Wilton Hotels

"The property and staff are amazing and clean, lots of great amenities. Only downside is mattresses and pillows and not the greatest should be better for the price. "

"Immaculate property "

"No the internet wasn't fast and it was hard to connect Honestly there's terrible customer service. I asked for extra blankets and was told that the laundry was closed. I had to plead with them to get a extra blanket. When I asked for my room to be serviced I was told that I needed to ask as early as 11am if I wanted service but that they'd make an exception this time. I was told that I was getting a newly remodeled room. The room had stuff broken inside and burn marks on the window blinds. When they came to service the room they didn't want to dump the trash and put a new bag in the waste baskets, they tried to hand me the trash bags to change the waste baskets myself. I told them that I was having problems connecting my computer to the internet, and they wanted me to bring my computer to the front desk. Then they sent maintenance by the next day to ask about my television. Thumbs down"

"The front staff was very helpful & went above and beyond. "

"No eggs with breakfast, no bagels to go with cream cheese and took 40 minutes to get towels. "

"Nice, clean, perfect distance from golden one center."

"Yes, shops nearby. Did not use the gym "

"This hotel was so unexpectedly nice! Our "room" was practically the size of a studio apartment, given that it is a Residence Inn, we didn't expect it to have an actual living, kitchen, and dining space on top of the bedroom. The complimentary breakfast is always a plus. Would totally stay here again. "

"dirty sheets with black hairs in the bed, only 2 lights worked, tv did not work and the staff said none of them worked, he lied to me, black feet or socks when you walk around form dirty floor, shower and sink did NOT drain - disgusting for the shower. shower had gunk and hairs in it. towels smelt weird and felt dirty, different color and shaped towels. non-smoking room def smelled like cigarette smoke, all my clothes smelled like it afterward. no amenities available, but stale coffee and plain bagel. hotel staff was more occupied hanging outside with people then helping customers. Literally one of the worst hotels ive ever stayed in, also a lot of crime activity around going on, felt very unsafe when by myself "