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Castle Hotel Windsor

4.0 star property
Eco-certified Windsor hotel in Windsor City Centre with a conference centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castle Hotel Windsor

Terrace/patio
Terrace/patio
View from property
Exterior
Classic Double Room, 1 Queen Bed, Ensuite

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
The price is €138
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 King Bed, Ensuite

Junior Suite, 1 King Bed, Ensuite

Junior Suite, 1 King Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Ensuite

Superior Twin Room, 2 Single Beds, Ensuite

Superior Twin Room, 2 Single Beds, Ensuite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Queen Bed, Ensuite, City View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

View from room
Macdonald Windsor Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1000)
The price is €184
includes taxes & fees
29 Nov - 30 Nov
Macdonald Windsor Hotel
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About the area

Map
18 High Street, Windsor, England, SL4 1LJ

What's nearby

  • St. Georges Chapel - 3 min walk - 0.3 km
  • Windsor Castle - 7 min walk - 0.6 km
  • Eton College - 14 min walk - 1.2 km
  • LEGOLAND® Windsor - 5 min drive - 4.0 km
  • Windsor Racecourse - 5 min drive - 3.0 km

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪Horse & Groom - ‬1 min walk
  • ‪Wagamama Windsor - ‬2 min walk
  • ‪Nando's - ‬2 min walk
  • ‪Esquires Coffee Windsor - ‬1 min walk

About this property

Castle Hotel Windsor

Upscale eco-certified hotel near Windsor Castle
A terrace, a library and dry cleaning/laundry services are just a few of the amenities provided at Castle Hotel Windsor. The on-site restaurant, Leaf at The Castle Hotel, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, outdoor furniture and a porter/bellboy
  • 11 meeting rooms, smoke-free property and a 24-hour front desk
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 108 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with digital channels
  • Coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Hindi, Italian, Japanese, Polish, Romanian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Leaf at The Castle Hotel
  • Leaf at The Castle Hotel

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (893 square foot of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 20.00 per person
  • Uncovered self-parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Frequently asked questions

Is Castle Hotel Windsor pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Castle Hotel Windsor?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Castle Hotel Windsor on 22 Dec 2024 start from €138.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Castle Hotel Windsor?

Self-parking is available for GBP 30 per night.

What time is check-in at Castle Hotel Windsor?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of GBP 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Castle Hotel Windsor?

Checkout is at 11:00 AM. Late checkout is available for GBP 50 (subject to availability).

Where is Castle Hotel Windsor located?

Located in Windsor City Centre, this eco-certified hotel is within a 10-minute walk of Windsor Royal Shopping Centre, Windsor Castle, and Thames River. LEGOLAND® Windsor is 2.5 mi (4.1 km) away. Windsor & Eton Central Station is only a 5-minute walk and Windsor & Eton Riverside Station is 6 minutes.

Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1000 reviews" "
Rating 8 - Good. 237 out of 1000 reviews" "
Rating 6 - Okay. 59 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Danielle

Stayed 1 night in Oct 2024

10/10 Excellent

Batia, Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of noise from a generator. It is an older building and we coukd hear everthing from the room above
Stayed 2 nights in Nov 2024

10/10 Excellent

bev

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful clean and my requests were met
Stayed 1 night in Nov 2024

10/10 Excellent

Calin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice, i' ll come back
Stayed 2 nights in Nov 2024

8/10 Good

Jin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good quality hotel with a newly refurbished interior.
Stayed 1 night in Nov 2024

10/10 Excellent

SARAH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, and the hotel was so unique and lovely! Well placed and parking super easy! Will be back
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Laura, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a wedding. Everything was perfect and we had so much fun. Thank you!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. The room was spacious and comfortable. The location was perfect for our night in Windsor, with a great view of the castle
Stayed 1 night in Oct 2024

10/10 Excellent

Yetunde

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at The Castle. Just minutes from Windsor Castle making the visit super easy. Staff were very friendly and helpful and the bed was very comfortable making for a great nights sleep. Thank you for a wonderful stay!
Stayed 1 night in Oct 2024

2/10 Terrible

Douglas, Algonquin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We reserved a junior suite at Castle Hotel Windsor and we were extremely disappointed in the cleanliness and condition of the room. There were stains on the couch in the living room, the building our room was in had a musty odor that did not make a good initial impression, and the carpeting in the room desperately needs a good cleaning. Of the 5 rooms we stayed in during our trip to France and England, this was by far the worst. Maybe the standard rooms in this hotel are better quality and cleaner, but this Junior Suite failed to meet any of our expectations. Since we were only staying for one night, we did not bring this to the attention of staff. The staff at the Leaf restaurant were outstanding. When we arrived, we pulled up to the restaurant entrance in our rental car and the person at restaurant reception gave us directions to the car park entrance to the hotel. The continental breakfast was very good.
Stayed 1 night in Oct 2024

8/10 Good

Algy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in the heart of Windsor with its convenient location. Room was super spacious, clean and regularly replenished drinks in the fridge. Overall we enjoyed our stay, minor negative points - could hear people stomping around in the room above us and expensive parking in the hotel. We’d recommend it but also open to exploring other lovely hotels in the area.
Stayed 2 nights in Oct 2024

2/10 Terrible

Liam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The room was okay buy floor sloped uphill which was odd preferred my last room There in December
Stayed 1 night in Oct 2024

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. Much better than our 1st time. Would be happy to recommend to others.
Stayed 1 night in Oct 2024

6/10 Okay

Christoph

Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Stayed 2 nights in Sep 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in and reception staff need intense customer service training. Their manner was appalling and ruined our wedding morning and next day.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel ticked all the boxes for us. Quiet, good food, professional staff, lovely amenities in the room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Travelled with partner
Superior stay. The desk staff helped me with my bag to our room. Location fantastic. Room was wonderful! Highly recommend
Stayed 1 night in Sep 2024

6/10 Okay

Hui

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good excellent staff
Stayed 1 night in Sep 2024