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Yokohama Bay Sheraton Hotel & Towers

4.5 star property
Luxury hotel connected to a shopping centre in Yokohama with 7 restaurants

Choose dates to view prices

Photo gallery for Yokohama Bay Sheraton Hotel & Towers

Step into a grand lobby with a sweeping staircase, comfortable seating areas, and a statement rug.
Stylish high-rise building with a prominent logo and grid of windows.
Relax in comfort with a large bed, seating area, and city view through a large window.
Experience the vibrant atmosphere of our hotel lobby, featuring a central round table, buffet area, and mosaic tile walls.
Relax in a cozy seating area with a round table and comfortable chairs, taking in the city view.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym
The current price is €185
13 Aug - 14 Aug

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Toilet with electronic bidet
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Club Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Toilet with electronic bidet
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Toilet with electronic bidet
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Toilet with electronic bidet
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking

Club Room, 2 Single Beds, Non Smoking

Club Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Toilet with electronic bidet
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Toilet with electronic bidet
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
Toilet with electronic bidet
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
1-3-23 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa-ken, 220-0004

What's nearby

  • K-Arena Yokohama - 12 min walk - 1.0 km
  • Landmark Tower - 2 min drive - 2.1 km
  • Yokohama Cosmo World - 3 min drive - 2.4 km
  • Pacifico Yokohama - 3 min drive - 2.0 km
  • Yokohama Stadium - 3 min drive - 3.8 km

Getting around

  • Yokohama Station - 4 min walk
  • Shin-Takashima Station - 15 min walk
  • Tokyo (HND-Haneda) - 28 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬1 min walk
  • ‪COMPASS - ‬2 min walk
  • ‪Oslo Coffee Yokohama Joinus - ‬3 min walk
  • ‪ドトールコーヒーショップダイヤモンド店 - ‬3 min walk
  • ‪タカノフルーツパーラー - ‬3 min walk

About this property

Yokohama Bay Sheraton Hotel & Towers

Luxury hotel near Landmark Tower
Located close to Yokohama Museum of Art and Pacifico Yokohama, Yokohama Bay Sheraton Hotel & Towers provides a shopping centre on-site, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Access to a nearby health club, express check-out and tour/ticket information
  • Coffee/tea in reception, a water dispenser and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 348 rooms include comforts such as air conditioning, in addition to perks such as late-night room service and free WiFi.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • 25-inch TVs with cable channels
  • Fridges, free infant beds and electric kettles

Languages

English, Japanese

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  • Spa
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  • Air conditioning
9.4 out of 10, Exceptional, 1,593 reviews
The price is €156
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,900 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 4,900 for adults and JPY 2,450 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bay West
  • Compass
  • Ko-No-Hana
  • Sai-Ryu
  • Teppanyaki Sagami

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping centre

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10280 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4900 for adults and from JPY 2450 for children
  • Self-parking fee: JPY 1900 per night (in/out privileges)
  • Rollaway bed fee: JPY 10280 per night
  • Facilities fee: JPY 2200 per person, per day and includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 20 years old are not allowed in the swimming pool, fitness facility or hot tub
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Yokohama Bay Sheraton Hotel & Towers
Yokohama Bay Sheraton Towers
Yokohama Bay Sheraton Hotel Towers
Yokohama Bay Sheraton & Towers
Yokohama Bay Sheraton Hotel & Towers Hotel
Sheraton Yokohama
Yokohama Bay Sheraton Hotel
Yokohama Sheraton
Yokohama Bay Sheraton Hotel & Towers Yokohama
Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama

Frequently asked questions

Does Yokohama Bay Sheraton Hotel & Towers have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Yokohama Bay Sheraton Hotel & Towers?

As of 15 Jul 2025, prices found for a 1-night stay for 2 adults at Yokohama Bay Sheraton Hotel & Towers on 16 Jul 2025 start from €185.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Yokohama Bay Sheraton Hotel & Towers pet-friendly?

No, pets are not allowed at this property.

How much is parking at Yokohama Bay Sheraton Hotel & Towers?

Self-parking is available for JPY 1900 per night.

What time is check-in at Yokohama Bay Sheraton Hotel & Towers?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Yokohama Bay Sheraton Hotel & Towers?

Checkout is at noon.

Where is Yokohama Bay Sheraton Hotel & Towers located?

Located in Yokohama City Centre, this luxury hotel is within 2 mi (3 km) of Yokohama Museum of Art, Landmark Tower and Pacifico Yokohama. Yokohama Cosmo World and Yokohama Stadium are also within 3 mi (5 km). Yokohama Station is only a 4-minute walk and Shin-Takashima Station is 15 minutes.

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Yokohama Bay Sheraton Hotel & Towers Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 564 out of 947 reviews
Rating 8 - Good. 289 out of 947 reviews
Rating 6 - Okay. 63 out of 947 reviews
Rating 4 - Poor. 23 out of 947 reviews
Rating 2 - Terrible. 8 out of 947 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Club Lounge was amazing!
Stayed 2 nights in Apr 2025

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very relaxing. Staff were accommodating and friendly and the club experience was excellent m.
Stayed 3 nights in Apr 2025

10/10 Excellent

norak

Liked: Cleanliness, staff & service
great easy comfortable stay with quik easy access to shopping food n transportation, what more can you ask for? .. wud however try lighter blanket for warm seasons.. arigato !
Stayed 4 nights in Jun 2025

10/10 Excellent

georgina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel that had great access to the trains buses and city. We were impressed with every staff member we encountered
Stayed 3 nights in Apr 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cole to shopping, restaurants & train station. Hotel is beautiful, nice & helpful staffs.
Stayed 3 nights in Apr 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel and close to trains and subway. Never stayed anywhere before that charged extra to use the pool and workout area.
Stayed 4 nights in May 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Feb 2025

10/10 Excellent

poming

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bed and location and breakfast buffet was incredible
Stayed 2 nights in Mar 2024

10/10 Excellent

R.

Liked: Cleanliness, staff & service, property conditions & facilities
a very beautiful hotel and still very nice but in certain areas showing its age

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel for any special occasion

I invited my sister to spend year-end to New Year’s celebration with me in Yokohama. We were lucky to be able to find accommodation for this last-minute decision. The location was very convenient for all sorts of entertainment and the hotel staff made our stay extra comfortable.
Stayed 4 nights in Dec 2024

8/10 Good

Sang Ho

Location
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great place to stay, the staff are very helpful and polite.
Stayed 6 nights in Nov 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Yokohama station for transportation and shopping. Quiet and large rooms
Stayed 1 night in Nov 2024

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As our 1st time in Tokyo, this was a joy to stay here. Staff was polite and helpful, The food options were abundant. The location so close to all transportation but also within walking distance of restaurants. The room was clean and spacious. It was just a super pleasant experience all around!
Stayed 6 nights in Dec 2024

10/10 Excellent

Kaylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay in Yokohama - super close to the station for easy access to get into Tokyo and rooms were so spacious for Japanese hotels.
Stayed 4 nights in Dec 2023

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, nice rooms, staffs are super courteous and helpful. Will stay there again.
Stayed 4 nights in Jun 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for proximity to Yokohama Station. Many places to eat nearby.
Stayed 4 nights in Apr 2024

10/10 Excellent

Noboru

Liked: Cleanliness, staff & service, property conditions & facilities
Good dining
Stayed 2 nights in May 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We finished our Cruiseline trip and stayed at Sheraton Bay Hotel for 1 night .Room is clean and space with two separate wash sink, located near Yokohama Train Station, love it ! Definitely , next time , will arrange longer stays at this Sheraton Hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay as usual.

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location. Only negative was the room was likely a smokers room before and could still smell the odour. Also very compact.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful who worked there . The breakfast was great. And the Yokohama station shops and restaurants of 2 floors is something you don't want to miss!
Stayed 4 nights in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and clean
Stayed 1 night in May 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located directly across from the Yokohama train station with quick access via elevator and underground hallways. There are multiple restaurant options, and we tried two - breakfast in the morning on the second floor and cocktails and snacks on the top floor with a piano player and a beautiful view of the city. The staff was wonderful, the room was clean, quiet and cozy.
Stayed 4 nights in Aug 2024