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XI'AN Mark and Henry Apartment

3.0 star property
Central aparthotel connected to a shopping centre in Xi’an City Center with free valet parking

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January 2025

Photo gallery for XI'AN Mark and Henry Apartment

Exterior
View from property
Exterior
Property amenity
Restaurant

Reviews

7.4 out of 10

Good

Popular amenities

  • Washer
    Washer
  • Parking available
    Parking available
  • Room service
    Room service
  • Parking included
    Parking included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Apartment, 1 Bedroom, Accessible

Comfort Apartment, 1 Bedroom, Accessible

Comfort Apartment, 1 Bedroom, Accessible

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, Accessible

Standard Apartment, Accessible

Standard Apartment, Accessible

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
LED TV
  • 40 sq m
  • Studio
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Comfort Apartment, 2 Bedrooms, Accessible, City View

Comfort Apartment, 2 Bedrooms, Accessible, City View

Comfort Apartment, 2 Bedrooms, Accessible, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
LED TV
Washing machine
  • 60 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Map
Rm 4-2022, 20F, Unit 4,C&A left Block 15, Zhongmao Plaza, Nanshaomen, Xi'an, Shaanxi, 715400

What's nearby

  • Small Wild Goose Pagoda - 12 min walk - 1.0 km
  • Drum Tower - 14 min walk - 1.2 km
  • Xi'an Bell Tower and Drum Tower - 2 min drive - 2.2 km
  • Xi'an Bell Tower - 3 min drive - 2.5 km
  • Giant Wild Goose Pagoda - 7 min drive - 6.7 km

Getting around

  • Xi'an East Station - 9 min drive
  • Nanshaomen Station - 9 min walk
  • Xi'an (XIY-Xianyang Intl.) - 47 min drive

Restaurants

  • ‪Bingo-c - ‬10 min walk
  • ‪薛昌利大米面皮 - ‬2 min walk
  • ‪in cluB酒吧 - ‬1 min walk
  • ‪品格时尚会所 - ‬10 min walk
  • ‪娜乌西卡咖啡馆 - ‬10 min walk

About this property

XI'AN Mark and Henry Apartment

Central aparthotel connected to a shopping centre in Xi’an City Center with free valet parking
Along with self parking, this smoke-free aparthotel has a microwave in a common area and a business centre. Free WiFi in public areas and free valet parking are also provided. Additionally, dry cleaning, laundry facilities and express check-in are on-site. Each apartment provides free WiFi and free wired Internet, an LED TV with cable channels, and a kitchen with a fridge and a stovetop. Guests can appreciate conveniences, such as a washing machine and an electric kettle, and other amenities include room service and a rice cooker.
XI'AN Mark and Henry Apartment offers 12 air-conditioned accommodations with rice cookers and complimentary slippers. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch LED televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Parking on site (CNY 72 per day)

Family friendly

  • Children stay free (see details)

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Ice maker
  • Microwave
  • Refrigerator
  • Rice cooker

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • Art gallery

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Business centre

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a historical district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Designer stores
  • Shopping centre
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Built in 2014
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CNY 200.00 per vehicle (one-way)
  • Self-parking fee: CNY 72.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

XI'AN Mark Henry Apartment
Mark Henry Apartment
XI'AN Mark Henry
Mark Henry
Xi'an Mark And Henry Xi'an
XI'AN Mark Henry Apartment
XI'AN Mark and Henry Apartment Xi'an
XI'AN Mark and Henry Apartment Aparthotel
XI'AN Mark and Henry Apartment Aparthotel Xi'an

Frequently asked questions

Is XI'AN Mark and Henry Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at XI'AN Mark and Henry Apartment?

Valet parking is free at this property; nearby parking is also free.

What time is check-in at XI'AN Mark and Henry Apartment?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM.

What time is check-out at XI'AN Mark and Henry Apartment?

Checkout is at noon.

Does XI'AN Mark and Henry Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 200.00 per vehicle applies.

Where is XI'AN Mark and Henry Apartment located?

Located in Xi’an City Center, this aparthotel is within a 15-minute walk of Small Wild Goose Pagoda and Drum Tower. Xi'an Bell Tower and Giant Wild Goose Pagoda are also within 3 mi (5 km). Nanshaomen Station is 9 minutes by foot and Yongningmen Station is 12 minutes.

XI'AN Mark and Henry Apartment Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 5 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 6 nights in May 2019

6/10 Okay

HL, Sydney, Australia

Liked: Staff & service
Convenient location
Good location walking distance to ancient city wall and subway station Nan Shao Men. Supermarket and eating places are right downstairs. Rooms are basic and musty smell? due to wet weather when we stayed there. Mark is friendly and welcoming, helped me out with transport and information of the city. Thank you!
Stayed 4 nights in Sep 2017

2/10 Terrible

Ken

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed moved out to another hotel
Before we arrived i tried to contact the owner using the contact form on the apartments website but never received a reply. Managed to organise pick up from airport after contacting owner by email. We arrived at night and realised that would be impossible to find the place if not being picked up. Had booked a courtyard room but got one overlooking noisy street. Beds were uncomfortable and wall in bathroom where shower was exposing pipes. Hard to contact owner without wechat or whatsapp which i dont have, owner was not there. While the units have good facilities you do get what you pay for and i think the photoes oversold what you got no mention of wet bathroom. wifi didnt work either.Couldn't recommend to anyone unless on a budget.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good location, helpful and friendly host
Mark was very nice to us, send us local attraction and maps. When he learned that we have been having trouble with our smart phones, he spend hours to help us to fix it and make our lives much easier. We had a good time in Xi'An. The location is great and the place is clean. The only thing would be nice is the shower. It is the kind that get the whole bathroom wet.
Stayed 6 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Very good location
We initially booked a studio apartment but was given a two-bedroom apartment as an upgrade. Unfortunately, the cleanliness of the apartment and the facilities wasn't up to standard in various aspects. However, the owner was very accommodating and easily contactable. He arranged for someone to do our laundry when we weren't able to use the washing machine, and he also organized for someone to drop us off at the airport.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
we had some bed sheets which contained stain on them. the room service didn't want to change for us. I asked her that what she would think if I wrote review about it, and it propelled her. when we checked in, the guy was not very friendly and had a sort of attitude which made me wonder if all people in xi an were like this.
Stayed 2 nights in Jun 2017

4/10 Poor

Ania, London

Liked: Cleanliness
Disliked: Staff & service
We booked a transfer from the airport as we were landing around 24. The taxi never came. We were told to take our taxi as they forgot about us as this was booked 2 months ago. Our driver found the place but noone was waiting for us outside and there was no reception. He called the hotel and a few minutes later the guy in pjs came to take us to the apartment which was on 20th floor not 10th.
Stayed 3 nights in Jun 2017

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Great location & comfortable!!
the location was great and Mr. Chen met US at our taxi. the stay overall was very good an living room was quite confortable. Cleaning wasn't the best (trash not emptied each day, extra toilet paper wasn't left, we had to ask for microwave to be cleaned, and bathroom toilet and floor wasn't cleaned each day). the place was in good condition and we were comfortable in the living room. we see the cleaning issues not a super huge problem for only four day stay. our bed was VERY hard so my husband and i didn't sleep too well. the bed was good but just too firm for US. we loved the location as it was easy to walk to Bell and Drum Tower, Wall, and Muslim Street. Very close to Starbucks, restaurants, mall, convenience stores, banks, and more!
Stayed 4 nights in Jun 2017

8/10 Good

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely great value for money, Mark was really helpful and communicative and provided us with a lot of information.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The location of the hotel is very good, within walking distance to city wall. It is also closed by Metro Station.

10/10 Excellent

Matangaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Appartment
It was an amazing Appartment convenience to the city wall, airport shuttles, shops & restaurants

10/10 Excellent

Yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location; Large & Clean; Feels like Home
We stayed in the two bedroom apartment with a large living room. The TV works great and the couch was big and comfy. Room was large and clean and apartment was right off the metro station and right above the shopping mall with a large food court on the fifth floor. The building is mixed use with lots of different offices, services and shops. It was easy to check in and check out - just talk to Mark on Wechat beforehand. Overall an excellent stay and a great value.

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地下鉄の駅が近いので便利です
中国語か英語を話せる方にはかなりオススメです。ロケーションも非常によかったですし、普通のウィークリーマンションみたいな感じなので家族でゆっくりくつろぎながら観光楽しめました。夫婦2組で利用したのでかなり割安でした。
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Excellent location, close to All amenities
1. Excellent location 2. nice staff, help reserving museum entrance tickets Would rate 5 if 1. no roaches 2. Staff stand-by in the early mornings so I can be picked up by my tour guide ( I waited 1 hr T_T)
Stayed 4 nights in Sep 2017

8/10 Good

CHENG CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great, very close to subway station. High C/P, good for family trip.
Stayed 6 nights in Jul 2017

8/10 Good

アンジェロ, 川崎市

Liked: Property conditions & facilities, room comfort
交通の便がいいホテル
南関正街に面していて地下鉄の南稍門の駅から歩いて数分なので、交通の便がとてもいい場所にあります。また、同じビルの地下に大きなスーパーや５階にフード・コートがあるので、食事をしたり食べ物や飲み物を買うのに不自由しませんでした。ただ、wifiのスピードが少し遅いのと、テレビの回線が良くないためよくフリーズしていました。
Stayed 5 nights in May 2017

8/10 Good

Skim, Syd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
남문근처 교통 및 편리한위치
가격에 비해 위치. 시설 좋습니다. 다만 큰길가에 위치해있어서 저녁에도 차소리 특히 빵빵거리는 소음이 심한편입니다. 슈퍼마켓. 편의점. 식당들이 건물밖으로 나가면 위치해있고 버스.지하철이 근접해서 이동도 좋습니다. 가족여행에 적합한 숙소입니다. Mark (관리자) 도움이나 궁금한거 문의하면 바로 알려줍니다. 호텔에서 좁게지내는것보다 저렴한가격대비 이만한 숙소는 없는듯합니다. 가격이저렴해서 걱정했는데 소음말고는 강추입니다.