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Hotel Matthiol

4.0 star property
Slopeside hotel with ice skating

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Matthiol

Outdoor spa tub
Front of property – evening/night
Reception
Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview)
Lobby lounge
VIP Access

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff, property condition

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview)

Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview)

Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Mountain View (Spa Double Room)

Double Room, Mountain View (Spa Double Room)

Double Room, Mountain View (Spa Double Room)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Moosstrasse 40, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Zermatt-Furi Gondola - 8 min walk - 0.7 km
  • Sunnegga Ski Resort - 51 min drive - 14.4 km
  • Zermatt Visitor Center - 62 min drive - 17.1 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 1 min drive
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Restaurant du Pont - ‬16 min walk
  • ‪Old Zermatt - ‬18 min walk
  • ‪Schmuggler-Höhle Zermatt - ‬9 min walk
  • ‪Whymper-Stube - ‬18 min walk
  • ‪Papperla Pub - ‬14 min walk

About this property

Hotel Matthiol

Upscale hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Hotel Matthiol and take advantage of a terrace, a garden and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, a ski shuttle and ski passes. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Enjoy the health club, as well as activities, such as hiking/biking, snowshoeing and ice skating. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.
Additional perks include:
  • Free train station pick-up, bike hire and babysitting (surcharge)
  • A front desk safe, concierge services and tour/ticket information
  • A living plant wall, a porter/bellboy and helicopter/aeroplane tours
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Matthiol offer perks, such as premium bedding and dressing gowns, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • 31-inch flat-screen TVs with cable channels
  • LED light bulbs, fridges and tablet computers

Languages

Dutch, English, French, German, Hungarian, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot stone massages
  • Sauna
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with cable channels
  • IPod dock
  • MP3 dock
  • Tablet computer

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 14 April and 9 May.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 900 per person (one-way)
  • Airport shuttle fee per child: CHF 900
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Matthiol
Hotel Matthiol Zermatt
Matthiol
Matthiol Zermatt
Hotel Matthiol Hotel
Hotel Matthiol Zermatt
Hotel Matthiol Hotel Zermatt

Frequently asked questions

Is Hotel Matthiol pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Matthiol?

This property doesn't offer parking.

What time is check-in at Hotel Matthiol?

Check-in start time: 3 PM; check-in end time: 10 PM.

What time is check-out at Hotel Matthiol?

Checkout is at noon.

Does Hotel Matthiol provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 900 per person applies.

Where is Hotel Matthiol located?

Set amidst the mountains, this ski-in/ski-out hotel in Zermatt, is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi Ski Area. Furi - Riffelberg and Forest Fun Park are also within 10 minutes. Zermatt Gornergratbahn Station is 23 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 23 minutes.

Hotel Matthiol Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 385 out of 488 reviews" "
Rating 8 - Good. 83 out of 488 reviews" "
Rating 6 - Okay. 10 out of 488 reviews" "
Rating 4 - Poor. 8 out of 488 reviews" "
Rating 2 - Terrible. 2 out of 488 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick, Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff super kind and helpful, great dining, beautiful view of the Matterhorn, great room well appointed and clean. Wonderful time in Zermatt!
Stayed 4 nights in Sep 2024

10/10 Excellent

DJ

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“
Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not exaggerating when I say this is my favorite hotel I have stayed in in many trips to Europe. The owners were so kind. The hotel is beautiful and they have so many little touches that make it special. Absolutely loved it!
Stayed 2 nights in Sep 2023

10/10 Excellent

david, Edgefield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, and great staff. Will return if back in Zermatt.
Stayed 2 nights in Aug 2024

10/10 Excellent

Magnum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Surinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic place to stay in Zermatt. The property is away from the main dining and shopping district which was important to us but e say enough to walk to town to eat or shop. The hotel is new, modern and very clean. The restaurant on site is very good which allows you to stay close for breakfast and dinner. The staff were very attentive and responsive. Highly recommend this for a trip to Zermatt.
Stayed 2 nights in Jul 2024

10/10 Excellent

Todd

Liked: Property conditions & facilities
I had a relaxing stay at this hotel and would book here again in a heart beat :). Great customer service in a perfect location
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a fantastic stay - we wanted a smaller hotel feel in the alpine area. Service was amazing!
Stayed 2 nights in Jun 2024

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Stay Ever
This was the most incredible hotel I’ve been to in a long time. The staff go above and beyond to make you feel relaxed, welcomed and luxurious. The property is clean, beautiful and safe. The rooms are breathtaking and the restaurant Filet et Files was a special treat. I will be booking again!
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This property is exceptional! Modern and well appointed. Room was perfect with a Sauna. Steam-room, and large bath tub!! On-site restaurant for dinner and breakfast was outstanding.
Stayed 2 nights in Jun 2024

10/10 Excellent

Brent, Shady Shores

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding. Property was amazing. The room included a luxury soaking tub with bath salts, dry sauna and steam shower. Slept with the windows open and woke to the lovely sound of birds chirping. Wonderful bar and outdoor patio area. The front desk kindly assisted in helping us find a hotel at our next destination. The hotel shuttle driver was super kind.
Stayed 2 nights in Jun 2024

10/10 Excellent

Maren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, with exceptional room and views. Highly recommend. Hope to return!
Stayed 3 nights in May 2024

10/10 Excellent

Stephen

Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracious service and a beautiful property
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comparable to any 5 star resort on this planet in terms of service and cleanliness. The staff was AMAZING. First free drinks, then a tour of the facility. This hotel should teach a master class on service and staff loyalty. Every employee is friendly and eager to serve. I can't recommend Hotel Matthiol enough. I wish they had locations in every city because I'd book them exclusively from here on.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Staff was very friendly and attentive. The property was very cozy and modern. The breakfast was delicious with many options. The walk to skiing was not too far. In the snowier months you can ski directly to the property for your last run. There was not enough snow for this run but we still enjoyed our stay and would stay again for a ski trip.
Stayed 3 nights in Mar 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay
Stayed 4 nights in Feb 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel!! The property is stunning, the staff are all insanely friendly and helpful, the food is amazing, and there are lots of amenities! Would definitely come back again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Maritza, San Diego

Travelled with partner
Liked: Cleanliness, staff & service
The staff is super friendly and the hotel is AMAZING. Transportation service is a plus. The view of the Matterhorn is gorgeous from the hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Matthiol is a terrific small hotel, very much deserving of its 4-star certification. The staff is very helpful and friendly, the rooms excellently appointed, and has exceptional views of the Matterhorn.
Stayed 5 nights in Jan 2024

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
One might think a boutique hotel would offer small rooms, but not the Matthiol. Rooms and bathrooms are quite spacious and modern in addition to wonderful fitness and spa facilities. The best still are the people who manage the hotel. So incredibly friendly and helpful. Note, it is only a few min walk to the ski lift.
Stayed 3 nights in Dec 2023