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Hotel Helvetia

2.0 star property
Skiing and dining in the mountains near Zermatt–Sunnegga Funicular

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Helvetia

Standard Double Room
Balcony
Family Suite
Exterior detail
Property entrance

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant
The price is €134
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Cable channels
In-room safe
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Cable channels
In-room safe
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Family Suite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 70 sq m
  • Sleeps 5
  • 5 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Cable channels
In-room safe
  • 15 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

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Exterior

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Free WiFi
Breakfast available
Housekeeping
8.6 out of 10, Excellent, (298)
The price is €184
includes taxes & fees
5 Jan - 6 Jan 2025
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About the area

Map
Bahnhofstrasse 72, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 5 min walk - 0.5 km
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬1 min walk
  • ‪Stefanie's Creperie - ‬1 min walk

About this property

Hotel Helvetia

Hotel near Zermatt-Furi Gondola
Located close to Zermatt–Sunnegga Funicular, Hotel Helvetia provides a free breakfast buffet, a corner/local shop and shopping on-site. Hit the slopes at this hotel, offering a ski shuttle, ski equipment hire and skiing lessons. The on-site Thai cuisine restaurant, Restaurant Helvetia, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
Additional perks include:
  • ATM/banking services, smoke-free property and a gift shop
  • A 24-hour front desk, a front desk safe and multilingual staff
Room features
All guestrooms at Hotel Helvetia boast comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Helvetia

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In the mountains

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Guests will receive key retrieval information
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

Is Hotel Helvetia pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Helvetia?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Helvetia on 12 Jan 2025 start from €125.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Helvetia?

This hotel doesn't offer parking.

What time is check-in at Hotel Helvetia?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel Helvetia?

Checkout is at 10:30 AM.

Where is Hotel Helvetia located?

Located near the slopes, this Zermatt City Centre hotel is in the mountains, within a 10-minute walk of Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola, and close to winter sports, such as cross-country skiing and snowshoeing. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

Hotel Helvetia Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 131 out of 656 reviews" "
Rating 8 - Good. 269 out of 656 reviews" "
Rating 6 - Okay. 166 out of 656 reviews" "
Rating 4 - Poor. 58 out of 656 reviews" "
Rating 2 - Terrible. 32 out of 656 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Comfortable
Stayed 1 night in Dec 2024

2/10 Terrible

Sitakanta

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad hotel
Stayed 1 night in Nov 2024

2/10 Terrible

Kirk

Rock Music non-stop to 3:30 AM
Stayed 4 nights in Nov 2024

8/10 Good

Bonnie

Travelled with partner
Liked: Cleanliness
Free breakfast was nice. Shower was very small and the shower head would not stay in position.
Stayed 2 nights in Nov 2024

10/10 Excellent

Siddharth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay and would recomment anyone travelling to Zermatt.
Stayed 1 night in Oct 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness
I guess the hotel was okay for the price. The challenge was going up the stairs with our heavy luggage. The triple room had only two double beds together. The shower room was so small I kept banging my arm while soaping. Positive side is that it’s where all the shops are located & walking distance to view the Matterhorn.
Stayed 1 night in Oct 2024

6/10 Okay

Marsha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is quite run down and needs updates. The room for 3 adults was small, but we managed. The shower was not very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Jackson

Stayed 1 night in Sep 2024

6/10 Okay

Rex

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The owner was kind and accommodating.
Stayed 1 night in Sep 2024

8/10 Good

PHANTHIP

Stayed 1 night in Sep 2024

2/10 Terrible

Kenneth

Travelled with partner, Travelled with group
The location was ideal. Breakfast being included. The stairs were narrow and many. Not recommended for ederly. Sharing a balcony with neighbouring room. Very basic room.
Stayed 1 night in Sep 2024

6/10 Okay

Gregory

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No real front desk. The first interaction was from someone in the restaurant “what’s your name take your key “ Room was on the 4th floor no elevator and no one offered to help. The room was barely big enough for the bed. We needed an adapter but there was no one to help. We asked at a pharmacy and they helped us. When we told them where we were staying they said “Oh, that’s not a hotel “. We agree
Stayed 2 nights in Sep 2024

4/10 Poor

Janet

Disliked: Staff & service, amenities, property conditions & facilities
If you want to sleep at night do not stay here. The hotel is rated as a 3 star, but I would give it a 1 star. It’s located above a noisy bar that is loud at night and has no sound proofing. I would not recommend this hotel
Stayed 1 night in Sep 2024

4/10 Poor

Kris

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Benny, Irving

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Amir

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Great location, the room was a little bit small but we were out most of the time. r I should add on the street people were singing and laughing late into the night. It woke us up and the kids had a little bit of hard time sleeping.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Li

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Excellent location in the city center. Next to the church and the famous Hotel Monte Rosa. With a view of Matterhorn. However, the hotel is a very old wood building with very small rooms, no elevator, no English TV channel and poor WiFi.
Stayed 2 nights in Jun 2024

4/10 Poor

Agnieszka

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Anthony

Liked: Cleanliness
Disliked: Staff & service
Location plus Negative, availability of staff
Stayed 1 night in Jun 2024

8/10 Good

Piyush

Liked: Cleanliness, staff & service, property conditions & facilities
When you visit the property do not carry big baggage
Stayed 1 night in Jun 2024

6/10 Okay

Zack

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was under construction but nice with an excellent location. The food options around were quite expensive which was expected. We spent majority of a day in the park with an excellent view of the Matterhorn (5 minute walk).
Stayed 1 night in May 2024

8/10 Good

Carole

Liked: Cleanliness, staff & service, room comfort
À typical building has we know in the mountains. A Little hold but comfortable
Stayed 1 night in May 2024

8/10 Good

An

Liked: Staff & service
Basic property. No stairs. Definitely dated and older but clean and works! One of the cheaper options in zermatt and had a 4 person bed room.
Stayed 1 night in May 2024

8/10 Good

nanrong

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nice view balcony and good convenient
Stayed 1 night in May 2024