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Best Western Plus Moat House Reading

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Moat House Reading

Reception
Minibar, in-room safe, desk, laptop workspace
Restaurant
Family Room, Multiple Beds, Non Smoking | Exterior
Flat-screen TV

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 20.5 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Executive Room, 1 Double Bed, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Bathtub (Walk-in Shower;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)

Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)

Executive Room, 2 Single Beds, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Minibar
Satellite channels
  • 20.5 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

Sure Hotel by Best Western Reading

Parking included
Free WiFi
Restaurant
Gym
7.4 out of 10, Good, (1003)
The price is €43
includes taxes & fees
10 Jan - 11 Jan 2025
Sure Hotel by Best Western Reading
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About the area

Map
Mill Lane, Sindlesham, Wokingham, England, RG41 5DF

What's nearby

  • Nirvana Spa - 17 min walk - 1.4 km
  • University of Reading - 4 min drive - 4.0 km
  • Shinfield Studios - 7 min drive - 5.8 km
  • Madejski Stadium - 8 min drive - 7.6 km
  • Oracle - 9 min drive - 9.0 km

Getting around

  • Wokingham Winnersh Station - 3 min drive
  • Farnborough (FAB) - 42 min drive

Restaurants

  • ‪Good Companions - ‬3 min drive
  • ‪Sainsbury's Café - ‬3 min drive
  • ‪The Wheelwrights Arms - ‬4 min drive
  • ‪The Walter Arms - ‬2 min drive
  • ‪Laz Tadim - ‬4 min drive

About this property

Best Western Plus Moat House Reading

Luxury hotel near Thames River
At Best Western Plus Moat House Reading, you can look forward to a free daily manager's reception, a terrace and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and express check-out
  • Express check-in, a porter/bellboy and concierge services
Room features
All 129 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Travel cots, daily housekeeping and desks

Languages

English, French, German, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Whisky Charlie

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 26 August and 28 August.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Reading M4 J10 Wokingham
DoubleTree Hilton Reading M4 J10
DoubleTree Hilton Reang M4 J1

Frequently asked questions

Is Best Western Plus Moat House Reading pet-friendly?

Yes, Best Western Plus Moat House Reading allows dogs (limit 2 total). There's a fee of GBP 20 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Best Western Plus Moat House Reading?

Self-parking is free at this property.

What time is check-in at Best Western Plus Moat House Reading?

Check-in start time: 2 PM; check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at Best Western Plus Moat House Reading?

Checkout is at 11 AM. Late checkout is available for GBP 40 (subject to availability).

Where is Best Western Plus Moat House Reading located?

Situated on a river, this luxury hotel is within 1 mile (2 km) of Nirvana Spa and Dinton Pastures Country Park. Shinfield Studios and University of Reading are also within 3 miles (5 km). Wokingham Winnersh Triangle Station is 21 minutes by foot and Earley Station is 30 minutes.

Best Western Plus Moat House Reading Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 97 out of 406 reviews" "
Rating 8 - Good. 156 out of 406 reviews" "
Rating 6 - Okay. 74 out of 406 reviews" "
Rating 4 - Poor. 44 out of 406 reviews" "
Rating 2 - Terrible. 35 out of 406 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela

Stayed 5 nights in Aug 2024

8/10 Good

Daniela

Liked: Staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Oct 2024

6/10 Okay

Russell

Liked: Staff & service
Unusual place, but decent for being a budget hotel. Food quality for dinner was surprisingly good, buffet breakfast food quality was low, but if you don't mind about lower quality and are more interested in a large breakfast then you will be happy. For me, the bedroom temperature was set far to high.
Stayed 1 night in Oct 2024

8/10 Good

Alison

Travelled with partner
Liked: Amenities
Staff were lovely, room was clean. Clean comfortable bed and hot shower in clean bathroom. What more do you need.
Stayed 1 night in Oct 2024

8/10 Good

RICHARD

Liked: Cleanliness, property conditions & facilities
Very good value.
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Warren

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Felt like the setting of a budget slasher movie, well past its best indefinite need of a facelift. Had shining vibes.
Stayed 1 night in Oct 2024

10/10 Excellent

ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a nice setting and area
Stayed 1 night in Oct 2024

2/10 Terrible

Jeremy

Stayed 1 night in Sep 2024

8/10 Good

Jade

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and smart, the dining options were excellent and the food absolutely delicious. Staff were friendly. The room was clean and well equipped. Bathroom also nice and clean. The bed was a little uncomfortable but not terribly so. Unfortunately it was a very warm September weekend. The first night the room was unbearably got even with the window open as the air con wasn't working and the heating was on. We reported this to reception and asked if there was at least a fan. Unfortunately this wasn't provided and the AC wasn't fixed, we were told it was out on the entire side of the hotel our room was on, they had at least turned the heating off but it was still unpleasant warm even with having left the windows open. This did mean we didn't sleep at all well especially as the noise was excessive from parties and people coming and going from the hotel. The TV also wasn't tuned in so we couldn't even watch TV to pass the night and even though it was a smart TV it wasn't connected to the internet so we couldn't even cast to the TV from our devices. Hopefully the renovation work they are doing will fix these issues soon.
Stayed 2 nights in Sep 2024

6/10 Okay

Barbara

Stayed 1 night in Sep 2024

2/10 Terrible

Nigel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Vicky

Disliked: Cleanliness, amenities, property conditions & facilities
The worst place I have ever stayed, dirty, disgusting, smelly. Marks on carpets and broken drawers. Skylight window so dirty couldn’t see through it.
Stayed 2 nights in Sep 2024

8/10 Good

Jessica

Liked: Staff & service
Attentive staff, few small improvements needed
Very helpful and accomodating reception team. Corridors and door to room looked rundown and not inkeeping with the interoior standard of the rooms and lobby area, which were modern and attractive. Cleanliness standard good but bedding could have smelt fresher, mattress was also quite firm. AC not very effective, could only open the window slightly so room was quite warm.
Stayed 1 night in Sep 2024

8/10 Good

Jason

Stayed 1 night in Jul 2024

6/10 Okay

Bhavan

Business traveller
Breakfast was poor. Plus invoice received doesn’t match what I paif
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty and extremely tired. The toilet had brown stains, the curtains were covered in stains, the bedside table was covered in cigarette burns, the room was hot and stuffy/smelly. The Atlantic beer tasted bad/different and gave me an upset stomach (only had 2 pints). This is probably the worst hotel I have stayed in.
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Stayed 1 night in Sep 2024

4/10 Poor

Chris

Travelled with family, Travelled with family and small children
Disliked: Staff & service
This is a hotel that has seen better days. On arrival there was nobody at the reception desk and we were left waiting for 20 minutes for a staff member to check us in. The room we booked was an executive suite for us and or 11 year old daughter, however the sofa bed was so uncomfortable with unpadded springs that all three of us spent the night in the king size bed. The hotel is undergoing some undergoing some refurbishment, which it badly needs, however the drilling and hammering at 11PM on a Sunday night was completely unacceptable. We paid extra for breakfast and honestly wish we’re had not bothered. The food had been left under heated lights for quite some time and was tough and greasy. The hot drink machine was broken so no hot drinks were available. All in all it was not worth the money. It was such a shame to see how this hotel has deteriorated over the past 10 years since we last stayed.
Stayed 1 night in Sep 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom had mould and no hot water. There was damp everywhere. I even had to go back to the reception to get teabags as there wasn’t any in the room at all.
Stayed 1 night in Sep 2024

4/10 Poor

Sarah

Disliked: Property conditions & facilities
Our room was musty smelling and there was a giant wooden beam next to the bed with barely any room to walk past without walking into it during the night if you needed to use the bathroom. The bed was soft and small. Not a good stay.
Stayed 1 night in Sep 2024

6/10 Okay

Rikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay best Western plus?
Check in fine Room nice Evening meal poor. Ordered fish and chips which came from the poachers pub as kitchen closed It was burnt. I struggled the even get a lnife into the batter. I showed the staff member who said about getting another but by the time he asked it was to late as partner had almost finished. Still charged the 18.50 for it. The breakfast was ok. Croissants not cooked in midlle and fried eggs seen better days. Best part room
Stayed 2 nights in Sep 2024

4/10 Poor

JACK

Disliked: Property conditions & facilities
Noisy from someone above room When booking nothing like the picture when arriving Hotel.com said check in 2pm once booked hotel said 3pm and that the second floor was being renovated which wasn't mentioned until booking had been confimed
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Tired and a poor breakfast
The place felt very tired, and a shadow of it's former self. The breakfast was over-priced. I had to pester to receive a fork, sugar, and milk - all things you should expect to be available at breakfast.
Stayed 2 nights in Sep 2024

2/10 Terrible

Lindsay

Business traveller
Disliked: Cleanliness, property conditions & facilities
Black Mould on the Walls!
BLACK MOULD ALL OVER THE WALLS! Glasses not cleaned. Terrible stay.
Stayed 1 night in Sep 2024