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Best Western Plus Hanes Mall Hotel

2.5 star property
Hotel with free breakfast, a short walk to Hanes Mall

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Plus Hanes Mall Hotel

Exterior
Outdoor pool
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
Free full breakfast
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
The price is €83
Price available on 10/11/2024
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Comfort Suites Hanes Mall
Pool
Breakfast included
Parking included
Free WiFi
8.8 out of 10, Excellent, (1004)
The price is €85
includes taxes & fees
22 Nov - 23 Nov
Comfort Suites Hanes Mall

About the area

Map
3330 Silas Creek Pkwy, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 3 min walk
  • Novant Health Forsyth Medical Center - 12 min walk
  • Wake Forest University Baptist Medical Center - 4 min drive
  • Benton Convention Center - 6 min drive
  • Wake Forest University - 10 min drive

Getting around

  • High Point Station - 25 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Dave & Buster's - ‬5 min walk

About this property

Best Western Plus Hanes Mall Hotel

Property highlights
Located close to Hanes Mall, Best Western Plus Hanes Mall Hotel provides free full breakfast, a corner/local shop and laundry facilities. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, a vending machine and multilingual staff
  • Luggage storage, a front desk safe and a lift
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 130 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LED TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Hanes Hotel
Hanes Mall Hotel
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Frequently asked questions

Does Best Western Plus Hanes Mall Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Hanes Mall Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Hanes Mall Hotel on 10 Nov 2024 start from €82.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Hanes Mall Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Hanes Mall Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Plus Hanes Mall Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Hanes Mall Hotel?

Checkout is at 11 AM.

Where is Best Western Plus Hanes Mall Hotel located?

Situated in Winston-Salem, this hotel is within a 15-minute walk of Hanes Mall, Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center. Wilkes Regional and Wake Forest University Baptist Medical Center are also within 3 miles (5 km).

Best Western Plus Hanes Mall Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 395 out of 1008 reviews" "
Rating 8 - Good. 294 out of 1008 reviews" "
Rating 6 - Okay. 148 out of 1008 reviews" "
Rating 4 - Poor. 87 out of 1008 reviews" "
Rating 2 - Terrible. 84 out of 1008 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ajaah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was excellent and the staff was amazing and very polite the only thing I is when I got in the shower it wouldn’t turn off it was stuck and I had to call the front desk other than that my stay was great
Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Stayed 2 nights in Sep 2024

6/10 Okay

Jenne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
There was very little parking in the lower area that was well lit. There was plenty of parking around back but the weeds were grown up and it did not look well maintained. We also had a problem checking in. They told us our reservation was canceled and that they did not have rooms for us when we arrived.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tewayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Ophelia

the property didn't call me until 2:00 on the Oct.17,24 to tell me that they don't have HOT WATER and had HOT water for three days. They said that could not say when they would have hot water.They have been working on is for three days and still have no hot water.They said that I could go to another property and they would not charge me.But my bank told me that you tried to charge my credit card twice so they close my card.But I was told by Best western that I would not be charger.I have to wait for my new card for my bank
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Elven

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Travelled with family
Not much parking
Stayed 2 nights in Sep 2024

2/10 Terrible

Sacha, Falmouth

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kendra

Stayed 1 night in Sep 2024

10/10 Excellent

Jelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2024

10/10 Excellent

Elven

Stayed 1 night in Aug 2024

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service
This is an older property but it is near a mall that has seen better days. It has a free breakfast buffet. The entrees were the same every day. The last day we were there the faucet in the bathroom tub got stuck or something. We couldn't turn the water off. We alerted management and apparently we were not the only room.
Stayed 3 nights in Jul 2024

2/10 Terrible

Cathy

Travelled with family, Travelled with pets
I failed to see their No Pets policy. We had stayed at the Best Western Plus in Beckley on 9-12-24 with my 2 small dogs and made the mistake of thinking that they too accepted pets like Beckley and the other BW in Winston Salem. I was wrong and lost the cost of the room. I will not make that mistake again and will not ever stay at Best Western Plus.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was one of the best i ever had at a hotel
Stayed 1 night in Sep 2024

6/10 Okay

Liza

Quite hotel
Stayed 2 nights in Sep 2024

4/10 Poor

Charles, Oxford

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The first room we were given had the hot water running out of the bathtub faucet. We told front desk about this. He told us there was about 20 or so rooms that had a leak like this and that it could not be fixed until they were able to cut the water off. Next morning, we did not have any hot water. The bathroom also appeared to not be clean. However, the next day, we were given a better room. All of the rooms appeared to be really small.
Stayed 2 nights in Sep 2024

6/10 Okay

Craig, barrington

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
This place is average at best. Chipped paint, small bathrooms, closet, ripped lamp shade, lack of security, etc. They gave us a room with wet carpeting from a leak (audible squish sound from amount of water). New room had very small bathroom, trash on floor next to bed. Bathroom appeared to be clean. Towels are very thin and abrasive. (Think old school gym towels). No security for exit doors - All unlocked at all times. Good location to stores, restaurants and access to Wake Forest. Very little competition for hotels, so no incentive to make it better. Pool was drained, no hot tub. Will likely stay here again, as other option in area are terrible.
Stayed 2 nights in Sep 2024

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Sep 2024

4/10 Poor

Tammy

Liked: Staff & service
Disliked: Property conditions & facilities
The toilet didn’t work and we had to use the lobby bathroom. The shower had a fast leak after use and wouldn’t shut off.
Stayed 1 night in Sep 2024

10/10 Excellent

Elven

Stayed 1 night in Aug 2024

2/10 Terrible

Tawarri

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place need Many upgrades to the property and rooms! Wouldn’t recommend!
Stayed 3 nights in Aug 2024