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Casa Chu

3.5 star property
Adults-only hotel with free breakfast and spa services

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Chu

Reception
42-inch TV with digital channels, Netflix
Master Suite Lola
Outdoor pool, pool umbrellas
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
The price is €267
includes taxes & fees
1 Dec - 2 Dec

Room options

View all photos for Master Suite Lola

Master Suite Lola

Master Suite Lola

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Premium bedding
Blackout curtains
Hydromassage showerhead
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe Renata

Suite Deluxe Renata

Suite Deluxe Renata

Highlights

Air conditioning
TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Netflix
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Deluxe Casa MA

Loft Deluxe Casa MA

Loft Deluxe Casa MA

Highlights

Balcony
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
TV
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Constantin

Master Suite Constantin

Master Suite Constantin

Highlights

Balcony
Private indoor hot tub
Air conditioning
TV
Separate bedroom
Premium bedding
Blackout curtains
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Joyce

Master Suite Joyce

Master Suite Joyce

Highlights

Balcony
Private indoor hot tub
Air conditioning
TV
Separate bedroom
Premium bedding
Blackout curtains
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe Emilia

Suite Deluxe Emilia

Suite Deluxe Emilia

Highlights

Private outdoor hot tub
Air conditioning
TV
Separate bedroom
Premium bedding
Blackout curtains
Hydromassage showerhead
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidencial Chu

Suite Presidencial Chu

Suite Presidencial Chu

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Separate bath and shower
Private bathroom
Netflix
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Circuito Santa Fe No. 62, Col. Santa Fe, Xochitepec, MOR, 62790

What's nearby

  • WTC-Morelos Convention Center - 7 min drive - 4.2 km
  • Ex Hacienda de Ixtoluca - 9 min drive - 7.1 km
  • Hacienda de Chiconcuac - 16 min drive - 15.8 km
  • Jardines de México - 18 min drive - 20.4 km
  • Tequesquitengo Lake - 21 min drive - 17.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 116 min drive

Restaurants

  • ‪Santa Fe Social Golf Club Restaurant - ‬6 min drive
  • ‪La Banqueta - ‬11 min drive
  • ‪Fonda Flores - ‬10 min drive
  • ‪Los Limones Restaurant - ‬10 min drive
  • ‪La Barra Vieja - ‬10 min drive

About this property

Casa Chu

Hotel near WTC-Morelos Convention Center
At Casa Chu, you can look forward to free continental breakfast, an adjacent golf course and a terrace. Get out on the links at this hotel and enjoy amenities such as a golf clubhouse and a restaurant with golf course views. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, El Crisol, offers breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room.
Other perks at this hotel include:
  • An outdoor pool with pool umbrellas
  • Free self-parking
  • Express check-out, express check-in and a front desk safe
  • A billiards/pool table, concierge services and luggage storage
Room features
All guest rooms at Casa Chu boast comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries
  • 42-inch TVs with Netflix and digital channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:30 AM to noon
  • A restaurant

Restaurants on site

  • El Crisol

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Beaux Arts architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • Netflix

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Chu Hotel Xochitepec
Casa Chu Xochitepec
Casa Chu Hotel
Casa Chu Xochitepec
Casa Chu Hotel Xochitepec

Frequently asked questions

Does Casa Chu have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at Casa Chu?

As of 30 Nov 2024, prices found for a 1-night stay for 2 adults at Casa Chu on 1 Dec 2024 start from €267.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Chu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa Chu?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Casa Chu?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Chu?

Checkout is at noon.

Where is Casa Chu located?

Situated in Xochitepec, this golf hotel is 2.5 mi (4.1 km) from WTC-Morelos Convention Center, and within 12 mi (20 km) of Archaeological Monuments Zone of Xochicalco and Ex Hacienda de Temixco Parque Acuatico. Tequesquitengo Lake and Jardines de México are also within 16 mi (25 km).

Casa Chu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 16 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

GABRIELA

Stayed 1 night in Mar 2023

6/10 Okay

LUIS

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I like that is a very unique setup. Almost like your own weekend home in the area. Each room is isolated and private while still within a gated area. Staff is amazing and committed to service. I did not like that rooms are not maintained properly. Seems to me a senior management savings policy issue... My shower drain was not draining properly so water started to run into the bedroom area. Not fun to have to take short showers if you want to avoid drying the floor... The safe had no battery so, useless. The toilet had issues so there was no running water at the beginning and running non-stop during the night making noises. Too late to complaint for all these since I got to my room at 2:00am. The restaurant team was amazing and the food great but they were not ready for me and my guests when they arrived as they were expecting people to wake up later on new year's day. The property has a lot of potential and I think they have the right customer facing team but no management behind and seems to me that there is a full lack of professional support.... my opinion
Stayed 1 night in Dec 2021

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Prepare not to be impressed
Resort style hotel. We stayed during the week and we were the only ones on the property. An absolute ghosttown no reception, pool and hot tube were not on, no restaurant until Thursday - Sunday. The beds were rock solid very uncomfortable to sleep on. The shower seems to be jet powered and water sprayed very hard it hurt. In addition, we had a huge roach in our bathroom. The resort did come alive when more people checked in on Friday. We were excited to try this resort and the in suite hot tube that the room had but it was not functioning. When we checked out we just left the keys on the reception desk. We were not impressed with this resort.
Stayed 5 nights in Mar 2019

10/10 Excellent

Juan luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alimentos muy bien preparados y el personal muy atento
Stayed 2 nights in Apr 2024

10/10 Excellent

Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, inclusive antes de mi llegada. El hotel está súper bonito y súper cómodo todo. Tal vez mi única sugerencia es añadir más luz al cuarto pero lo demás excelente
Stayed 2 nights in Jan 2023

10/10 Excellent

JOSE MANUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como en casa
Stayed 2 nights in Oct 2022

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Manuel A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente sitio pero...
Es un sitio increíblemente bonito, muy bueno para descasar, atención del personal es excepcionalmente fantástico pero tiene un defecto, no puedes pagar con tarjeta de crédito/débito, la estancia debe ser pagada por transferencia electrónica o efectivo al igual que tus consumos de alimentos y servicios dentro del hotel, no tienen cobro con tarjetas.
Stayed 3 nights in Sep 2021

10/10 Excellent

Manuel, MEXICO

Stayed 2 nights in Sep 2021

8/10 Good

Violeta

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien excelente atención personalizada , todo muy privado agradecido por su atención mis respetos 👏👏
Stayed 2 nights in Mar 2021

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grandioso
Excelente lugar para pasar unos momentos increíbles en pareja. Ampliamente recomendable
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, desafortunadamente en la mañana la luz del sol el cuarto daba directamente a todas las ventanas.
Stayed 1 night in Nov 2019

10/10 Excellent

María Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opcion
Stayed 1 night in Sep 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso
La pasamos super lindo es un lugar hermoso, todos muy serviciales nos encanto
Stayed 2 nights in Oct 2019

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hermoso lugar, el menu de comida muy escaso
Stayed 1 night in Jul 2019

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar está espectacular, la atención excelente, un lugar muy tranquilo, y la comida muy rica.
Stayed 1 night in May 2019

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Karla Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilloso! Como en casa!
Nuestra estancia fue llegar a Casa Chu de manera accidental, pero nos llevamos una grata sorpresa, nos encantó todo, nos hicieron sentir como en casa! Los únicos 2 detalles es que falta calefacción en el jacuzzi que tienen al aire libre y la opción de que si recibieran mascotas, de ahí en fuera sin duda regresaremos. Habitaciones preciosas y la ubicación excelente para descansar.
Stayed 1 night in Mar 2019