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"Everyone from reception to housekeeping was polite and said hello. Nothing was an issue. One of the best hotels we've stayed in."

"Very nice place to stay with great staffs "

"Very close to the tourist sites. Walkable distance to all tourist locations"

"Great place for a posh stay with easy walking into York! "

"Very quick check in with pleasant staff. Always willing to help and no problems looking after my suitcase whilst I awaited check in and on day of departure. Breakfast was provided which offered plenty of choice, all fresh good quality food "

"We had a wonderful two-night stay in this fantastic hotel with our two dogs. We will be returning in February."

"The room was a cozy room, small compact clean and compfy Breakfast was absolutely lovely, probably the best I’ve had for a long time xx "

"Unfortunately I asked if I could stay and move in and they said no. I think that speaks volumes. The room was incredibly clean and spacious. Really liked the small details such as the floor nightlight that came in when you were venturing to the loo at 3am! The shower is amazing. Rainforest shower and normal shower. Extremely quiet despite being in the middle of the city centre. Pulled and duvets were of a high spec and the bed as the comfiest ever. Television was behind a sliding picture frame. In future,any city trips and I will be eyeballing my husband to book a Malmaison hotel. "

"Was good, would stay again, but needs more choice on food menu "