Search Chalets in Western Highlands

"The property was stunning. The staff was very friendly and attentive. We ate at both restaurants and thoroughly enjoyed the food. Will definitely visit again."

"The gardens are amazing. The rooms are very beautiful with interesting furnishings. Comfy and quiet "

"The property was easy to find and in an awesome location. The staff was friendly and very accommodating. Breakfast being included was a terrific surprise and very good. We would stay again and recommend it. "

"Ab"

"We loved our room it was super nice with beautiful view of the lake. The room was spacious and clean, the bathtub was nice addition. Sadly the WiFi wasn’t working that well, but is the only bad thing we can say. Really recommend this place."

"Beautiful clean and very comfortable stay. Will return !"

"This hotel is by far one of the best we've stayed. The hospitality is top tier the manager was amazing we lived everything about it will return. "

"Amazing staff "

"Yvan the manager was absolutely phenomenal. He took care of us from the time we buzzed in after the private car drove us from Antigua and booked every minute of our stay from the time we woke up to bed time. He made all transportation arrangements and even paid less than half the price for a premium driver back to the Guatemala airport. He arranged the best meals. Constantly had drinks and food delivered to our room amd last but not least on last day extended our stay till 4 pm so we could book the 90 min reflexology and 2 hour massages. Ok I have to admit that him growing up near me north of Montreal Quebec and speaking several languages fluent didn’t hurt. Oh we sampled some of the best IPA ever. My wife and I cannot wait to call Yvan to set up another trip. We even invited him to our house in Tampa for his next vacation. What a great place but it takes a great leader to make it happen. He treats his staff very well and we arranged for everyone on the facilities, including the kitchen staff and the room cleaners to get a proper tip. And Yvan made all the arrangements with them directly without having to stop by a single ATM. 5 star service in Panajachel Guatemala. Now that was a new one for me having been there for the past 35 years. It grew quite a bit. I recommend reconsidering hiking St Pedro Volcano alone in less than 5 hours which we did 12 miles of climbing that day on our watches. Maybe go slower or learn that we are getting a bit older. Thanks so much. Ciao. Mario"