Waverley Holidays

Good service and nice clean accommodation at a competitive price.

The hotel was ok, nothing special. The room structure was weird as the bathroom is open plan and right next to your bed. I did not like this design as there is no privacy when using the bath. There was no tea/coffee making facilities. Breakfast was ok, decent selection of food. The hotel location is great to get around for eating out, shopping and tours in Manchester. Tram and train stations are close by. I specially booked this hotel for the spa. The spa area is very small. Sauna room is decent size but steam room is very small - could probably only fit 2/3 people max. The massage I booked was excellent but if you are after a spa experience with a nice relaxing area, this is not the hotel for that.

Great location, great staff on site. However, telephoning in advance about the parking discount was inconsistent and wrong. The staff onsite did rectify in a manner, which was good but staff need to be trained to all understand and give the same information

Great location, spacious communal areas.

I had a pleasant stay at the Alan but if I am honest I am slightly disappointed overall. The room and service were adequate but I expected better based off of the reviews and images I had seen online. The rooms were rather basic and lacked the luxurious touch I expected. The window in my room was small and I felt more like I was in an attic room. There was no main light, only accent lighting which made visibility difficult once the sun had set, which in winter is very early. The room didn’t contain usual hotel amenities such as shower caps, toothbrush etc. My ceiling was slanted which made the room feel a little closed in, it just didn’t wow me and other hotels within the same price range seemed to offer more.