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Hotel Diplomat

4.0 star property
Zagreb hotel in Novi Zagreb with free breakfast and 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Diplomat

Front of property – evening/night
Single Room
Bar (on property)
Bar (on property)
Food and drink

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
The price is €128
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room

Single Room | View from room

Single Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Deep-soaking bath
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Deep-soaking bath
Private bathroom
Minibar
Cable channels
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
35 Horvatova ulica, Zagreb, 10000

What's nearby

  • Supernova Zagreb - Buzin - 4 min drive - 2.4 km
  • Zagreb Fair Grounds - 5 min drive - 3.0 km
  • Arena Zagreb - 6 min drive - 5.2 km
  • Zagreb Cathedral - 9 min drive - 7.7 km
  • Ban Jelacic Square - 9 min drive - 7.9 km

Getting around

  • Zagreb Klara Station - 18 min walk
  • Zagreb (ZAG) - 12 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Vivas Bar Klara - ‬19 min walk
  • ‪Batak grill - ‬3 min drive
  • ‪Muller - ‬3 min drive
  • ‪Leggiero - ‬3 min drive

About this property

Hotel Diplomat

Upscale hotel located in Novi Zagreb
At Hotel Diplomat, you can look forward to a free breakfast buffet, dry cleaning/laundry services and a bar. The on-site local and international cuisine restaurant, Big Mama Pub, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a front desk safe and a lift
  • Free newspapers, smoke-free property and a banquet hall
Room features
All guest rooms at Hotel Diplomat offer thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

Croatian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Big Mama Pub

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Hotel Diplomat Zagreb
Diplomat Zagreb
Hotel Diplomat Hotel
Hotel Diplomat Zagreb
Hotel Diplomat Hotel Zagreb

Frequently asked questions

Is Hotel Diplomat pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Diplomat?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Diplomat on 24 Nov 2024 start from €124.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Diplomat?

Self-parking is free at this property.

What time is check-in at Hotel Diplomat?

Check-in start time: 2 PM; check-in end time: 8 PM. Late check-in is available during limited hours, for a fee.

What time is check-out at Hotel Diplomat?

Checkout is at 11:00 AM.

Does Hotel Diplomat provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Diplomat located?

Located in Novi Zagreb, this hotel is within 2 miles (3 km) of Supernova Zagreb - Buzin, Museum of Contemporary Art and Park za pse Utrine. Bundek Lake and Zagreb Fair Grounds are also within 2 miles (3 km). Zagreb Klara Station is 18 minutes by foot.

Hotel Diplomat Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 57 reviews" "
Rating 8 - Good. 19 out of 57 reviews" "
Rating 6 - Okay. 5 out of 57 reviews" "
Rating 4 - Poor. 2 out of 57 reviews" "
Rating 2 - Terrible. 3 out of 57 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Carolle, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Aug 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, very clean and great daily breakfast
Stayed 1 night in Jun 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Karyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

10/10 Excellent

Joseph

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes from the airport. Nice,modern and clean rooms. The staff was great and breakfast was well appointed. It was perfect for our needs.
Stayed 1 night in Dec 2023

10/10 Excellent

KingYuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Daniel, London

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Joseph S

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in May 2022

6/10 Okay

Elena

Travelled with family and small children
Liked: Staff & service, amenities
Good but not 4 stars . Breakfast was great . And bathroom was nice but uncomfortable beds and old linens. Also the walls were dirty in the room. For one night it’s ok .
Stayed 1 night in Apr 2022

2/10 Terrible

Marguerite

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good hotel, nice breakfast and good staff. Big parking and close to highway exit
Stayed 1 night in Oct 2021

2/10 Terrible

Preslava

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Constructions works Wake you up at 7;00 am
There’s a construction works in the hotel that no one warns you about before or during the checkin. We’ve stayed for 2 nights and we’ve been woken up each morning at 7 am by machines working on site. Not only this but machines been working all day including midday so no one could rest during the day either. Receptionist was rude enough to asks me to pay extra for late check out even though we had the most terrible experience.
Stayed 2 nights in Sep 2021

8/10 Good

Alex

Liked: Staff & service, property conditions & facilities
one overnight stay
The hotel room was a little with dust. Breakfast was not great, we ate at 9:15 and there was not so many food left and they did not refill. Parking is good and free.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good!
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice inside. Looks bad from the outside but don't be put off by this
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Smoker's are human being, if possible to provide rooms for smoker's or close please in each floor for smoking specially in winter time.
Stayed 3 nights in Feb 2020

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Non functional air con
All good except from the air conditioning which was terrible, i think it was worse to have it on than off, so i just opted to open the window. Having a working air con is paramount to me, for that reason i’m leaving a bad review
Stayed 1 night in Oct 2019

8/10 Good

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay but breakfast needs improvement
Nice place to stay with large bathroom and two beds. Breakfast needs to be improved however. There was a group of Indian tourist and the coffee machine did not work and the man working there did not seem to try to fix anything. He just said it doesn't work and walked away. No " I am sorry or try other options (express machine at bar?) If you want to bring large groups like this, you must have more staff available for cleaning off tables and replacing juices and fixing coffee machines.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Creepy Hotel
Exterior of hotel looked abandoned. No cars at all in parking lot. We could see lights on in reception and attached restaurant had its door opened. Otherwise we would never had gotten out of car. Room was nice. However there was an odor throughout that was not pleasant. Attached restaurant was beautiful but had NO patrons. Very unusual and highly suspicious.
Stayed 1 night in Sep 2019

2/10 Terrible

Toni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When everything goes wrong
We came into the hotel late in the evening, after a long day of driving. Check-in process took excessively long, and the receptionist barely spoke any English. When entering the room, it felt humid. We didn´t think much of it at first. Then I went to the bathroom, there was an unpleasant surprise in the toilet bowl, there were two hotel glasses one of them probably used, since the wrapper was on the sink, and the other glass was still wrapped. And of course there wasn´t a single towel in the room. We went out to eat, and told the reception that we were missing all the towels. They promised to deliver them, while we were away. Upon our return, when the receptionist saw our faces, I could tell that they had totally forgot about the towels, and now rushed to get them. Back in our room we were about to go to sleep and the room still felt humid, despite AC being on. I took a look at the AC control and it was set to DRY. AC itself was very fancy, in fact it was so fancy that the hotel had locked out most of the functions, and we couldn´t adjust the fan speed. Also the reason for humid feeling in the room was revealed. Was going to bed and noticed 1/3 of the rooms carpet floor was wet. It was the far end and this was the first time I had stepped there. At this point day had been so long, and all our stuff were spreaded, so didn´t have the energy anymore to go ask for a new room. Breakfast was no pick nick either. Many of the things there were constantly out.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was not good. No restaurants nearby. However hotel restaurant was good
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked that it was non-smoking. It was clean. The restaurant had good food. And the staff there was good. The hotel is new. Communication between hotel and taxi service was very good. Pick up from airport was off-putting. We had to get our own taxi which cost us twice as much money and the hotel didn't even offer to comp us. The taxi service afterwards was much more organized, but do to traffic. We ended paying more again. We were told it's a flat fee. So it should be a flat fee. Driver was nice, just fee was a concern. Again, it's a new hotel so there seems to be quite a few bugs to work out. Staff are cordial. No problems there, just learning though. Hotel location is in middle of nowhere. So taxi seems only source of transportation. They say it's 10-15 minutes to city, feels more like 15-20 if traffic is good. Overall..... Hotel is clean. Staff are trying. Nothing phynominal but alright. Price in my opinion a little high. But it is what it is.
Stayed 1 night in Jun 2019

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019