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Best Western Kilima Hotel

3.0 star property
Relax by the pool or indulge in your favorite book from our cozy library. Experience warm hospitality that makes you feel right at home.

Choose dates to view prices

Photo gallery for Best Western Kilima Hotel

Reception hall
Exterior
Bar (on property)
Exterior
Restaurant
Holgate's Best Western Kilima Hotel is a charming haven with a relaxing atmosphere. Unwind in the indoor pool, enjoy a drink at the bar or get lost in a book from the library. With free WiFi, express check-in and helpful staff who have left an impression on previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Laundry
The current price is €114
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, 1 King Bed, Non Smoking

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Single Bed, Non Smoking

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite, 1 Double Bed, Non Smoking (Four Poster Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Family Suite, 1 Double Bed, Non Smoking (Four Poster Bed)

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • Sleeps 5
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About the area

Map
129 Holgate Road, York, England, YO24 4AZ

What's nearby

  • York City Walls - 19 min walk
  • York Racecourse - 2 min drive
  • York Minster - 3 min drive
  • Jorvik Viking Centre - 3 min drive
  • Shambles - 4 min drive

Getting around

  • York (QQY-York Train Station) - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 40 min drive

Restaurants

  • ‪York Tap - ‬14 min walk
  • ‪The Punch Bowl - ‬10 min walk
  • ‪KFC - ‬8 min walk
  • ‪BrewDog - ‬11 min walk
  • ‪Duke of York - ‬13 min walk

About this property

Best Western Kilima Hotel

Hotel near York City Walls
Close to York Racecourse and Jorvik Viking Centre, Best Western Kilima Hotel provides a terrace, a library and laundry facilities. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a front desk safe and a reception hall
  • Luggage storage, concierge services and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Best Western Kilima Hotel have amenities, such as free WiFi.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Coffee/tea makers, heating and daily housekeeping

Languages

English, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, uncovered parking on site (GBP 10 per day)
  • Limited on-site parking

Food and drink

  • Weekend full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 15.00 for adults and from GBP 7.50 for children
  • Uncovered self-parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Kilima
Best Western Kilima Hotel
Best Western Kilima Hotel York
Best Western Kilima York
Kilima Hotel
Kilima Hotel Best Western
Best Western York
York Best Western
Best Western Kilima Hotel York
Best Western Kilima Hotel Hotel
Best Western Kilima Hotel Hotel York

Frequently asked questions

Does Best Western Kilima Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Kilima Hotel?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Kilima Hotel on 9 Feb 2025 start from €113.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Kilima Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Kilima Hotel?

Self-parking is available for GBP 10.00 per day. Limited spots are available.

What time is check-in at Best Western Kilima Hotel?

Check-in start time: 4:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Best Western Kilima Hotel?

Checkout is at 11:30 AM.

Where is Best Western Kilima Hotel located?

Located in Holgate, this hotel is within 1 mile (2 km) of West Bank Park, York City Walls and Jorvik Viking Centre. York Racecourse and Shambles are also within 1 mile (2 km). York (QQY-York Train Station) is 13 minutes by foot and York Station is 14 minutes.

Best Western Kilima Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 117 out of 289 reviews
Rating 8 - Good. 118 out of 289 reviews
Rating 6 - Okay. 36 out of 289 reviews
Rating 4 - Poor. 14 out of 289 reviews
Rating 2 - Terrible. 4 out of 289 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Heather, Cheltenham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay, particularly use of a drcent sized pool and a steam room. Cooked breakfast was excellent. Staff were warm and welcoming. The hotel itself is a little dated and could do with a sympathetic makeover of the decor. It is located about 25 - 30 minutes walk to the city centre, but there is a bus service from just opposite.
Stayed 2 nights in Jan 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fabulous, friendly and extremly helpful. Part of the hotel needs an upgrade or refresh but otherwise very convenient.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Stayed 1 night in Oct 2024

8/10 Good

Clare

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely place to stay.
Really enjoyed my brief stay. Hotel has charm and character. Staff were brilliant: friendly, helpful, and made me feel very welcome. Room was well-equipped and clean. Hotel was quiet at night. Situated in comvenient location for railway station and city centre.
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff very friendly,hotel in dire need of refurbishment, car park like a building site.They do have a nice swimming pool but one wall needed re plastering.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gavin

Stayed 1 night in Jul 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service
Nice hotel on the outskirts of town
Nice hotel on the outskirts of town not far from the train station. Quiet comfortable rooms. Great breakfast and pleasant staff. Perfect for a weekend while exploring York.
Stayed 1 night in Jun 2024

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Short Break
No welcome pack, no fridge, very uncomfortable pillows, no window with a view in bedroom so very dark. Very helpful host and friendly, lovely breakfast, good location for York central, rather surprised to be charged for car parking.
Stayed 2 nights in Jun 2024

4/10 Poor

Peter

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The floor was hugely squeaky - the planks under the carpet really need screwing down.
Stayed 2 nights in Jun 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to racecourse, reasonably priced.
Stayed 1 night in May 2024

10/10 Excellent

Derek

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Best Western Kilima
Good location and excellent service from the nice German lady doing multiple jobs throughout the hotel.
Stayed 1 night in Apr 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with pool
Lovely hotel friendly helpful staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Stayed 1 night in Feb 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome
Staff very helpful and friendly- breakfast was great too. The hotel is welcoming and warm, decor is a little tired, but the rooms have character 😊
Stayed 2 nights in Dec 2023