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Best Western Plus Moat House Reading

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Moat House Reading

Reception
Exterior
Flat-screen TV
Flat-screen TV
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Breakfast available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Cable/satellite channels
  • 20.5 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Cable/satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Cable/satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Cable/satellite channels
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Cable/satellite channels
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)

Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)

Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Cable/satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Cable/satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Cable/satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Cable/satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Cable/satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Cable/satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

Sure Hotel by Best Western Reading

Parking included
Free WiFi
Restaurant
Gym
7.2 out of 10, Good, (1040)
The price is €44
includes taxes & fees
15 Dec - 16 Dec
Sure Hotel by Best Western Reading
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About the area

Map
Mill Lane, Sindlesham, Wokingham, England, RG41 5DF

What's nearby

  • Nirvana Spa - 17 min walk - 1.4 km
  • University of Reading - 4 min drive - 4.0 km
  • Shinfield Studios - 7 min drive - 5.8 km
  • Madejski Stadium - 8 min drive - 7.6 km
  • Oracle - 9 min drive - 9.0 km

Getting around

  • Wokingham Winnersh Station - 3 min drive
  • Farnborough (FAB) - 42 min drive

Restaurants

  • ‪Good Companions - ‬3 min drive
  • ‪Sainsbury's Café - ‬3 min drive
  • ‪The Wheelwrights Arms - ‬4 min drive
  • ‪The Walter Arms - ‬2 min drive
  • ‪Laz Tadim - ‬4 min drive

About this property

Best Western Plus Moat House Reading

Luxury hotel near Thames River
At Best Western Plus Moat House Reading, you can look forward to a free daily manager's reception, a terrace and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and express check-out
  • Express check-in, a lift and a porter/bellboy
Room features
All 129 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Travel cots, daily housekeeping and desks

Languages

English, French, German, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Whisky Charlie

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 26 August and 28 August.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Reading M4 J10 Wokingham
DoubleTree Hilton Reading M4 J10
DoubleTree Hilton Reang M4 J1

Frequently asked questions

Is Best Western Plus Moat House Reading pet-friendly?

Yes, Best Western Plus Moat House Reading allows dogs (limit 2 total). There's a fee of GBP 20 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Best Western Plus Moat House Reading?

Self-parking is free at this property.

What time is check-in at Best Western Plus Moat House Reading?

Check-in start time: 2 PM; check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at Best Western Plus Moat House Reading?

Checkout is at 11 AM. Late checkout is available for GBP 40 (subject to availability).

Where is Best Western Plus Moat House Reading located?

Situated on a river, this luxury hotel is 0.9 mi (1.4 km) from Nirvana Spa and within 3 miles (5 km) of Shinfield Studios and University of Reading. Bearwood Lakes Golf Club is 2.8 mi (4.6 km) away. Wokingham Winnersh Triangle Station is 21 minutes by foot and Earley Station is 30 minutes.

Best Western Plus Moat House Reading Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 96 out of 405 reviews" "
Rating 8 - Good. 156 out of 405 reviews" "
Rating 6 - Okay. 74 out of 405 reviews" "
Rating 4 - Poor. 44 out of 405 reviews" "
Rating 2 - Terrible. 35 out of 405 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Daniela

Liked: Staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Oct 2024

6/10 Okay

Russell

Liked: Staff & service
Unusual place, but decent for being a budget hotel. Food quality for dinner was surprisingly good, buffet breakfast food quality was low, but if you don't mind about lower quality and are more interested in a large breakfast then you will be happy. For me, the bedroom temperature was set far to high.
Stayed 1 night in Oct 2024

8/10 Good

Alison

Travelled with partner
Liked: Amenities
Staff were lovely, room was clean. Clean comfortable bed and hot shower in clean bathroom. What more do you need.
Stayed 1 night in Oct 2024

8/10 Good

RICHARD

Liked: Cleanliness, property conditions & facilities
Very good value.
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Warren

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Felt like the setting of a budget slasher movie, well past its best indefinite need of a facelift. Had shining vibes.
Stayed 1 night in Oct 2024

10/10 Excellent

ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a nice setting and area
Stayed 1 night in Oct 2024

2/10 Terrible

Jeremy

Stayed 1 night in Sep 2024

6/10 Okay

Bhavan

Business traveller
Breakfast was poor. Plus invoice received doesn’t match what I paif
Stayed 1 night in Sep 2024

4/10 Poor

Chris

Travelled with family, Travelled with family and small children
Disliked: Staff & service
This is a hotel that has seen better days. On arrival there was nobody at the reception desk and we were left waiting for 20 minutes for a staff member to check us in. The room we booked was an executive suite for us and or 11 year old daughter, however the sofa bed was so uncomfortable with unpadded springs that all three of us spent the night in the king size bed. The hotel is undergoing some undergoing some refurbishment, which it badly needs, however the drilling and hammering at 11PM on a Sunday night was completely unacceptable. We paid extra for breakfast and honestly wish we’re had not bothered. The food had been left under heated lights for quite some time and was tough and greasy. The hot drink machine was broken so no hot drinks were available. All in all it was not worth the money. It was such a shame to see how this hotel has deteriorated over the past 10 years since we last stayed.
Stayed 1 night in Sep 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom had mould and no hot water. There was damp everywhere. I even had to go back to the reception to get teabags as there wasn’t any in the room at all.
Stayed 1 night in Sep 2024

6/10 Okay

Paul, Cramlington

Travelled with group
Liked: Staff & service
Appreciate the property maybe in the process of refurbishment but this should be highlighted upfront. extremely damp and musty smell especially in hall and stair wells and lifts out of action. If i was hotel owners i would also look at quality of work being done and poor paintwork and lack of attention to detail like replacing worn stained carpets damage woodwork like skirtings door frames or architrave will let the refurbishment down. Breakfast was adequate but again quality not the best and cooked breakfast elements not kept warm enough. thankfully only 1 night stay and chosen purely for location to the places we needed to visit.
Stayed 1 night in Sep 2024

10/10 Excellent

Adetola

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Melanie

Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The first floor room we were allocated was just above the pub, and on Friday night was VERY noisy until past 10pm. We could feel it through the floor. As well, we had electrical problems - the mini fridge tripped out the power when switched on. When we asked, we were able to move to a quiet room on the 3rd floor. This room had a very soft bed - to the extent we rolled into the middle. There was no blind for the roof light, but that didn’t matter much because the window itself was so dirty. On the other hand, the staff were very pleasant, and the fitness room was clean and well-equipped. On the whole not a brilliant hotel since it claims to be 4 star.
Stayed 2 nights in Aug 2024

6/10 Okay

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Maintenance was poor. Complained every day (3 days) about TV not usable. Bathroom floor grout broken up sharp and cut foot - no response. LEDs flickering in bathroom - probably due to cheap fittings. HOWEVER - you get what you pay for - cheapest hotel in the area - Food was excellent - not so cheap!. Would I stay there again ? Yes.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mustansar

Stayed 1 night in Jul 2024

8/10 Good

Andrea, WIGAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn't stay again
Large room (allegedly suite) but it was in need of tlc. The room had single glazing which was broken as well as secondary glazing also broken and hanging off. Curtains wouldn't shut and we're hanging down. However, the reason this is relevant is that we were directly above an independent pub not owned by the hotel. The music was constant until 12:10 midnight when it stopped for approximately 5-10 minutes before starting again. To say this music was loud is an understatement, we were singing along and could hear it word for word, tbh we could physically feel the music vibrate. The shower wouldn't work and the bath took over 10 mins to get hot water. It was badly stained along with other marks on the ceiling. There was no restaurant in the hotel, instead a man hovering offering to get us food... The bar staff were pleasant but unable to pull a pint and charged us varying rates each round despite asking for the same... I would recommend finding somewhere else!
Stayed 1 night in Aug 2024

8/10 Good

Martha

Liked: Staff & service, property conditions & facilities, room comfort
Room was comfortable but cleaning in room and definitely in corridors needs to improve. I stays for 3 days and floors remained
Stayed 3 nights in Aug 2024

6/10 Okay

christine

Liked: Cleanliness, property conditions & facilities
the hotel was very pleasent but unfortunately our room was extremely hot and the floor uneven
Stayed 1 night in Aug 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Bom preço e qualidade
Stayed 1 night in Aug 2024

8/10 Good

Kim

Travelled with family
Liked: Staff & service, room comfort
Large rooms with friendly staff
Lovely comfortable room although a bit dated and stained in some areas. Staff very friendly and helpful. The bathroom was big but the water only lukewarm. No plug points near the bed not helpful when charging a phone and you need an alarm One issue was the noisy bar outside our window which wasn’t ideal with kids
Stayed 1 night in Aug 2024

4/10 Poor

Christopher

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024