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Novotel Zurich City West

4.0 star property
Family-friendly Zürich hotel in Zürich Center with a 24-hour fitness centre

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Zurich City West

Aerial view
Property amenity
Free minibar, in-room safe, desk, laptop workspace
Aerial view
Indoor pool, open 8:00 AM to 11:00 PM, pool loungers

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
The price is €176
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed - queen
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

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8.6 out of 10, Excellent, (679)
The price is €207
includes taxes & fees
13 Dec - 14 Dec
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About the area

Map
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005

What's nearby

  • Letzigrund Stadium - 17 min walk - 1.5 km
  • Swiss National Museum - 5 min drive - 3.0 km
  • Bahnhofstrasse - 5 min drive - 3.6 km
  • ETH Zurich - 6 min drive - 4.1 km
  • Zurich Town Hall - 7 min drive - 4.9 km

Getting around

  • Technopark Tram Stop - 2 min walk
  • Zurich Altstetten Station - 4 min drive
  • Zurich Airport (ZRH) - 22 min drive

Restaurants

  • ‪Prime Tower - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Brisket Southern BBQ & Bar - ‬4 min walk
  • ‪New Point - ‬4 min walk
  • ‪EQUINOX Restaurant - ‬3 min walk

About this property

Novotel Zurich City West

Upscale eco-certified hotel near Letzigrund Stadium
Located close to Swiss National Museum and Bahnhofstrasse, Novotel Zurich City West provides a terrace, a coffee shop/cafe and a garden. The on-site restaurant, The Flave of Zürich, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool, with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and 6 meeting rooms
  • Multilingual staff, a front desk safe and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 144 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and free stocked minibars.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • Wardrobes/cupboards, free tea bags/instant coffee and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Flave of Zürich

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,306 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 60
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 32 per person
  • Self-parking fee: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 60 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Hotel Zurich City West
Novotel Zurich City West
Novotel Zurich City West Hotel Zürich
Novotel Zurich City-West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel
Novotel Hotel zürich
zürich Novotel
zürich Novotel
Novotel Hotel zürich
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich

Frequently asked questions

Does Novotel Zurich City West have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM to 11:00 PM.

How much does it cost to stay at Novotel Zurich City West?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Zurich City West on 24 Nov 2024 start from €168.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Zurich City West pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Zurich City West?

Self-parking is available for CHF 25.00 per night.

What time is check-in at Novotel Zurich City West?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of CHF 60 (subject to availability).

What time is check-out at Novotel Zurich City West?

Checkout is at 11:00 AM. Late checkout is available for CHF 50 (subject to availability).

Where is Novotel Zurich City West located?

This family-friendly Zürich hotel is located in Zürich Center, within 2 mi (3 km) of Letzigrund Stadium, Swiss National Museum and Bahnhofstrasse. ETH Zurich and Zurich Town Hall are also within 3 mi (5 km). Technopark Tram Stop is only a 2-minute walk and Schiffbau Tram Stop is 3 minutes.

Novotel Zurich City West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 393 out of 1001 reviews" "
Rating 8 - Good. 426 out of 1001 reviews" "
Rating 6 - Okay. 113 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

RIYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in Nov 2024

8/10 Good

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Oct 2024

10/10 Excellent

damian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive. Location is good, 5 min tram ride from downtown. Pool is open till 11pm. Perfect for relaxing after a day of touring. Room service is quick and not overpriced. I’ll stay in this property again when I return.
Stayed 2 nights in Nov 2024

8/10 Good

Wansi, Happy Valley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel rooms, staff were decently helpful, and the pool was a nice amenity.
Stayed 1 night in Oct 2024

10/10 Excellent

Hina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a quiet business district with excellent transport links. Staff are great.
Stayed 2 nights in Oct 2024

6/10 Okay

Phuc

Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location close to the metro restaurants bar 7 minutes from civic center.
Stayed 3 nights in Oct 2024

10/10 Excellent

monythyda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite safe and clean comfortable for stay highly recommended
Stayed 2 nights in Oct 2024

10/10 Excellent

Sousan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lobby area was large, nice and welcoming. We asked for a few things and they did it promptly.
Stayed 3 nights in Oct 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was further away from the downtown area than we expected. Having said that, the public transportation was easily accessible and easy to use. It wasn't a long walk to Old town if you wanted to walk ( 30 minutes approximately). Hotel staff were very friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the hotel was nice - it was a tram ride to city center - staff was nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Criselda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful. Breakfast was excellent. Staff are very nice. We had a great stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Stayed 5 nights in Aug 2024

8/10 Good

CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & friendly staffs
Stayed 7 nights in Sep 2024

6/10 Okay

Aamir

Travelled with family
Disliked: Cleanliness
Stayed with family for a week. Good points: - Staff were helpful Areas not so good: - Housekeeping was poor, piles of dirt under the bed and on the AC vent. (Not cleaned despite informing reception) - One of the window blind was broken. - No hair conditioner provided and did not refill the handwash till asked. - Room size was very small and not suitable for family. - Milk was off in one occasion, ran out of Olives once - There appears to be shortage of staff at breakfast - No option to request an omelette/ live cooking - Premises shared with IBIS hotels - kids play area was removed and converted as a waiting area for air Canada crew. - Asked for 20 Franc deposit to issue a UK to EU plug converter. It is not a four star hotel but a good 3 star hotel.
Stayed 7 nights in Aug 2024

10/10 Excellent

Luc

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly. Not far from downtown: easy access with tramway. Good swimming pool. Good breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Shikha

Stayed 1 night in Aug 2024

8/10 Good

Kai

Stayed 1 night in Aug 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool are rare thing in Zurich and lovely outside seating area with children's swings
Stayed 5 nights in Aug 2024

10/10 Excellent

MEHUL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has good facilities. Easy connection to Zurich. Staff is extremely helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

German

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent for a famille week-end.
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed Hassan Shah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a nice lively vibe to it and people hang out near and outside the lobby late into the night :) Initially, the surrounding area looked sketchy based on our Uber drop (that included driving through what looked like a defunct post-industrial complex), but the place turned out to be quite safe and happening. The only thing that was an issue for us was the size of the tiny elevator, and with our considerable baggage, it took us a few times to get them all moved in and out. Overall, we like the property, and will definitely consider staying here next time.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohammad Roman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leon and Alessia were fantastic. They were very helpful with travel info and everything else. I would also like to mention David, who was very supportive at breakfast hall. I would definitely recommend this hotel to my friends and family. There are halal foods, Coop stores, Lidl’s, and transportation all in walking distance between 4 to 8 mins. Staying in Switzerland is costly but it is one of the most beautiful countries in the world.
Stayed 5 nights in Aug 2024

2/10 Terrible

Tejasvini

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Just now value for the amount paid. Absolutely a motel feeling. Just way too much spent on a motel. I will never go back to this 'hotel' again
Stayed 2 nights in Aug 2024