Woodstock Holidays

What I liked was the friendly front desk staff, the clean room and the ease of accessibility to restaurants. Union Market is amazingly unique. This was my first time in DC area and will make it a point to return, and yes, stay at the Hotel Nell. RonTJAX - Jacksonville, Florida

Really average hotel. Bar and dining facilites were really poor. Overall, the place is in need of upgrade. Staff were inconsistent in approach. Some very good. Some terrible

Always a good time!!!

We stayed at the Sofitel DC for the Cherry Blossom Race weekend. Overall, the hotel itself is beautiful and well-maintained. Our double room was a perfect size and very comfortable — I truly loved the space. Check-in and check-out were smooth, although our room wasn’t ready after 3 PM, which slightly disrupted our plans. Thankfully, we were able to work around it. There were, however, a few disappointing aspects that affected the overall experience. At one point, the elevators were out of service, which was frustrating. Additionally, after our room was cleaned, our towels were not replaced and the bed was not made properly — small but important details that should not have been overlooked. One of the most disappointing moments was in the morning when I went to the restaurant downstairs for a coffee. Despite staff noticing us waiting, no one acknowledged or assisted us, and we ended up leaving without being served. This level of service was surprising and disappointing, especially from a brand like Sofitel, which carries a reputation for excellence. Given the price point and expectations associated with the Sofitel name, I expected a much more refined and attentive experience. I had considered staying at the Sofitel in Mexico City for an upcoming trip, but this experience has made me reconsider.

It was great overall. I would stay at this place again.