Exterior

Reviews of Hyatt Regency Wichita

3.5 out of 5
Hyatt Regency Wichita
400 W Waterman St, Wichita, KS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 1003 reviews
Rating 8 - Good. 172 out of 1003 reviews
Rating 6 - Okay. 74 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Cleanliness
Friendly staff, clean, quiet room, great restaurant/bar, close to everything for uber, love the location by the river
Stayed 2 nights in May 2025

10/10 Excellent

DAVID, BALL GROUND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the baseball stadium
Stayed 1 night in May 2025
Response from Hyatt Regency Wichita on 13 Jun 2025
Thank you for your feedback!

4/10 Poor

Ava

Business traveller
Very clean. However.. very noisy. The renovations are one thing, but the hectic atmosphere of the area’s activities make it confusing, crowded and uncomfortable. The staff is nice. But need real customer service training. For the price? Stay elsewhere.
Stayed 2 nights in Jun 2025
Response from Hyatt Regency Wichita on 13 Jun 2025
Thank you for your recent stay and review. We apologize that your stay was not comfortable. Our city's Riverfest does bring a lot of things going on around the hotel, we apologize that was not what you were expecting. Again we apologize about your stay and do hope to welcome you back for a more comfortable stay.

6/10 Okay

Evan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I had to physically clean the floor of the bathroom as soon as I walked in. Hair everywhere. While using a dampened towel to wipe it, the towel became brown. This told me that i wasn’t just cleaning a large amount of hair, but also dirt. This washroom was not clean and I didn’t enjoy being in the room. The restaurant/bar staff was amazing though.
Nasty towel used to wipe floor when I arrived.
Stayed 1 night in May 2025

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, clean room, nice view, great food and service in the restaurant.
Stayed 3 nights in May 2025
Response from Hyatt Regency Wichita on 3 Jun 2025
Thank you for your recent stay and review. We are happy to hear you enjoyed your stay. Thank you again and we hope to welcome you back soon!

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruver front
Stayed 2 nights in May 2025

10/10 Excellent

Muraina

Stayed 5 nights in May 2025
Response from Hyatt Regency Wichita on 19 Jun 2025
Thank you for your feedback.

10/10 Excellent

Sarah

Stayed 1 night in May 2025
Response from Hyatt Regency Wichita on 16 Jun 2025
Thank you for your recent stay and feedback.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby smells amazing!
Stayed 1 night in May 2025
Response from Hyatt Regency Wichita on 27 May 2025
Brian, Thank you for your recent stay and review. We are so glad to hear you enjoy the lobby scent- we do to! We hope to welcome you back soon!

10/10 Excellent

Haley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very nice! Super clean and up to date! The heated pool is nice and the breakfast was really good! Would definitely stay here again!
Stayed 1 night in May 2025
Response from Hyatt Regency Wichita on 27 May 2025
Haley, Thank you for your recent stay and review. We are so happy to hear you enjoyed your stay and the amenities! We hope to welcome you back next time you are in Wichita!

4/10 Poor

Chasity, Missouri City

Liked: Property conditions & facilities
Disliked: Cleanliness
This is my second time staying at this property once in Nov 2024 and now in May 2025 both times they are still under renovation which is fine but when I checked in it was late at night and the bathroom was NOT CLEAN!!! I was disgusted! There was a long hair on the bathroom door, the counter looked like it still had make up on it and the bathroom mat was WET! I immediately called downstairs to report the issue but was exhausted so I went to sleep the next day I left the hotel at 7:30am and went straight to the front desk on my way out to reiterate that when I returned by 2pm I wanted the bathroom to smell like bleach and be cleaned from top to bottom. When I returned the room was untouched!!! At this point I'm still exhausted so I demanded to move to another room so I could sleep! They did nothing else, just moved me to one of the rooms that had recently been upgraded. I was literally at this hotel less than 36 hours and for $200+ a night this was definitely not worth it!!! Will not be staying here again.
Stayed 2 nights in May 2025

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely , we had someone so loud next to us.. up so late at night loud and up before 7 am loud .. staff was nice all around great
Stayed 2 nights in May 2025
Response from Hyatt Regency Wichita on 23 May 2025
Thank you for your recent stay and review. We are glad to hear you enjoyed the hotel. We hope to welcome you back for a more peaceful stay soon.

10/10 Excellent

Tricia

Stayed 1 night in May 2025

10/10 Excellent

Ana

Liked: Staff & service, amenities
The staff was very friendly and polite.
Stayed 3 nights in May 2025

10/10 Excellent

Delia

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property and location
Stayed 2 nights in May 2025

10/10 Excellent

Muraina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety and cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean with nice furnishings. The patio areas were nice and overlooked the water. There were nice restaurants close to the hotel.
Stayed 2 nights in May 2025
Response from Hyatt Regency Wichita on 21 May 2025
Thank you for taking the time to leave a review of your recent stay. We are so glad to hear that you enjoyed your time here and the views. We hope to welcome you back next time you are in Wichita!

10/10 Excellent

Catee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

joe

Very nice.
Stayed 1 night in May 2025
Response from Hyatt Regency Wichita on 16 May 2025
Thank you for your stay and review. We hope to see you again soon!

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is better than ever. Great location, service and quality.
Stayed 1 night in Apr 2025
Response from Hyatt Regency Wichita on 14 May 2025
Timothy, Thank you for your recent stay and review. We hope to welcome you back soon!

10/10 Excellent

Daisy

Stayed 1 night in Mar 2025
Response from Hyatt Regency Wichita on 27 May 2025
Thank you for your feedback!

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025
Response from Hyatt Regency Wichita on 1 May 2025
Thank you for your feedback.

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel and heated pool. We stayed bc we went to a show at Century II. Our stay would have been perfect if we hadn’t had left his Nintendo switch in the room, immediately called that same day and they some how couldn’t find it. Smh. When we without a doubt left it. My 7yr olds son fault for leaving it but the staff could have been honest and returned it.
Stayed 1 night in Apr 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean with an easy check-in.
Stayed 1 night in Apr 2025
Response from Hyatt Regency Wichita on 24 Apr 2025
Mistry, Thank you for your recent stay and review. We hope to welcome you back soon!

10/10 Excellent

Colt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and I had a good birthday celebration.
Stayed 1 night in Mar 2025
Response from Hyatt Regency Wichita on 23 Apr 2025
Thank you so much for your stay and review. We are glad we could be a part of your special celebration. We hope to welcome you back soon!

10/10 Excellent

Erelynn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything you need for a good stay
Stayed 3 nights in Apr 2025
Response from Hyatt Regency Wichita on 23 Apr 2025
Thank you for your stay and review. We hope to welcome you back soon!

8/10 Good

Daviud Lang

Liked: Amenities, property conditions & facilities
Disappointed with house Keeping !!! I spent a lot of money and expected better
Stayed 3 nights in Apr 2025
Response from Hyatt Regency Wichita on 22 Apr 2025
Thank you for your recent stay and review. We apologize for the inconveniences you experienced during your stay. Our management team would like to speak to you more about your stay. Please reach out to WICRW-Guest.Services@hyatt.com to discuss further

10/10 Excellent

beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the Seinfeld concert with my husband. Very nice hotel. Would 100 percent stay again
Stayed 1 night in Apr 2025
Response from Hyatt Regency Wichita on 22 Apr 2025
Thank you so much for your recent stay and review. We hope to welcome you back next time you are in Wichita!

10/10 Excellent

Joel

Stayed 3 nights in Apr 2025
Response from Hyatt Regency Wichita on 13 May 2025
Thank you for your feedback!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel close to the theatre.
Stayed 1 night in Mar 2025
Response from Hyatt Regency Wichita on 21 Apr 2025
Thank you so much for your recent stay and review. We hope to welcome you back next time you are in Wichita!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the room and all the amenities they have! Definitely will be back! Toodles
Stayed 1 night in Apr 2025
Response from Hyatt Regency Wichita on 21 Apr 2025
Thank you for your recent stay and review! We can't wait to welcome you back! Toodles to you!

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Mar 2025
Response from Hyatt Regency Wichita on 14 Apr 2025
Thank you for your feedback!

6/10 Okay

Gregory, Southlake

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
m
Stayed 2 nights in Apr 2025
Response from Hyatt Regency Wichita on 14 Apr 2025
Thank you for your feedback.

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025
Response from Hyatt Regency Wichita on 14 Apr 2025
Thank you for your feedback!

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing! Super comfortable and clean! The hotel staff was very friendly and helpful. The breakfast was also wonderful!! Genuine and friendly breakfast staff! 😃
Stayed 1 night in Apr 2025
Response from Hyatt Regency Wichita on 7 Apr 2025
Ryan, Thank you so much for you recent stay and review. We are so glad to hear you enjoyed your time here and will be sure to share with our teams. We hope to welcome you back soon!

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025
Response from Hyatt Regency Wichita on 2 Apr 2025
Thank you for your feedback.

10/10 Excellent

Rochelle

Great stay
Stayed 1 night in Mar 2025
Response from Hyatt Regency Wichita on 1 Apr 2025
Thank you for your feedback!

8/10 Good

Malinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025
Response from Hyatt Regency Wichita on 24 Mar 2025
Malinda, Thank you for your recent stay. We hope to welcome you back soon!

10/10 Excellent

Nita M

Stayed 1 night in Mar 2025
Response from Hyatt Regency Wichita on 14 Apr 2025
Thank you for your feedback!

10/10 Excellent

Valerie

Stayed 1 night in Mar 2025
Response from Hyatt Regency Wichita on 21 Mar 2025
Valerie, Thank you for your feedback! we hope to welcome you back soon!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Mar 2025
Response from Hyatt Regency Wichita on 20 Mar 2025
Susan, Thank you for your recent stay and review. We hope to welcome you back next time you are in Wichita!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a single complaint.

Professional staff, clean and comfortable room, VERY comfortable bed, great food in the hotel restaurant and friendly staff at the hotel bar. I completely enjoyed my stay and will stay here again.
Stayed 2 nights in Feb 2025
Response from Hyatt Regency Wichita on 18 Mar 2025
Jason, Thank you so much for your recent stay and review. We are so glad to hear you enjoyed your time here. We hope to welcome you back next time you are in Wichita!

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay at Hyatt March 14 2025 with family. Rated at 4 star since there was some issues. Arrived at hotel to check in and our room wasn't available due to renovation going on. Which they did get us another room but view wasn't as good plus we had a shower instead of tub. They did give us a discount due to room issue but didn't give us a military discount after showing ID. Other than that overall stay was pleasant and room was very clean and bed was comfortable. Even though we had minor mishap we would stay there again.
Stayed 1 night in Mar 2025
Response from Hyatt Regency Wichita on 19 Mar 2025
Thank you so much for your recent stay and review. We apologize for the issues you encountered throughout your stay. Reviews like this give us an opportunity to review our processes. Thank you again for the review and we hope to welcome you back soon.

10/10 Excellent

Brittany, Blanchard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025
Response from Hyatt Regency Wichita on 17 Mar 2025
Thank you for your feedback!

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

The hotel was very quiet and I slept well each night. The staff was excellent along with the food to match. Definitely coming back.
Stayed 4 nights in Mar 2025
Response from Hyatt Regency Wichita on 17 Mar 2025
Jason, Thank you so much for your recent stay and review. We are so glad to hear you enjoyed your stay. We look forward to welcoming you back next time you are in Wichita!

10/10 Excellent

Loni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Response from Hyatt Regency Wichita on 13 Mar 2025
Thank you for your feedback!

8/10 Good

Barbara J

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025
Response from Hyatt Regency Wichita on 13 Mar 2025
Thank you for your feedback!

10/10 Excellent

Kevin

Stayed 1 night in Mar 2025
Response from Hyatt Regency Wichita on 31 Mar 2025
Thank you for your feedback!

10/10 Excellent

Chandra

Liked: Staff & service
Disliked: Cleanliness
The bathroom was dirty, the pillows are terrible, noise levels from other rooms was ridiculous and the bed was poorly made.
Stayed 1 night in Mar 2025
Response from Hyatt Regency Wichita on 13 Mar 2025
Chandra, Thank you for your recent stay and review. We regret that your visit didn’t meet expectations. Your feedback helps us improve, and we are addressing this internally. Thank you again for your review and we’d love the chance to provide a better experience next time.