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Hotel National

4.0 star property
Riverfront hotel with full-service spa and fitness centre

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel National

Exterior
Indoor pool
Terrace/patio
Bar (on property)
Sauna, hot tub, steam room, aromatherapy, hot stone massages

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
The price is €353
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Matterhorn)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room (Matterhorn)

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking, Ensuite

Deluxe Double Room, Non Smoking, Ensuite

Deluxe Double Room, Non Smoking, Ensuite

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Mini Family room

Mini Family room

Mini Family room

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double Room, 1 Bedroom, Mountain View

Deluxe Double Room, 1 Bedroom, Mountain View

Deluxe Double Room, 1 Bedroom, Mountain View

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Matterhorn)

Suite (Matterhorn) | Living area

Suite (Matterhorn)

Highlights

Furnished balcony or patio
Separate sitting area
Fireplace
Private indoor hot tub
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 55 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Deluxe Family room

Deluxe Family room

Deluxe Family room

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

Exterior

Alpenhotel Fleurs de Zermatt

Pool
Breakfast included
Spa
Free WiFi
9.4 out of 10, Exceptional, (661)
The price is €245
includes taxes & fees
1 Dec - 2 Dec
Alpenhotel Fleurs de Zermatt
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About the area

Map
Matterstrasse 39, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 6 min walk - 0.6 km
  • Zermatt - Furi - 7 min walk - 0.7 km
  • Zermatt-Furi Gondola - 15 min walk - 1.3 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Golden India - ‬5 min walk
  • ‪Fuchs - ‬3 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬7 min walk
  • ‪Snowboat Bar - ‬2 min walk
  • ‪Zer Mama Bistro - ‬2 min walk

About this property

Hotel National

Upscale family-friendly hotel near Zermatt-Matterhorn Ski Paradise
You can look forward to a terrace, mini golf and a garden at Hotel National. Adventurous travellers may like the cycling and Pilates at this hotel. Treat yourself to a hot stone massage, reflexology or aromatherapy at the on-site spa. The on-site restaurant offers dinner. Yoga classes are offered at the gym; the property also has a playground, an arcade/games room and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.
Other perks include:
  • An indoor pool and a children's pool
  • Free train station pick-up, bike hire and express check-in
  • A TV in reception, multilingual staff and luggage storage
  • A banquet hall, tour/ticket information and 1 meeting room
Room features
All 54 rooms have comforts such as pillow menus and dressing gowns, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/cupboards and electric kettles

Languages

English, French, German, Greek, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 398 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:30 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel National Zermatt
National Zermatt
National Hotel Zermatt
Hotel National Hotel
Hotel National Zermatt
Hotel National Hotel Zermatt

Frequently asked questions

Does Hotel National have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Hotel National?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel National on 8 Dec 2024 start from €344.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel National pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel National?

This property doesn't offer parking.

What time is check-in at Hotel National?

Check-in start time: 3 PM; check-in end time: 10:30 PM.

What time is check-out at Hotel National?

Checkout is at 11 AM. Late checkout is available for CHF 50.00 (subject to availability).

Where is Hotel National located?

This family-friendly Zermatt hotel is located on a river, just steps away from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Zermatt - Furi and Furi Ski Area are also within 10 minutes. Zermatt Gornergratbahn Station is 6 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

Hotel National Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 90 out of 111 reviews" "
Rating 8 - Good. 16 out of 111 reviews" "
Rating 6 - Okay. 3 out of 111 reviews" "
Rating 4 - Poor. 0 out of 111 reviews" "
Rating 2 - Terrible. 2 out of 111 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Mok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price/performance ratio, definitely sray at the suite which has 2 floors and direct view of the Matterhorn!
Stayed 2 nights in Sep 2024

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Vinod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Great views and great location
Stayed 2 nights in Jun 2024

10/10 Excellent

Bavand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must see- The best service and great location
Lovely staff, extremely helpful and nice. The hotel is great as well. We’re having a great time even with the worst flooding in the last 10 years.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sauna and pool are amazing. The breakfast was great. Everyone there was very friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Timothy

Travelled with family
Outstanding amenities and staff.
Stayed 2 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Vassilios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is excellent in National Hotel, I love it

2/10 Terrible

paul

Stayed 7 nights in Dec 2021

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service
Some Good Some Bad
Hotel National is a nice hotel, with authentic Swiss elements, but there are multiple reasons that we would not return. First, there are better options at a lower price point (we stayed in one earlier in the week). Second, depending on where your room is located, the sounds of the train can be a nuisance. Finally, there were very limited dinner options as part of the half board package that are not conducive to the varying tastes of individual family members. The front staff were very nice and helpful, but in our experience there were simply not enough positives to justify the expense.
Stayed 4 nights in Dec 2021

6/10 Okay

Shan, Longmeadow

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean hotel in a good location; dated furniture but nice and new swimming pool and spa.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The sauna/spa area is excellent. There are saunas, steam room, a cold bath and more. Our room had a view of the Matterhorn and two nice decks which was great. Otherwise the room was adequate. Breakfast was OK. The omelets were fresh made but the crepes seemed pre-made. On our last day, we didn't have hot water.
Stayed 2 nights in May 2021

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff super helpful. Was an avalanche so couldn’t make it but they helpfully moved my dates to accommodate. Very much looking forward to staying!
Stayed 2 nights in Jan 2021

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! Literally across the street from the Sunegga lift. Hearty breakfast, ski storage and boot warmers in basement and fantastic spa (whirlpool and sauna) were perfect complement for skiing. Staff was very welcoming and gave us lots of advice on skiing and rentals. Room was spacious and balcony overlooking the Matterhorn was icing on the cake!!
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ski hotel
A very comfortable hotel with great service and an excellent breakfast buffet. Lovely view of the Matterhorn from our window in the mornings! The hotel is just steps away from a good ski rental shop (20% discount for hotel guests) and the Sunegga funicular.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, old-fashioned property. Nice view of the Matterhorn.
Stayed 2 nights in Dec 2018

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with exceptional customer service
Beautiful hotel, with possibly the best level of service I’ve ever experienced! That staff are always very friendly and extremely helpful. The location is perfect, the rooms lovely and facilities such as the spa, very good. I will be back!
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good breakfast large rooms with good views and very friendly staff. Sauna and steam room were good
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Richard, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with good facilities.
Hotel is only 5 minutes walk from station, lots of character, friendly and welcoming staff. lovely breakfast and swimming pool facilities.
Stayed 2 nights in Jun 2018