York Hotel Guide - Green / Sustainable Hotels in York, England

"A firm favourite of ours great location lovely hotel and grounds and the friendliest staff cannot fault it"

"Great staff, clean and comfy room. Requested extra desk lite and did not have to ask twice! Just appeared! Loves the call and collect and great pizza!"

"The hotel is fine for a couple of nights although it could do with updating in many areas (having to walk up outside stairs to reach your room is not ideal). The footfall noise from the upstairs room was terrible on both nights, even with a change of occupants. Needs some sort of sound proofing. The staff member we complained to was great and offered to change our room, but it was after midnight. The electrics blew in our room when we switched something off; again the staff were fantastic. Breakfast was fine; normal buffet staples and it was kept well supplied. Bathrooms need a complete refurbishment with easier access than climbing in to a narrow bath to have your shower. Summary: The staff are wonderful but the hotel, which years ago was excellent is now merely a convenience."