. Our room was on the highest level floor 17th with ocean view. The breakfast was absolutely delicious! Best Banh Xeo/Banh Khot! Thank you for the experience, we will come back with our children.
Stayed 3 nights in Apr 2024

10/10 Excellent

Linh, Coquitlam

Travelled with partner
Liked: Staff & service, amenities
The front desk/ manager was delightful, our room was on 17th floor ocean view, absolutely beautiful! 24hr gym is downstairs as well as breakfast buffet. Breakfast was spectacular, highly recommend. They even offer honeycomb honey :) the beach was a walk away. Free shuttle bus from hcmc to & from which makes travelling to Melia very easy. Will come back :))
Stayed 1 night in Apr 2024