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Hotel Tannenhof

3.5 star property
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Tannenhof

Front of property – evening/night
Breakfast, lunch, dinner served; Italian cuisine
1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing
Gallery Double or Twin Room
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Heated bathroom floor
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double or Twin Room

Basic Double or Twin Room

Basic Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Heated bathroom floor
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
3 Englischer Viertel, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Brown Cow - pub - ‬3 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬3 min walk
  • ‪Stefanie's Creperie - ‬2 min walk
  • ‪Walliserkanne Zermatt - ‬3 min walk

About this property

Hotel Tannenhof

Hotel near Zermatt-Matterhorn Ski Paradise
A free breakfast buffet, a hair salon and a bar are just a few of the amenities provided at Hotel Tannenhof. Active travellers can enjoy a ropes course at this hotel. The on-site Italian cuisine restaurant, Golden LokDown, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi.
Other perks include:
  • Helicopter/aeroplane tours, smoke-free property and a front desk safe
  • Multilingual staff, luggage storage and tour/ticket information
  • A lift
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All guest rooms at Hotel Tannenhof offer comforts, such as separate sitting areas, as well as amenities, such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Heated floors, rainfall showers and free toiletries
  • Wardrobes/cupboards, separate sitting areas and highchairs

Languages

English, French, German, Italian, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Golden LokDown

Things to do

  • Helicopter/aeroplane tours
  • Ropes course
  • Ski passes
  • Ski storage

Family friendly

  • Highchair
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Schallers Tannenhof
Hotel Tannenhof Hotel
Hotel Tannenhof Zermatt
Hotel Tannenhof Hotel Zermatt

Frequently asked questions

Is Hotel Tannenhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Tannenhof?

Hotel Tannenhof doesn't offer parking.

What time is check-in at Hotel Tannenhof?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Tannenhof?

Checkout is at 11:00 AM.

Where is Hotel Tannenhof located?

Located in Zermatt City Centre, this hotel is steps away from Zermatt-Matterhorn Ski Paradise, St. Mauritius Church and Mountaineers Cemetery. Zermatt - Furi and Furi Ski Area are just steps away. Zermatt Gornergratbahn Station is 6 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 7 minutes.

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Hotel Tannenhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 219 out of 287 reviews
Rating 8 - Good. 50 out of 287 reviews
Rating 6 - Okay. 12 out of 287 reviews
Rating 4 - Poor. 3 out of 287 reviews
Rating 2 - Terrible. 3 out of 287 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went here ... loved the location and its in the heart of the town...
Stayed 2 nights in May 2025

10/10 Excellent

Shruti

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, nice clean comfortable hotel and great location in the heart of Zermatt
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff, good location, breakfast good.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Tannenhof was excellent on all levels. Staff incredibly friendly and informative, responsive to requests, food at the hotel was incredible and very cool (Don't miss it!), rooms are comfortable, enough room, beds very comfortable and the hotel is perfectly located in the heart of Zermatt, steps away from shops, view of the Matterhorn and easily accessible from the train, and the per night price is reasonable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Chloe

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very nice staffs. Breakfast was ok. Room is small but everything looked new and very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Tannenhof. We loved everything about it. Highly recommended.
Stayed 3 nights in May 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the middle of Zermatt.
Stayed 2 nights in May 2025

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with great location and beautiful views of city and Matterhorn. Very attentive staff. Gentlemen at front desk even came in to work 15 mins earlier in the morning to help us bring down our luggage for our early morning departure. We had 2 room apartment on top floor with amazing sky view windows and balcony.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Dec 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were very nice and the location was great but we were not advised in advance that the hotel was in the middle of a construction zone with jack hammers going all day.
Stayed 2 nights in May 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, spotless and comfortable rooms with plenty of storage, and the most helpful staff! If we return to Zermatt, we’ll definitely be staying at Hotel Tannenhof again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and the service was awesome! Hotel is in perfect location from everything.
Stayed 5 nights in Feb 2025

8/10 Good

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, good amentities, clean

Very good location, quiet rooms, great amenities. Rooms were a little cramped though and lacked space
Stayed 1 night in Feb 2025

6/10 Okay

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Very small room
Stayed 2 nights in Jan 2025

10/10 Excellent

Ghulam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern hotel. Marco was amazing at the front desk. . The rooms had USB plugs & outlets by the bed to charge phones / laptops.5 stars for a 3 star hotel
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good, the breakfast options weren't great and the pillows were dreadful, not sure I got a full night sleep once sadly, everything else was great.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ghulam

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel if you’re staying in Zermatt for a night or two
Stayed 1 night in Dec 2024

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities

First time at Zermatt

Great staff.
Stayed 1 night in Jan 2025

10/10 Excellent

BRUNO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 1 night in Dec 2024

10/10 Excellent

armando

Liked: Cleanliness, staff & service, property conditions & facilities
WiFi not working 😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, great bed and central!
Stayed 7 nights in Nov 2024

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very nice and very serviceable. The Golden Lok restaurant on the hotel property is wonderful with the restored and gilded locomotive engine from 1898 Gornergratt Railway. The food was excellent too!
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great room — comfortable, clean. Overall, great stay!
Stayed 1 night in Aug 2024