Žandov Holidays

Great location, easy to find and navigate to. Helpful staff.

This is an excellent hotel with wonderful staff. However, we deliberately booked a hotel with an indoor pool and were then shocked to be told on arrival that the pool was being refurbished and was out of action. We could go across the road for a sauna but that's not the same thing. If we had known this before we would not have booked. That said, it's a lovely hotel and the staff are fantastic. Just don't assume the publicised amenities actually work.

We had a lovely 2 night stay and the staff had obviously seen my birthday card in the room and when we returned there was a bottle of wine with a letter wishing me a happy birthday. The rail station was just a very short walk opposite the hotel entrance though we did get Ubers as they were so easy to book and they longest we waited was two minutes for one to arrive. If we next visit Prague we will probably stay at Prague Towers again.

The hotel is in an excellent area. We walked everywhere! The bed was comfy and our room (#214) had an almost perfect view of the Christmas market. If we had been one room over we could have seen the clock from our window. Biggest negative was the hot water. We rarely had any! We complained twice and apparently we were the only people in the hotel having the issue. Very strange and frustrating!! The bathroom was small with minimal storage space. There was no recognition of my VIP status. Not even a free drink like we got in hotel in Vienna.

This is a beautiful, quiet, well maintained hotel. It is an art deco property. The onsite restaurant is gorgeous and the service is like a swiss clock. The.hotel is right next to the tram system and easy walking distance to Prague Old Town. My only complaint was the shower. It was a tub set up and the tub had high sides which were difficult to get in and out of.